Museum Art Hotel Wellington
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How has this hotel rated in the past?
- Room service
- Swimming pool
- Free High-Speed Internet
- Business Services
Photos of Museum Art Hotel Wellington
TravelPod Member ReviewsMuseum Art Hotel Wellington
Nice views as well
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Museum Art Hotel Wellington
Great base for visitng Wellington
We stayed for two nights the week before Christmas, when the hotel was very quiet. The hotel is ideally situated to explore Wellington on foot. The hotel does have a restaurant but we didn't try it becuase there are so many close by.
Our room was spacious and well equipped, but a little dark.
The reception staff were great. I'd left some spectacles in South Island which were I'd arranged to be sent to the hotel. However, they didn't arrive before we left, but they couriered them onto the hotel we were staying at in Auckland.
I'd stay there again.
Loved the service but.....
We stayed a few days (in 2 different rooms in the hotel itself as we travelled for a night in the middle) and everyone we dealt with there was friendly and efficient -- they couldn't do enough for us. We loved the location across from the Museum and enjoyed the hotel's smaller feel. However we do agree with other reviewers that the apartments look like a better bet than the hotel. The first room we had was very small dark and no view. The other was better (I'm not sure we'd usually call it superior) but still not too big, the furnishings/towels etc seemed a bit tired or a little cheap, and we took a little while to get used to our balcony being one long one shared with all the balcony rooms on the floor.
I guess it depends what you're looking for and the friendly service went a long way. But perhaps try the apartments if you're staying in that part of town?
Appts are great, unbeatable location, staff lovely, *but* hotel rooms look poor
Staff couldn't have been more welcoming or helfpul as we checked in, and they remained so throughout our stay. The decor in the lobby is somewhat "out there", but it has character and a sense of fun -- we just never quite got why there was a motorbike in the lobby masquerading as a piece of art!
We stayed in a one-bedroom serviced appartment for 6 nights, and thought we got excellent value for money. The apartment was stylishly decorated, bed comfy, sheets good quality, and all amenities such as mini-kitchen, washing machine, espresso machine, DVD / stereo / flatscreen TV etc combined to make it a really pleasant place in which to base ourselves.
The location is pretty much unbeatable, and if you can wangle an apartment on the 6th floor then the views of the harbour are breathtaking.
That said, our one word of caution on the property is *not* to stay in the hotel itself (the complex is part-hotel, part-aparments). What we saw of the hotel (function rooms, restaurant in particular) had a distinctly 1980s feel, and we got the impression that the hotel rooms were in a similar vein.
But don't let that put you off the apartments! We visit Wellington regularly, and wouldn't hesitate to stay there again -- finally, we've found a decent service apartment in Welly.
We arrived at the hotel early evening on New Years Eve. As you would expect the hotel was very busy, but we had hardly got out of our car before the Concierge approached us, arranged to valet park the car and had the bags organised. Reception was smooth and we recieved an upgrade from our booked city view two bedroom apartment to a harbour view two bedroom apartment on the eighth floor. The apartment section of the Hotel is located at the back and is very new, this area is also where the pool, spa and gym are located.
Our apartment was stunning. The apartment was over two levels on the lower entry level there was one bedroom with ensuite, flat TV, CD, DVD and surround sound, up the stairs to the main floor and a large lounge and kitchen (with everthing you could possibly want in an apartment kitchen including espresso machine) Large Flat TV with DVD, CD and surround sound, Floor to ceiling windows to capture the view and a small balcony. Also on this floor is the second bedroom and a bathroom with washer and dryer.
The apartment was exceptionally clean, and well maintained and we could not fault it, we even had a complimentry paper and weather forcast delivered each morning.
We had dinner in the restaurant that night (new years eve) Food was reasonable and fairly priced but service was understaffed and this dragged things out. They were however great with our kids.
The Hotel is in a good location, Te Papa museum is across the road and the main city is about a five minute walk away. There is also a large supermarket 100mtrs away if you feel like cooking. Behind the hotel is a street that has heaps of restaurants.
All in all we had a great stay in an extremely comfortable hotel. Great for families too as the lap pool (only 1.5 mtrs deep) and spa are heated.
