Mount Royal Hotel & Hostel
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Historical Traveler Reviews Mount Royal Hotel & Hostel New York City
Great location, average hotel
This place is located at a really great spot in upper west near Broadway and a subway station. The place was busy but quit, and the staff seemed fairly pleasant. When we got there we where told that they only accepted cash, which was a bit annoying as it was our first stop in America, and we immediately had to go up to Broadway to find an ATM. We received the key after having paid for the hole week without seeing our room. The room was run-down but fairly clean and so was the bathrooms. The only real annoying thing about the place was the constant smell of garbage in the hallway. If you choose to travel to NY and just wanna use you're hotel as a sleeping place Mount Royal is defiantly an opportunity. Once again; Upper west is really a great spot.
Please, please stay elsewhere! I feel morally obliged to let you know just how bad this place was. My complaints with the place are as follows....
- Shared Bathrooms are all covered in piss, all of the time (and we stayed for a week unfortunately). We had to tramp round usually three or four of them before we found one that was only partly dirty. Dreadful!
- Don't expect to be able to cancel the remaining nights and go elsewhere, they'll take all of your money. So unless you have plenty of money, your stuck there.
- Tiny. Just enough room for a double bed and a tiny crack open of the door
- And there's nothing else! Apart form a TV, which I would have gladly traded in for air conditioning.
- Miles away from the interesting end of central park, you're not within walking distance of anywhere.
Book a hostel instead!
Be careful what you pay, esp. with online reservation
I booked a dorm bed at this hotel via HostelMania where the rates were about $32.23 per night with a 10% deposit/downpayment of about $3.23 charged immediately via CC. THis would leave me with about $29 to pay at check-in - or so I thought.
When I arrived there they demanded $35, completely ignoring the downpayment and even demanding a higher rate than I aggreed upon when making the online reservation. When I complained about that, they reduced the rate to $32, still ignoring the downpayment, claiming it was a "service charge".
Besides, although I had a reservation for a 4-bed dorm they put me in an 8-bed dorm.
I had the feeling I was being ripped off and, when talking my roommates it turned out that they had had similiar experiences.
Other than that, the toilet in the bathroom was clogged and dirty. (Own bathroom for the 8-bed dorm, which could have been nice, if it were clean and working)
The shower in the common bathroom on the floor was dirty, too.
On the plus side, it was reasonably quiet.
Bring your flip-flops!
Fearless were we when we decided to go ahead and book the hotel with the "smelly" bathrooms yet "friendly" staff. We are happy to report that we encountered no roaches, drunks or undesirables (except from that night where we were woken up by a screaming banshee letting her quiet boyfriend have it...) The walk to this quiet hotel is great--it's situated in the beautiful, architecturally impressive Upper West Side. The staff is friendly and professional, and towels are plentiful upon demand. The small room offers no frills: there is a fan, but no air-conditioner, dresser, hangers or mirror were to be found. Still, there was as great little t.v. with cable, a comfortable bed and clean sheets. Alas, the bathrooms remained stinky, even after regular cleanings, twice a day. Overall, Hotel Mount Royal offers a safe place to crash minutes from the subway, but you'd probably want to think twice about taking a shower without flip-flops.
I have to tell you that my room does not have an air-conditioner! Just only a fan we have!! Plus, the bathroom was so dirty. Pay more money and go elsewhere ... !!
Better than the Ritz!
I stayed in the Ritz Carlton hotel my first week in New York City, but then I ran out of cash (you know how it is), so I had to stay here. It was better than the Ritz, because the staff is down to earth, the beds are broken in, and hookers come right to your door!
Avoid at all costs
Upon arriving on the street, we were pleased to see a body bag being wheeled out of the adjacent building. We should have turned and ran at that point in time. When we got to reception, we were informed that they didn't have our booking registered and were fully booked. They offered us a room in their hotel a block away, which was seedy and reminded us of a prison cell. After we refused to take this room, we were told that a double room had "just become available". This room didn't have the private bathroom we had orginally booked, but it was late and the chances of finding somewhere else were miniscule. We were unable to pay for only one night so we could find somewhere else, so were forced to pay for the six nights we had booked. The communal bathrooms were a disgrace, reeking of urine, which doubled as their floor cleaner. The hotel was extremely noisy and we had to sleep with the television on to try to get some sleep. The staff were very rude and didn't seem to care about our needs. In the end, we gave up our money and stayed at another hotel for our final night to get some sleep and to feel clean. I would not even recommend this hotel to someone's dog.
Not really sure...
Well, I'm not really sure what to say about this hotel considering that there was a problem with our reservation. They somehow ran out of rooms with private baths, which is what I had originally booked. We were told that we could stay on their property BEHIIND this hotel that had been renovating rooms, and had just finished renovating a room w/ private bath. That in itself was very disappointing b/c it was so unexpected, we should have been advised in ADVANCE and not on the arrival date that they had overbooked their private baths. It would have given us a chance to reserve a room somewhere else. The room we were given was below standards, and come to think of it, we should have been given a discount for it. It had no curtains, a/c, the bathroom door didn't close/lock b/c they painted over the lock, no quilt was on the bed, no trash can, clock/radio, chairs, the paint job was sloppy, so the room was anything but "finished." Although the room wasn't small, we would have preferred a SMALLER room but with the same QUALITY as everyone else who booked and received a room w/ private bath in the ACTUAL hotel. Now I'm skeptical about whether or not I would try to stay here again. If I do, it would be without a prepaid reservation, that way we'd know what we were getting before actually paying for it.
2 towels, 2 soaps, and a roll of toilet paper baby!
When I first booked this hotel, I knew I was in for an adventure. We were greeted by a polite staff and were given a key to our room. As we took the elevator (a little slow but NO PROBLEMS) we arrived at the 5th floor. Our room was next to the communal showers and it smelled of urine and the neighbors (an asian couple with a screaming baby) were arguing really loud (the woman appeared to be angrier than the guy). Anyhow, lucky for us, the key did not work and when we got downstairs and explained our situation we were given another room with no hassles on the 4th floor. We got to the 4th floor and the bathrooms were clean. Our room was tiny, the bed was old and noisy. The TV worked fine and not having a remote control was fine since I could easily turn it off with my big toe. I was awaken really early in the am with Mexican music blasting form one of the rooms. I went over and asked politely to turn it down, and he complied with no hassles. You may want to ask for a room in a corner that way you will not get woken up when people are using the bathroom. Overall, if you are in a budget, this is ok (you get what you pay for). We stayed there 4 nights and had a great time. It is 2 blocks from the metro (broadway and 96) and close to several good restaurants/bars. Also, we came to NY to have a good time and only use our room to shower/sleep. The room has a window you can open, and get some fresh air (or as fresh air as you can get in NYC). The bathrooms were cleaned everyday including during the weekend, and hey you do get 2 towels, 2 soaps, and a roll of TP. Bring a travel alarm clock and your cellphone because our room did not have alarm clocks or telephone. If you keep an open mind and are in NYC to have a good time, this should suffice and if you score the people down the hall will know from the noise...but don't worry, the creaking of the bed will drown the screams/moans.
Great place to stay
it is a great place to stay at when on a budget... i had a great time there..its a no frills place with shared bathrooms... the manager (forgot his name, a greek guy) was very nice to us and seemed very professional. i will stay there again when in NY.
TripAdvisor Reviews Mount Royal Hotel & Hostel New York City
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