NH Jolly Madison Towers Hotel

Address: 22 East 38th Street, New York City, New York, 10016, United States | 3 star hotel
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This 3 star hotel, located in the Midtown South Central area of New York City, is near The Morgan Library & Museum, Lord & Taylor, Cosmetic Market, and Scandinavia House.
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    TravelPod Member ReviewsNH Jolly Madison Towers Hotel New York City

    Reviewed by oztrekkers

    Jolly Hotel, and it was...

    Reviewed May 29, 2011
    by (5 reviews) Heybridge, Essex , United Kingdom Flag of United Kingdom

    We'd read mixed reviews before booking this hotel, but it seemed to suit our needs and was in a central position for getting around the city.
    We were not dissapointed, the hotel was great, our room was very clean and comfortable. The staff were all very friendly and helpful, and the doormen always had time to talk to us.
    On day three our air conditioning wasn't working properly, it was reported and was working perfectly again by the time we returned to our room later in the day. At no time did we eat here so cannot comment on that, but all-in-all a very good experience. We would happily return to the Jolly Hotel Madison Tower in the future and will certainly be recommending it to family and friends alike.

    This review is the subjective opinion of a TravelPod member and not of TravelPod.com.

    Historical Traveler Reviews NH Jolly Madison Towers Hotel New York City

    Enjoyable City Break


    The hotel was lovely, staff friendly and helpfull making our trip to New York enjoyable. The rooms are small but are very comfortable. The location of the hotle is ideal if this is your first trip to New York.

    We'd definatley book again.

    Bad overall experience


    I recently stayed at this hotel and it was an overall poor experience. After a morning run in the park I returned to the hotel to find out there was no hot water. The staff offered no apologies and didn't alert any guests. Hours later, when the water returned the shower head was broken. I tried to call the front desk but two of the three phones didn't work in the room. It was a cold weekend in the area and the heat in the room did not work either. This hotel was given 3 stars by priceline. It is more like a quarter of a star.

    Strange Inconsistent Property Misses the Mark


    OK, so you can get a good price to stay at this property in a good location (though it does seem a little far from most action), but this is one strange inconsistent property. We arrived late and were given a very dated smoking room which was quite threadbare though comfortable.

    The bathroom was better than most. We asked for the upgrade that our Italian friend recommended for one of the upper floor rooms, which are more recently renovated and more modern with Frette type linens. The room was stylish with great dramatic lighting, comfortable beds, and a very nice granite/marble bathroom, but there was a loud repeating hum that reverberated through the room night and day. It was loud and greatly affected quality of sleep. Upgraded room was 200/night. Would not stay here again, as much as I really wanted to like the place.

    Service was generally disinterested.

    Okay for the price...just don't get a room by the street!


    We had gotten the Jolly Madison through Priceline for $85/night through the busy Christmas weekend. When we saw our first room, we thought it was a joke...it was located behind the elevators in what we thought was a broom closet! We asked for a new room, and they kindly upgraded us to a Superior room on the 4th floor. Unfortunately, their version of "Superior" is still smaller than any other NYC hotel I have stayed in.

    That night, however, was absolutely horrible. At around 4am, the city started to do some emergency road construction on Madison Ave. Since the rooms appear to only have single pane windows, the jackhammering sounded like it was being done in the room itself. This went on for over two hours. Unfortunately the hotel couldn't change our rooms until the next day, but noted that half of the hotel complained about the noise. But they did change our room for the second night as we had requested, into a top floor room away from the street. All in all, it was a decent stay for the price. The room and floors are pretty outdated, although the bathrooms were beautiful. I'd give it a 2-star room and a 4-star bathroom (which probably accounted for their 3-star rating).

    Pretty good for what you pay


    We got the room through Priceline so we only paid $80 per night.

    The hotel is Italian themed with nice attendants. Having valet parking was a big plus. The lobby and entrance of the hotel were kept clean at all times. Rooms were serviced everyday by polite employees.

    We definitely got what we paid for.

    21st Sept 2003 3 nights Lovely Jubbly !


    Right in the Mixer, this Hotel is being revamped at present so you're best to ask for High room as they've started at the top and are working down. Lovely room with 2 Queen beds, boutique style lighting & furnishing and a fantastic marble bathroom with a seperate shower area.

    Staff couldn't help more which is unusual in NYC. Only problem was the mainly Italian clientele...They don't drink so the hotel's bar lacks punters and atmosphere. Will stay again....enough said !

    Great Location


    We stayed at the Jolly Madison for two nights from 8/30-9/1/03, and overall it was pretty good. We found a really good deal on the internet for 120 a night. The rooms are tiny, and the location is second to none (walking distance to Times Square, Bryant Park, Grand Central Station, Broadway shows and numerous restaurants). The bathrooms are laid in marble which was a bonus. We brought our little pomeranian and they didn't charge a fee for the dog. The hotel could have hired better help, though, as we thought several of the staff were rude and unfriendly. That was the only donwside, I think.

    Good hotel, should improve


    The hotel was good and the staff too. However they gave me 1 room which was really very small. The other one was a little bigger. Breakfast was provided for others but not for us. Is it because I booked it through priceline? The hotel amenities indicated that breakfast is complimentary. Otherwise the stay was good.

    Excellent mid-town hotel


    arrived early but given room immediately. nice decor, comfortable bed, great location (4 blocks from Grand Central Station), attractive restaurant. Superb staff - helpful, courteous!!! Defintely would stay here again!

    Good Hotel


    My wife and I stayed at the Jolly Madison in November 2002, and found it to be excellent value. It's comfortable, clean, friendly and central. The rooms feature internet access, video games, very comfortable beds and well appointed bathrooms. We wouldn't hesitate to stay there again.

    TripAdvisor Reviews NH Jolly Madison Towers Hotel New York City

    3.50 of 5 stars Very Good

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