Mountain Laurel Resort & Spa
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Historical Traveler Reviews Mountain Laurel Resort & Spa White Haven
I am not sure if the reviews on this page are for the Hotel Rooms or Timeshares. I have stayed at this resort for a week. The room is large and modern with new furniture. The spa and fitness center are 5 star!
This resort was converted from an older conference center owned by Hershey to a nice, modern resort. My friends loved the heated indoor pool and spent a lot of time at the nearby Split Rock Snow tubing area.
The breakfast was filling and the value was excellent. If you are going to stay at this resort, ask for the Timeshare rooms! The lobby is a bit hokey but warm. I would go back.
Not the best
Went the weekend after christmas 2003. check in was okay, my sister was accross the resort in the time share rooms. Hers was MUCH nicer. Our room had stains on the carpet and the beds smelled funny. The parking lot at night was VERY dark and needs to have the lights put on. I went to get my baby some milk from the snack shop, and the woman working there acted like I was bothering her. The pool was nice, but chilly for December. A little work and it could be a nice place. The stables however were great and the people running them were wonderful! If you go, go for the stables and horseback riding.
Good amily Vacation
We are a family of 4 (have two girls 13 and 7) Mountain Laurel was a great place for our children to keep busy between the recrational activities at Split Rock(sister resort) and Mountain Laurel. Our rm was small but adequate for our needs. Resort and grounds were clean but did need some repairs and updating. The staff at the horse stables were fantastic to our younger dgt who was a bit insecure of riding a pony for the first time. There was a short trip to the grocery store and we found a few family restaurants in the area. If we had a choice between Split Rock and Mountain Laurel we would have choosen Split Rock) although we had an enjoyable vacation.
Needs work, but enjoyable
Our room was small, but clean and w/ many amenities. Outdoor pool was freezing (week of 6/28). Indoor pool was above average, but understandably crowded. Restaurant food was good, but service needs work. Facilities need some upgrading and some money put into them.
Activities were somewhat limited, but staff was helpful, knowledgeable and friendly. We couldn't get our 11-year old granddaughter out of the pool and when we did, we couldn't get her away from Bingo. Horse back riding was definitely a plus.
Good place to take the kids
We were really hesitant to stay here after reading the reviews, but the price was right and its close by. We had a 5 yr. old and a 2yr old with us. Our room was a bit dated, but large and clean. The indoor and outdoor pools were nice. The stable on the grounds offers pony rides.
There's a small arcade. We were able to check our 5 year old into a children's program(3 sessions a day, approx. 3 hrs. each/$3.00 a session, ages 3 and up)-they took her swimming, did crafts etc. We had excellent massages at the on-site spa. We found the staff to be very polite and helpful.
Turned Right Around
Started with what I think was a prostitute in the parking lot who accused us of trying to run her over, she was so wasted she couldn't walk straight and walked into our car. Our room wasn't ready (as promised) so we walked around, and here's what we saw: Pool area=horrible, concrete slabs w/dirty furniture, bulldozer parked next to it, and 1/2 of the deck was chained off b/c it had crumbled to the ground. Graffiti ("God is Love") scribbled on the restroom wall. Indoor pool looked like a lagoon + smelled like a pit of mold. "Game room" was 2 pool tables stuffed into a closet. Bikes were old and rusty. Grounds were awful. We fortfeited our $169.00 deposit and drove right home. One plus: GREAT staff at the stables (independently owned)! Spent $30 on pony rides. Stay Home.
We paid for 3 nights July 4th weekend and left after 2 nights.Home is much nicer. TRhe check in person was rude and kept us waiting one hour while she talked on the phone. The shower didn't drain and couldn't be fixedadequately in our opinion. The maintenance man said all the showers are the same. The restaurant airconditioning was inadequate and the pool is not heated. The baby crib was not very sturdy.
It is a great place to just relax. However, for those who are very active, it might pose a problem if you are without a car...
I called the resort to inquire about it and the man who answered slammed the phone down. All I did, was ask if they had a web site and he said "NO" very unclear and loud. So I repeated just to make sure I/we understood each other. I said 'you do not have a web site" and he slammed the phone down.
What a mistake
Stayed here 2 years ago and it was one disaster after another. hope things have improved since then. Dinner was so bad, we got up a walked out and no one noticed. Took the kids to Arby's in their pajamas to get some food. Try amother Place,please.
TripAdvisor Reviews Mountain Laurel Resort & Spa White Haven
Travel Blogs from White Haven
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