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Historical Traveler Reviews Mutlu Apartments Altinkum
Terrible hotel, lovely resort
We stayed in the Mutlu end July 2004, it was a disgrace and just as another review said - ideal for teenage tearaways! We had a lovely view from our bedroom, see photo. Carpets were sticky, and the music went on until 3 - 4 am, we have an 8 year old daughter, so we were not impressed. This was supposed to be a "Family First" hotel, but they did not put the young family first, just the idiots who like annoying people. The poolside was packed like sardines, with only centimetres between the sunbeds, so did not use the amenities at all. Will be going back to Altinkum as we loved the resort, but will never go back to Mutlu, and never go with Airtours again.
Brill i cant wait to go back for my 7th time. I love Turkey!!!!
we have been going to the mutlu now for the past four years, we had a problem with our room but it was quickly resolved!! The staff are all lovely and can't do enough for you, poolside entertainment most of the time by the staff and especially skippy. The rooms are basic but they are all spotless, going back again this year.
Loved the people
i have stayed at the mutlu hoteel twice both times with my children
and husband the first time we thought that it was brilliant but the second time the staffwernt up to much but the rep was fantastic she was called alma
Great for teenage tear aways
when we arrived the hotel looked good,but dont jugde a book by its cover.
rooms in desperate need of full decor,cleaning and furniture,there is a cleaner or cleaners only to be seen on departure date waiting to pick up her tip of which an envelope is supplied.
bed linen was not changed at all,towels only when you threw them out onto the balcony which was also dirty.
remember to take a kettle and toilet roll as none of these are supplied.
of a night time it becomes blackpool under a roof with teenages running riot until three to four in the morning.
make sure to shower before six on the evening as hot water will run out.
altinkum resort was a beautiful place with people to match they cannot do enough for you,recommendations to eat,crystals restaurant staff are fantastic with great food and excellent prices.a must place to go is the big nose bar eric and his staff were good for adults and children with a free pool table and free playstation for the kids and also great dancers with the kids.all in all a brilliant holiday but a huge let down with the hotel.
I LUV IT ! EVERY BIT !
when i arrived in mutlu apart i luv it every bit the bar staff was very kind and pleasant and mete, tahsin are very cute and kind i luv them and i cant wait til i go bck next year with my mates
!!!! i luv tahsin !!!
Very noisy due to high volume of music that was from this and surrounding hotels. Music in every public area sometimes in competition with the TV and neighbouring hotels, lasting until the early hours.
Rooms in dire need of refurbishment. Ours included grubby hand marks and unknown marks on walls, plastic plates and bowls, white plastic type garden chairs and tables, electrical wires joined by insulating tape in cupboard under sink, the main storage cupboard.
The smoke alarm battery did not work but was replaced following complaint to rep. The curtain rail became detached and was reported immediately but was only repaired following a complaint to the rep 3 days later.
The main light bulb was replaced only on insistence the day after it was reported blown. The room had a view of the local fly tip complete with scavengers and a rather large rusting electricity pylon.
The plug and socket of the TV began to hiss quite alarmingly causing the TV to switch its self on and off. Immediately we reported this to reception (at about 11 o'clock at night) and were advised to disconnect the TV from its supply, if we wanted too.
The complaint to the rep was the following day when all of the above from smoke alarm downwards were raised. We were assured that the connection was made safe.
The 'garden' consisted of very wobbly and heavy marble tables. These were surrounded by tatty cane furniture, each in their very own patch of bare earth. Between these tables there was the odd remnant of grass.
We did see a table come over, but the Hotel staff did immediately remove the table as they realised it was dangerous.
The garden also had loud music constantly.
The cleanliness of the room did leave something's to be desired. The carpet edges had a thick layer of filth and dust. It appeared that her main duties were to make the bed and occasionally replace soiled towels.
Though on the whole the hotel staff are very friendly and pleasant in conversation and the shop was very convenient, open 24 hours, the staff helpful and pleasant offered a limited but well priced range.
did not have one complaint. staff were all great especially yucel and meral had a great holiday
still have the scars from the pool edges,un covered electric cables,no cover on childs pool drain with jagged tile edges,same on the balcony drains,plenty of loungers if you are up early enough,loud music til 4 or 5 in the morning,some of the music played around the pool made chubby brown look angelic,the list goes on.so if you have young kids steer well clear,but on the plus side they were very clean and the staff were helpful.do not be fooled by the descriptions in the brochures,the gardens were crawling with ants from the nests outside the bar doors,lots of the furniture was broken.every time i showered my bathroom flooded,the locks broke on the main door and was finally repaired by the night security at 3.45 a.m
I just got back from the mutlu apartments on tuesday and i am missing them already!! My friend an i really enjoyed our stay there and are thinking of returning next year with the rest of our friends! the staff were very friendly and entertaining, especially, mete, tashin, skippy an ucel!! However, the apartments were small but we managed to get moved to one of the bigger ones overlooking the pool thanks to the staff at the reception! so other than that no complaints what so ever. cant wait to go again next year!!!
TripAdvisor Reviews Mutlu Apartments Altinkum
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