The New Clinton Hotel & Spa Miami
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How has this hotel rated in the past?
- Free High-Speed Internet
- Swimming pool
- Room service
- Business Services
Historical Traveler Reviews The New Clinton Hotel & Spa Miami Miami Beach
A wonderful Boutique hotel!!
- Great Location - Superb Service (Thanks Robin..) - Fantastic design and if you are into details, you will love this hotel - The bathrooms are AWSOME
I WOULD NEVER STAY IN ANOTHER SO-BE HOTEL AFTER CLINTON...
Will NOT be staying here again
On the plus side:
This hotel has a good atmosphere that matches the feel of South Beach.
The bathroom decor was very nice. The location (in my opinion) is good because it is out of the Ocean Dr madness, yet you can walk everywhere easily.
On the negative side:
Our balcony room (for which we paid a premium) was blasted with Latin music until 3 or 4 AM nightly. This is because it overlooked the (very tiny) pool and bar/restaurant. If you want to sleep, do NOT request a balcony room because all of them suffer from the noise. Also, I hated opening the balcony door to see restaurant customers and other hotel guests staring in my face (in rather close vicinity). Our room was also next to part of the kitchen which was very loud. As I read in another review, the shower door was missing from the shower. There had clearly been a sliding door on a track there at some point. Perhaps it was seen as a safety hazard, but if you ask me, there is STILL a safety hazard because the water from the shower splashes out (through the space with no door) onto the faux granite floor - which makes for a slippery ride.
I had read (on Travelocity) that they had down comforters. The comforter was clearly not down (a synthetic down?- I don't really know.)
And now for the REAL reason I will not be staying at The Clinton Hotel again:
When we checked in as guests, the valet parked our car. We noticed the sign out front that said the valet was independently operated by another company. The front desk did not mention anything about the valet service. So each night we would take the car out, we would pay the valet the daily fee ($16 + tip), which they quoted to us. Upon checkout I was presented with a bill for 4 days of parking. I told the front desk clerk that we had only used the valet for 3 days (not 4 - we parked in a public garage the last night), and that we had already paid the valet the parking fees. The clerk said, "How do I know you paid the valet? Should I just believe every guest who tells me they paid the valet?" At this point I became angry because I was being accused of lying. I told him that for the record we only parked there 3 nights (not 4), at which point he actually sent the valet to check to see if we had parked there the previous night!! I then told the clerk that if he did charge the parking fees, for which I had already paid, to my credit card, I would dispute the charges. His response was, "Go ahead." He then went to the back room and appeared with a manager - to whom I related the same story. He asked me to try to identify exactly which valet employees had accepted our money. The morning shift was not the same as the evening shift so I said none of these. He then asked me what color my parking tag was - evidently yellow means you are a hotel guest, while blue means non-guest. It seems guests are charged by the hotel, and non-guests are charged by the valet. We had a yellow parking tag - so we were clearly guests. However, the valet accepted our money as if we were non-guests. At this point the manager said that we wouldn't be charged. The front desk attendent violated many principles of Customer Service 101 - mainly don't accuse the customer of lying. I paid over $800 for the room, why would I lie to avoid a $48 parking bill. It was just plain insulting and wrong!!!!! And for this reason The Clinton Hotel will never again have my patronage.
I LOVED this hotel!!!
I just returned from my first trip to south beach, and I must admit, I was a little scared going down there how the hotel would be. From reading online, I saw so many hotel horror stories, I didn't know what to expect. I chose this hotel based on it being new, simply because I am a neat freak, and I cannot STAND old and dirty places. Well, this hotel was AWESOME! From the moment we arrived we were treated like royalty, car doors open, bags taken to our rooms and car whisked away by the valet (yes, they do charge, and it's $16 per day with unlimited in and out privledges) which actually was a steal, try finding a good parking spot in south beach for under that price-not gonna happen. The hotel lobby is really nothing too overlyfabulous, but clean and cute decor. Yes, the elevator is dark, it's only lit by a purple neon light, and yes..the hallways are dark as well but in my opinion this added to the uniqueness of a hotel you could only find in south beach. For the person who was scared of the dark, well I'm not sure what to tell you, i guess this isn't the place for you, but please be assured that during my stay I did not see any shady characters or funny business going on.
Now, lets go into the room.. WOW. It was stark white, white duvet cover that sucked me in and didn't want to let me out in the morning, a large window with white wooden corded shades, cool cd player, cool looking tv (mounted in the corner of the ceiling). Then we go into the bathroom....it's all granite-looking (it was faux granite, but really nice all the same), all glass enclosed shower that could fit probably 5 people at once. The bathroom sink was raised up on the counter, and there was a window to the bedroom so you could sit on the toilet and watch tv if you really wanted to (okay, I admit.. I did). The only thing I found strange in the bathroom was there was no shower door. I wasn't sure if it was supposed to be this way or not, but it didn't bother me much. I did find that the hot shower water took a little while to heat up (not in the sink however), but that was the only flaw.
Upon going downstairs to do some shopping, we were asked how we liked the room, and if everything was okay, and told if we needed anything to please let them know. Okay, we're not royalty here, we're just regular folks from Michigan, and I thought this was pretty darn nice of them.
