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Travel Blogs from Whistler
Wednesday 26th October
Had a relaxing morning packing our bags ready to catch the bus to Whistler. As usual in the big cities the bus company decided that they would only pick passengers up from the central (and therefore posher) hotels so we had a bit of a trek ahead of us to get to the Fairmont Hotel.
It was the first time we …
After a few days in Vancouver, we were really looking forward to hitting the road and driving the Sea to Sky hwy to Whister. It was a beautifully sunny day, so we headed to the rental car company and picked up our Pontiac G6. Not a bad car, we'll take it back to Calgary. Setting up the gps, we head off through Stanley Park, over the Lions Gate …
Today we took a bus ride to Whistler. We had a long day (12 hours), but it was a great day - sunny and warm!! We left the house at 6:00 a.m. got to the sky train, took that for 40 minutes, got into Vancouver and had a bit of time to have a bagel before we met our bus driver and 8 other people going up to Whistler. We were with quite an international group - England, Australia, New Zealand and Canada and us.
We had several stops on the way to ...
... ride some of the easier trails, enjoy being out riding and practicing the weeks lessons. It was a fabulous morning riding trails which had been manicured overnight. Our coaches son is on the trail crew so he has a heads up whats been worked on and what to avoid. A great break for lunch as we watched the 'slope and style' event on the hill beside us. It was getting busy and we were spotting all the top names in the biking world. The afternoon we rode ...
I was really excited to get up to Whistler on Saturday and show Joel this wonderful place, I knew he was going to love it here. We didn't get to Whistler until quite late in the afternoon, so we decided to go and drop our things off at the Brio house and then head back into the village to do some grocery shopping. I had been down in Vancouver for a week now, first with Ninke and then with Joel, so I had no food in the house. Not that I ever do, because I hardly ...
How has this hotel rated in the past?
Historical Traveler Reviews Mountainside Lodge Whistler
Everyone else is wrong...
My fiancee and I quite frankly loved this hotel! We had the one bedroom deluxe suite and it was amazing. 2 televisions, full kitchen, dining table, queen bed (with sheets that were NOT like the so called "paper" sheets others have complained about."
We had kind of a lame view, BUT the price was well worth it. Jetted large tub in our bedroom. much bigger than everyone else complains about. I thought it was amazing. I guess everyone stayed in a small room with no ac, or kitchen, or what have you. In which case there is always the old addage "You get what you pay for."
We just stayed at the Mountainside Lodge last week and to be honest was a little worried about it based on the comments on this site. We were pleasently surprised that most of the reviews were wrong. You could not have asked for better service. Everyone was so friendly and polite to the point that we would try to walk through the lobby without someone speaking to us but failed everytime. We did have a chat with the Concierge about the timeshare thing but told her that is was not for us and she left us alone the rest of the stay. Our room was a Loft and it worked out great. It had full kitchen and two bathrooms, it even had a sauna. The rooms were clean and we had lots of space for us both. The hotel is so close to the lifts that you could almost through a snowball and hit them if it were not for the other buildings. We took the shuttle bus service from the airport and did not have to pay for parking. Our room faced the street and it was a bit noisy some mornings with cars and trucks but maybe a higher floor might have helped with this. We can't wait to come back again and everyone told us that the summer is fun in Whistler too but you can't beat the boarding there.
Great hotel/Great Powder
My son and I stayed in an amazing loft on the 5th floor overlooking the pool. I must say the personal pictures posted on this site definately do the hotel and resort justice. The hotel staff were always nice and helpful, especially when we needed directions, etc... You can actually see the ski runs from the hot tub - highly recommended to sit in after a long day on the hill.
We have been to Whistler several times and enjoy trying different hotels. We have always found the hotel virtual tours to be very accurate, except for this time.
When we first arrived we were pleased with the accomadations, that soon changed. However, as other posters mentioned- the staff was rude and unknowledgeable and the 'concierge' was pushy about attending the timeshare presentation to anyone that walked by her desk We stayed in the studio which was small, but we expected as much. The kitchen had everything we needed, utensils, dishes etc... but the refrigerator was way too loud and when you are sleeping less than 10 feet from it- that ends up being a big deal! The bathroom was not very clean and the hot water took forever to warm up. The worst part was the bed- it was hard as a rock with linens that were so cheap they felt, and sounded like, paper ever time you moved. The windows have no insullation so you hear everything all night long. The first night we actually got up because we thought we accidently left a windo open, only to discover that they were closed but sound leaked thru the poor sealant. It was very difficult to sleep escpecially since it faces a main drive. Be prepared to fall asleep late after eveyone walks back to their own hotels and be prepared to wake up at the first shuttle that drives along the road- you hear EVERYTHING!! We went on a bad weekend- a 3 day weekend for US colleges- so the hotel was filled with college kids that, as discusting as it sounds, were so drink they were running around the halls and throwing up in trashcans. Upon checkout the hotel manager was extremely rude to my husband (we think he may have assumed we were among the college partiers, however we have been out of college for 6 years) and he sent someone to inspect our room before allowing us to leave the hotel. It was very strange. Also- I agree with the previous poster- CHECK YOUR BILL!!! They charged us $15 a day for parking even though they never told us, there are no signs anywhere, and nothing indicated a charge. When I asked to see where I agreed to pay that or how I was notified of the fee, they finally agreed to remove the charge. I will never stay here again.
We received poor service. Our room was dirty when we checked into it, I don't think the housekeepers are very good at this hotel. The only thing worse was the check in and check out experience, where the staff don't seem to know what they are doing. The rate was cheap, this was a good thing. The room itself wasn't bad but it was dirty and it had a bad odor to it. I don't recommend this hotel, I've stayed at several Whistler hotels and this one is not good. Perhaps good with travellers on a budget.
A relative of mine is a timeshare owner of this property and she is quite disappointed with how things are changing here, I stayed at Mountainside because of the low price, I've been here before so I know what it was like years ago. The new renovations are great, but the hotel needs to focus on quality. What is so bad is the new staff at the Mountainside Lodge, the front desk staff in particular are either not knowledgeable or are really rude. I spoke briefly to a manager at the front desk and based on this conversation, I can see why the operation is falling apart. Mountainside hires the worst staff in all of Whistler. I've stayed at several places in Whistler and this one has become really bad. There is a new owner to the operation, hopefully they will bring in better staff in the future to replace the present ones. I would not recommend this hotel to travellers that are looking for service and quality. This is a good place for people looking for no service, rude hotel staff, and a low price. The restaurant was good, however, we were shocked when our restaurant waiter said that the hotel staff were rude to everyone, we just chuckled about it. Look elsewhere unless you are on a tight budget. Only go if the price is dirt cheap.
Mountainside Lodge has recently been taken over by Shell Vacations property.
Outstanding value,great location
We stayed over 2005 New Years week. The price was great, the location even better! No, its not a Fairmont or Four Seasons but our room was large with a huge jacuzzi, fireplace, kitchenette and a view of the mountain. The front desk was alway helpful! A great find.
Everything perfect at the Mountainside Lodge
What an unexpected surprise for such reasonably priced accommodation. Everything was just right, from the experienced, helpful staff to the top class restaurant 'Umberto's' on the ground floor !.