Excellent Hotel, Room, service and Value!

Stayed here for 3 nights at the beginning of august, payed 145 euro's per night and on arrival requested an upgrade to a room with a view of Dam Square because i had read other reviews of travellers who had been lucky enough to get this. Sure enough the receptionist went away and came back to tell me i could have one for free... I subsequently found out this room is advertised at 450 euros per night! Now, theres no way i would pay that amount unless it was a penthouse suite but hey, for the money i was paying it was absolutely fantastic. the room was lovely, the hotel itself was stunning, and the view was unforgettable.

The luxury of being able to sit at the window in the early hours, looking out over the square directly opposite the palace was something i'll always treasure. found the room service to be acceptable, although £4 for a bottle of water is scandalous, but nothing to be surprised at and in some respects fairly cheap compared to some hotels. I cant rate this place highly enough...but if im to play devils advocate, then if you dont want to be so close to the red light district, then it is very close, and if you dont know where you are going, and want to avoid this part of town, you may find yourself stumbling across the ladies before you know it!

all in all, thoroughly recommended...feel free to email me for more info.

Stayed 4 times

we have stayed at this hotel since 1999 and it is very charming in a dutch way although its now part of a spanish chain.The rooms in the royal wing are the best in our opinion as they are very light and airy.The WINTER TUYIN is beautiful for breakfast ..suggest get down early and really sample the atmosphere.they have a great book on the history of the hotel and provides very interesting reading.In winter its very handily placed for skipping across the road into the DE BJENKORF store which is always a delight too shop in and if your wanderlust takes your fancy the red light area is only 10 minutes beautiful walk away

Really a 4 star.

Nice hotel, very clean, nice people, best location in the city, however, I don't know what criteria they use to say this is a 5 star hotel. It was really nothing extraordinary, although I believe they have nicer rooms than the "super special" that I got. It's very much like a New York 4 star hotel. I had a great stay.

A respectable 3.5 star hotel (NOT 5!)

Stayed five nights in early June, 2003. No complaints for $150 nightly, especially given the current, poor exchange rate. Just don't expect the clean, crisp feel of a 5 (or even 4) star luxury hotel. Both the room and common areas, i.e. furniture, carpeting, etc., were a little bit worn, stained and dusty. Service was good, but again, 3.5 star good. The coffee was among the best we found in town. We didn't sample the restaurants. As for location, that's personal preference. There are some extremely charming parts of town to stay in; this certainly is NOT one of them. But it is centrally located (though Amsterdam's not that big, anyway) and historic. Overall, I'll try something else next time.

Long Stay

A few years back I was fortunate enough to spend three weeks at the Krasnapolsky. Despite going through periods in which the hotel was extremely busy, and staff were visibly under pressure, the service remained excellent. The location can hardly be improved. Service staff are known to alter behaviour and service level in response to customer attitude and behaviour. To the person who complained bitterly about this hotel, I would ask, could your own beviour and attitude be a cause?

A disappointment

We found this over priced, mediocre hotel to be a real disappointment. Besides it's surprising lack of charm and it's over abundance of conventioneers, the staff verged on hostile. During our stay, the floor above us was being renovated, with deafening drilling and hammering starting at 7AM. When we complained, the staff was less than sympathetic. When I needed to send an email at 8:05, I was told the business closed at 8 and then coldly directed to an internet cafe. The only thing we liked about the hotel was the really nice bar. We moved from the hotel after 2 nights.

Professional service-Perfect location

What a wonderful place to stay! I spent 3 perfect days in the Krasnapolsky and could not fault it. The service was outstanding, the room spacious and the wintergarden amazing. This must be one of the best hotels in Amsterdam and it's location is perfect. I was lucky enough to get a good deal on lastminute and if you're thinking of staying there I recommend doing the same. If you want to be in the heart of this beautiful city I truly believe you could not find a better place to stay.

Amazing

My stay at this hotel was wonderful, the room was spacious and we were lucky enough to over look Dam Square (well worth requesting). The hotel has beautiful interior and the resturants looked amazing, although i wasn't fortunate enough to try them myself, the staff are very attentive and will do anything to make your stay as relaxed and comfortable as possible.i truely recommend this hotel and i certainly recommend ordering a room service breakfast!!!

Romantic weekend

The Hotel Krasnapolsky was an absolute delight to stay in. The Hotel is spacious and the service was excellent! The mini bar in our room was well stocked and the bathroom was spacious and well equiped.

Champagne breakfast was a treat we didn't expect for a buffet service. The range of food offered something for even the most discerning palate!

We went for a romantic weekend for my partner's 40th birthday so it was nice to be in the heart of the city without feeling that everything was on top of us.

I would highly recommend the Hotel Krasnapolsky

Very nice service

This hotel has a GREAT location one of the best in Amsterdam and the service and staff are unbeatable!