Beautiful hotel

Stayed here for one night lovely hotel, the food in the restaurant was good we opted for the buffet which was good value for money and had a good choice in indian dishes, some of the english dishes however were not any english that i had tasted before. Very close to the Taj Mahal and a good variety of shops just outside the hotel.

A Sheraton with a view of the Taj Mahal

The Mughal Sheraton is a typical Sheraton with new looking, large, clean homogenous rooms all with good facilities. The dining areas are not very appealing in terms of decoration and food quality varies. In fact one of the restaurants was closed for the duration of our stay there limiting us to buffet food, snacks at the bar or Indian cuisine. No happy hour at the bar means drinking can become expensive. There are very few non-smoking rooms, but even though the room we had was not one of these it did not smell of stale tobacco. There is also a decent sized pool and a limited view of the Taj Mahal itself. We ate at an excellent restaurant called Riao (or something like that) outside the hotel for a fraction of the cost inside. We spent an evening shopping in Agra and it is fair to say that Agra is lucky to have the Taj because you wouldn't want to visit it otherwise.

Good hotel though slightly disappointing...

The lobby of this hotel is disappointing. So much the lamp at that it presides as the furniture they are obvious antiquated, old fashionable. The rooms are very well decorated, elegant and are very comfortable. The restaurants are irregular, the Indian rest is excellent whereas the buffet and the Chinese are medium category. The enclosure of swimming pool is equally disappointing but the services of massage are better that I have received in my life. Good hotel though slightly disappointing.

Spacious and grand, excellent service

Compared to the other hotels we stayed in on our "Golden Triangle" tour, this was the least favorite. That's not to say it isn't a very good hotel. The building looks impressive and feels very spacious and luxurious.

The rooms are lovely, especially mine which overlooked the pool. Staff are friendly and attentive, which was as we came to expect in India.

Unfortunately I became ill whilst there, but reception were very quick to call a doctor, who was kind and charming. He arrived within half an hour, prescribed about half a dozen pills and charged the grand sum of £10!!

My camera broke at the Taj Mahal (disaster!) but we took it to the hotel camera man and he sent it to be repaired that evening, which it was (and it wasn't dreadfully expensive either). The trouble he took was touching and so very Indian.

My only complaint about the hotel was that the buffet in the restaurant wasn't up to scratch. I'm not fussy about my food, but everything was fiercely hot and not tasty at all. Disappointing because the other hotel food was very good - lots of variety in taste and spicyness!

Reasonable, but nothing exciting

Fair hotel considering the country and location. Nothing like a Taj or Oberoi, but fine for a nights sleep close to the sites. The staff tried hard, however I can't say it was anything but ordinary. There are other choices I'd try if I returned to Agra. Comparable to a nice, but outdated 2 or 3 star in the US if you want some comparison. Again, they do try to make it nicer.

Gorgeous hotel - but watch the cash scams!

We stayed in this hotel for two nights during our tour of the "Golden Triangle".

The hotel is absolutely gorgeous, and very comfortable. Extremely lavish. The swimming pool and health club facilities are wonderful and the rooms very comfortable. The choice of restaurants is very good.

The additional cost for a "Taj View" room is not worth it. I attach a photograph of the view from the highest point of the hotel - much higher than any of the "Taj View" rooms and you will see what I mean.

One word of caution that I will give is on cash scams. Every single member of our party (12 people) were overcharged on things that they had charged to the rooms. I myself had had to book an extra room because my mother was ill and being constantly attended by the doctor. However, when I went to pay the bill they tried to charge me double the price that we had agreed. Even when I produced the paperwork showing the rate that I had been quoted, they still refused to accept it saying that the girl who had quoted me that rate had no authority to do so (Was that my problem?) Eventually we managed to negotiate a mid point between the two but I still ended up paying 50% more than I had agreed to.

My VERY strong advice is that while you are at this hotel pay for EVERYTHING in cash and don't charge anything to your room at all as everything from massages to room service was being charged at much higher rates than advertised.

Scam city!

Excellent place to stay

All around excellent hotel. The restaurants were very good (both Indian and 'western' food), rooms were extremely clean and very modern, staff were friendly and accomodating. While I would not give this hotel an excellent rating if it were in some other countries as it is not comparable to the Ritz, for India this is definitely a top of the line experience. I would highly recommend it to anyone traveling to Agra! Rates are also extremely reasonable, even in comparison to other first-class hotels in India.

Very nice

had a very comfortable stay. food excellent, good value for money. rooms very clean and well appointed. staff very helpful and friendly. can see the taj mahal from hotels view point which was a added bonus.

Excellent place to recuperate

We arrived at the Mughal Sheraton suffering from food poisoning from a previous hotel. The staff were most sympathetic and provided bananas and yoghurt free of charge (as suggested by doctor). The room was beautiful and the gardens allowed us to relax in the lovely weather without having to brave the hustle and bustle whch is India. We were very relieved to be there.

Reasonably satisfied

Stayed for 2 nights in February 2004. The Mughal Sheraton is a large, sprawling hotel complex set in extensive grounds and is used mainly by large tour groups. The architecture is of unusual 1970's-style brick construction, which just looks a bit odd in the middle of Jaipur. The 70's theme continues in the the rooms where the antiquated decor, TV and telephone look like props from an old movie. However, the accommodation was comfortable enough. The surrounding gardens are beautifully layed out and maintained, and make a welcome relief from the noise and chaos outside the front gate (ie in the "real world"). The hotel has another unusual feature - an observation deck which alows a reasonable view of the Taj Mahal across the rooftops, in the distance. I'm told its often quite spectacular at dusk, though it didn't seem that special the night I was there. The hotel has several restaurants - we used the western style one, which although dated in appearance had good service and surprisingly tasty food. Room service on the other night was also above average. Overall, we were reasonably satisfied with our short stay, but felt the management could do more to bring the fixtures and fittings in the guest rooms into the 21st century.