Murray Hill Inn
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How has this hotel rated in the past?
Historical Traveler Reviews Murray Hill Inn New York City
Tiny room but great for the price
Better then I expected. The room was small but who needs a large room when all you need it for is sleeping. We had a private bathroom that was beautiful and clean. Everything was clean, sheets, floors and hallways. Only problem is that the walls are a little thin. We were at the foot of a staircase and you can hear everyone coming up the stairs.
The staff was friendly. Overall a good value for 68 bucks a night for 2 people. It is clean and in a good location. I would recommend this hotel.
The website made it look like a great budget hotel but when we arrived iy couldnt have been worse! As we pulled up outside there was a burnt rotten mattress dumped on the sidewalk outside the front door. The manager was the rudest most disagreeable man i have ever encountered and the room, although billed as a standard double was so tiny you could barely get out of bed. I pulled back my bed covers to find hairs on the sheet....I then went to my friends room further up the hall - she had spent an extra 20 quid and so had a slightly larger room but when we opened the window for a cigarette the window fell out of the window pain and nearly killed her! We also had some friends leaving New York a few hours after we checked in so asked if they could store their bags in our rooms and were told no - the manager made them pay £80 for a whole room just to store their bags for 2 hours. DISGRACEFUL! Oh and the TV did NOT have cable, it had 5 channels that you could barely see for the fuzz.
Best Ever Inn. Excellent
This is the best hote; ever. Massive rooms, lovely breakfast. Excellent staff and great location. The staff even gave me and my girlfriend $200 each both nights we stayed there to go out. When we got back we were greated with tea and crumpets at the door. The bathrooms are gorgeous and the inn even supplies you with free tickets to the empire state building. Best ever.
Murray Hill Inn, $79 with shared bath, $99 with private bath. While you may be initially shocked at the size of the room, it had room for a full bed (I think it was full) a small night stand and an armoire, it does grow on you, especially for the price and location.A completely remodeled, almost designer, bathroom. Lots or restaurants on and around the corner, excellent location in Midtown east between two bus lines. Lots of people strolling at all hours, cable television. Nice touches such as a "continental breakfast", (a voucher for a large bagel & cream chess or butter, or large muffin and coffee at a very close-by eat-in deli).The service was very good and very accomodating. Knowledgeable and very courteous staff. Lots of NYC literature. It has just about all of the features of a pretty good hotel, just very small rooms. It grows on you though if you leave early sighseeing and return late only to sleep and get out again the next morning, (in other words, a tourist). Otherwise it would be pretty claustrophobic to stay in the room for any period of time.(Don't let airport vans confuse it with the Murray Hill Suites at a totally different location). It was not in the Super Shuttle Van database.
Better than I expected
The room was teeny tiny with just enough space for the bed, a nightstand, a chiffarobe and about two feet of moving space. The bathroom was beautiful ! It was like I was the first person to every use it. The location was fabulous. They did start construction at about 8:30 every day and I was on vacation. I would stay again if the price was right.
This hotel is the worst place I have ever stayed-- and I have travelled extensively in the Third World and on a budget! Despite reservations for a "Queen" room, we were given twin beds in a tiny basement room in the basement, right next to the trash, stored luggage, and old unused air conditioners. The final straw was that there was no lock on the window, which led directly to the alley. With great reluctance on the part of the staff, we were finally given another room, on the 5th floor. When we returned from dinner, several items had been stolen from our room, once again from a window with no functioning lock. The staff was spectacularly unhelpful and unsympathetic. We left the hotel in the middle of the night, after filing a police report, and the Murray Hill Inn nonetheless charged our credit card to the maximum. Stay away!!!
As the guy below said, their homepage is very misleading! We arrived at 10PM, and we were very tired and couldn't wait to jump in to the bed. The room was very small!! We booked at double room, but it was half of the size of a normal single room!! The bed was very hard, and it was cigarette burns and black hair on the blanket. Bathroom was good though! It said Color cable TV, haha..it was an old TV from the 70's and only like 5 channels worked. There was NO breakfast, NO alarm clock and NO hairdryear. The good thing was that we went up earliy in the morning and didn't return before 9-10PM, so we only just slept there. I would NOT recommend this hotel!! It's worth a few bucks extra to stay in a clean and nice hotel.
No room at the Inn. Unhelpful Staff
Booked via the hotel website to stay here at the start of December 2002.
When I arrived, the clerk told me I was on the list to check in but the manager had not allocated me a room and so I could not stay there! This was 9pm. The clerk was not at all helpful and suggested that I look for another hotel!
He eventually said that he would see if their sister hotel (Union Sq Inn) had space. They did but my double room was downgraded to a single with a very small bed for the first night (the staff here were very helpful though).
From what I saw the Murray Hill Inn was shabby and unattractive. I was glad that I had to move!
How small can a double room get!!!
I stayed at this hotel from the 5th-9th December 2002. My girlfriend booked a double room on the internet. When we arrived we were given B2 key and told to go up the stairs and our room was on the right. The room should never have had a double bed in it and it was a job getting the cases and shopping away at night. Although the bathroom was very clean. The central heating was very noisy and it was though a steam train was in your room with you. The hotel is in a good location but don't expect anything grand. If you do get given room B2 ask for another one straight away.
Give this hotel a wide berth. The web site is very misleading. The room we had was a twin berth and we asked for non-smoking. It reeked of tobacco smoke and when I complained I was told that there is an option. In my book that is NOT a non-smoking room. The coverlets were riddled with what looked like cigarette burns. The web site said there was an alarm clock in the room: the receptionist gives you a ring if you want an alarm call. There was supposed to be a hairdryer: yes, you could borrow one from reception. Air conditioning? What air conditioning? Breakfast? Breakfast was a voucher for a "coffee and croissant" in a deli up the road! Very noisy in rooms overlooking the front road, Lots of traffic noise. Not a bad location, not far from Empire State Building and Macy's.