Moving along, this hotel had a swanky little asian restaurant on site, but we did not eat there, as there was so much to see in other places.
There are 2 possible downfalls to this hotel, that may or may not bother you. One was that it was not directly on Ocean Drive. It is located on Washington 2 streets up from Ocean Drive. It was just a quick walk to go everywhere, and the only time we took our car was to hit the mall which was about 45 minutes away. This could be a good thing however, because it was pretty quiet, and our room was a street side room. The other possible downfall was that the valet seemed like it went to Cuba to get our car for us. We waited for what seemed like about 15minutes, but maybe i was being too antsy. Otherwise, I LOVED this hotel, it was clean and cute and new, and I would stay here again in a heartbeat.
The best hotel I've ever stayed in
Everything at this hotel is awesome. From the attentive valet parking staff out in front of the hotel (which costs $15) to the actual room itself, this is a hotel that you could check into and never want to check out! The hotel was recently remodeled, and they spared no expense. Everything is done in typical Florida art deco fashion, very modern, clean, and luxurious.
The beds in the hotel room are just as comfortable as my $1,000 pillow top bed that I have at home. The bedding, pillows, etc are all clean, fresh, fluffy, and comfortable. The bathroom in the room is TOTALLY AWESOME, I loved the stone tile floor, and shower stall, as well as the above counter sink basin that you would normally only see in a rich person's house. The only complaint I had about the bathroom is the water pressure was way too low in the shower, and the door did not latch shut.
My only complaint about the room is that our room did not have high speed internet access. Online it says that they do have high speed access, but we later found out that it's only available in "select rooms". I thought this was really lame - every guest should have the oportunity to get online at high speed, but Miami is such a fun place to stay, we actually didn't miss having the internet, we enjoyed the vacation and time away from the computer!
Whenever I am in South Beach I will ALWAYS stay at the Clinton Hotel.
The only time I will not stay there is if they are too full and don't have any discount rooms available (their rates go as high as 500 dollars during the peak times, which is way too rich for my blood).
What can I say? I got hung up on when I called room service...a dirty napkin rolled around my silverware. Did I mention I am a woman and the hotel hallways are extremely dark? But worst of all when I returned from a dinner meeting my room was infested with not only bugs but larvae...even in the bed. I got a new room but in the morning when I told the front desk I had forgotten my cell phone charger in my haste to pack and get out of my bug infested room...I was questioned as to why I would have done that. I was then sent up to the room to get it and found the bugs were still there!
A very nice surprise!
I did a lot of research and read a lot of reviews before selecting the Clinton Hotel South Beach. I am very very picky about where I stay on vacation and I'm one of those people who always stay at the chain/brand name hotels. I must feel safe, the rooms must be exceptionally clean, the staff must be friendly, and the location has to be perfect. I took a chance and stayed at the independently owned Clinton Hotel and it lived up in each category. The size of our room was that of a normal hotel or even slightly larger. The bathroom was nice and large as well.
The beds were very comfortable and the down comforter and 300 ct sheets were a very nice touch. If you are into a traditional type decor then you will hate it b/c it is far from it. The location was perfect. Two blocks from the beach but still in the heart of everything. The restaurant, Pao, that's located in the hotel, is very nice and food was pretty good too. The only negative thing I would say about the hotel is that their drinks in the restaurant and bar were overpriced and light on the liquor but HEY you're in SoBe there are plenty of places to get great drinks. I will definitely stay here again!
Great hotel !
Clean, clean, clean. Branding spankin' new everything. Staff extremely helpful, very accomodating (late checkout ok'd for free). Room small but not SoBe small, very well maintained. Last year I stayed at the Chelsea -- it was not all that...
Excellent Front Desk Staff
The hotel was brand new and very clean. The beds/linens were wonderful.
The front desk staff was wonderful and helpful. This hotel would serve the corporate community well, it doesn't cater to the spring break type at all and therefore it is very quiet, unlike a lot of hotels in southbeach. It's a great hotel, but I will say the following: the windows only opened an inch in the rooms, the maid was incompetent and didn't restock or clean properly to include tp and her timing was awful, she would show up at 5pm, the pool was more like a jacuzzi and the rooms were a little small. But again, the hotel and staff in general were very good. I would personally prefer staying on one of the beach properties near the delano next time.
Great boutique hotel two blocks off Ocean Drive
The Clinton Hotel in South Beach is in a great location just two blocks off of Ocean Drive in South Beach. It's got a very good asian inspired restaurant and well appointed (if somewhat small) rooms. Everything was very reasonably priced and the staff was very helpful. This isn't your average "corporate" hotel, but then again why would you want to stay in a generic corporate hotel when you're staying in South Beach? It's got character and that's what makes it special.
Far from great...and raunchy
The best word to describe this hotel is "scuzzy" This will make sense to you after you check in, proceed to your room, and note the shadowfigurine of a playgirl which appears on each guest room. Believe me, this hotel is far from great, and ityou get an "eerie" feeling while staying there,as if there is "something else" going on in the hotel..