Disappointing, bad service
Disappointing, bad service
The location of this hotel is good. The breakfast was alright. Here ends the good stuff I have to say about this hotel.
At check in no one offered to help with my luggage.
When I arrived at my room the light wouldn't go on. I realised after I walked into a dark room fumbled about and switched on the table lamp that the light bulb just needed changed. I called reception and someone did come promptly to fix it.
As I had been travelling for a long time all I wanted to do was quickly check my emails, order some room service and go to sleep.
The internet wouldn't connect in my room. I called reception and someone did come up and try to fix the problem. We ended up wandering around the corridors of the hotel trying to find a location where there was a good signal. Long story short I ended up in the lobby using the terminal there. Not ideal.
I then ordered some room service. It took just under an hour. Far from speedy.
Lastly I wanted to go to sleep. Unfortunately there was a party taking place in the function suite above my room so that wasn't going to happen. I called reception and was advised that the party would be finishing at 10 o'clock. Apparently this should have made it ok. I tried to wait it out but was so tired I went down to reception to ask if I could have another room. I was interrogated as to what I had done in the room since arriving as they were very busy and were going to give me a room they were keeping for someone arriving late in the evening. Why I wasn't given that room in the first place and the person arriving after the party finished wasn't given my room I don't know. After getting to my new room I received a phone call from reception advising that I would have to go back to my old room as I had been in the bed. I figured since I had told reception that I had been trying to sleep that they would have understood that meant I had been in the bed but alas no. So back I went to my old room. To find a member of staff waiting for me. He did apologies said there was nothing they could do, then kept asking me what I wanted them to do. By this point I was so knackered I just wanted to get to bed, noise room or not.
The next morning I checked out a day early. No one in reception asked why. No one offered to make any recompense for the pathetic service I received. I have been travelling around New Zealand for 2 months, have stayed in every kind of accommodation. This is the only venue I have written a negative review about.
Elegant hotel - lovely updated decor
We took a weekend break to our capital city and chose to stay at this hotel for its central location
The recently redecorated rooms were spaceous and luxurious, and better yet they were quiet!!
The staff were helpful and friendly and nothing was too much trouble - nice touch having fresh coffee on arrival!
Parking was provided and because of the location it was a breeze to have a carless weekend and walk the sights of Wellington
All in all a great weekend and we will be back
My wife and I stayed at the Museum Hotel & Apartments on 7 June 2006 in one of the new serviced apartments. The Hotel is in our home town and we went for a treat. We certainly were in for a treat. The reception was delightful and the apartment was magnificently appointed with every modcon one could think of. A great TV/music system and another smart wall mounted TV in the bedroom.
While we did not eat dinner there we had a fantastic breakfast the next morning and how about this. When the newspaper was delivered in the morning it had a little notice stapled to it telling us the weather forecast for the day advising us what to wear!
I travel overseas about 100 days per year and would struggle to find a more comfortable hotel anywhere. A memorable experience.
Good central choice
The location of this hotel is good, right next to the Te Papa museum. We booked a club executive room, which was very comfortable. The decor was a bit off-putting, dark and therefore slightly dated-looking, but was well-equipped and the bed was comfortable. The plunger on the cafetiere was filthy so we requested another one, which eventually arrived. The marble bathroom was great, it was huge with a large shower and a seperate bath. Breakfast was included in the rate and was very good; a an extensive buffet table as well as cooked items made freshly for you. We recommend this hotel as a good base for exploring the city.
Decent and Central
Perfectly decent if not outstanding hotel in a good central location (opposite Te Papa). Didn't try the food but the service at reception and in the bar were absolutely fine. Close to a number of decent bars/restaurants in and around Blair Street (such as "One Red Dog"). Its car park can be a little narrow and tricky to negotiate in places. All in all a decent base to explore Wellington.
OK but not special
Nice sea view across a car park. Te Papa is just across the road along a little. Balcony was shared with the next room - no partition which was not so good. Room a liitle basic but OK size. Enjoyable but not rweally so grand.
TripAdvisor Reviews Museum Art Hotel Wellington
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