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Historical Traveler Reviews Morningside Inn New York City
Cheap but a big hassle and staff not helpful!
I normally hesitate to rate a place as terrible, (since i have stayed in sme pretty bad hostels in NYC) but this is the first time I feel it is justified. My boyfriend booked a room for two nights over spring break and when we got there that night, I noticed that the beds were not made. On closer inspection, there were stains and crumbs all over the sheets.
We went to the front desk, but the man there was "just filling in" and had no access keys to get clean sheets. He picked the lock on the linen cabinet, but ther was nothing in there. Also, he would not call the manager in front of us, saying only that he would give him a message from us. We were out of place to stay that night. He told us to come in to speak with the morning staff lady and she would "work it out."
The next morning, we spoke with her, and she told us she would also not call the manager and that she had "just left a message." We told her that our bank would not accept the charges for the room, and then she got really rude. Finally she told us to come back at 8pm or call. When we finally did talk to the manager he was nice and said he would refund our money (still pending). Apparently, the staff put us in one of their extended residential stay rooms instead of the hotel section, and those dirty sheets had been there for 2 weeks.
The outcome was okay, but no hotel that simply says "either sleep in a room with dirty sheets or you are out of luck" and forces you to wait two days before finally pinning down the manager is not a very well run hotel.
As other reviewers have said, the rooms are cheap, so if you are on a budget and go to this hotel, you will be okay and safe as long as nothing goes wrong in the room or you have any requests. Have low expectations, and you won't be dissapointed!
Avoid This Hotel At All Costs!!!
My wife and myself with my brother just returned from a fantastic holiday in New York City. It was my first time in the city, and for anyone who's there for the first time, it really does just blow your mind. I would just like to point out to fellow Lonely Planet members to AVOID Morningside Inn. It is located in Morningside Heights on 125th St, and what a dump it is! Firstly and most importantly they completely messed up our reservation. Upon check-in we were told that the type of room that we had booked (And confirmed!!!) was not available and they gave us a twin room with 2 small single beds for the 3 of us!!! The attitude of the girl on reception was awful, 0% customer care. In fact she made a joke saying "Oh well no worries, you look thin anyway" What a disgrace. I am somewhat of a veteran when it comes to staying in youth yostels and I have never seen such a place!
> This hotel is classed as that, "A Hotel", but would'nt even pass as a youth hostel. The pictures on their website are SO misleading. So at 11.30pm in New York City we had to find alternative accommodation, so we managed to find a great room in the Best Western Ambassador Hotel just off Times Square.
Lost our reservation
We were supposed to stay here. Called 2 weeks in advance, gave credit card # over the phone, got confirmation #, but when we showed up (our plane was late and we arrived late at night) they had no listing or rooms for us. I understand that it was a busy week but someone who answered the phone 2 weeks earlier messed up and my credit card number and name are floating around their office on some random peice of scratch paper. The night clerk did call some other places which was helpful. Just be sure to get the name of the person you spoke with if you call them directly and then call back before your trip to make sure they still have your reservation. It looked like a great area though and had easy bus access to LaGuardia Airport.
Cheap stay in NYC
I stayed 7 nights in this hotel two weeks ago. It's in a nice neighbourhood and about 10 mins by subway to the center of Manhattan. The staff is nice although they act very slow if you have some requests. For example, I asked for an extra blanket because it was terribly cold and I had to wait one day till they gave it to me. Furthermore: do not ask for wake up calls! I asked for it because I had to get up early to get the bus to DC, but they didn't call. I found out that there was even nobody at the reception at 7am, though they promised to call... But in general, it's a cheap place, the bathrooms and toilets are clean (the rooms not really) and you're in NYC!
Didn't see any mice, but....
I didn't see any mice. The room was clean, but the door seemed likely to fly open if anyone leaned on it from the outside. No noise problem, the neighbourhood seemed ok, good eating nearby, fairly close to the subway. I found the staff very helpful and courteous. For $65 a night I guess you are going to be lucky to get better, but next time I will be happy to spend more to be in a better place.
I stayed with my girlfriend in this hotel last week and we really liked it. Unfortunately I got the flu in NYC and had to spent a lot of time in the room. Luckily the room was really clean and so where the showers. The staff was very friendly and helpful. The neighborhood is very nice with lots of bars and nice restaurants nearby. It is not in the center of it all but if you're traveling on a budget and looking for basic rooms in a quiet and save neighborhood you should consider this nice place!
Two friends and I stayed at the Morningside Inn this past week and had a WONDERFUL stay. The staff was very nice and helpful. The rooms were very simple, yet clean and decent. Our first night we didn't have a room booked, but called and asked if we could get a place, no problem. They were flexable and polite and helped us out. I would most certainly stay at this Inn again and recommend it to anyone traveling on a budget.
I loved this hotel, I recommened it to evryone
I stood there for 2 weeks, and had a lovely stay. The staff was nice, polite and very helfful and happy to accomodate me. I had a room with shared bath it was such a wonderful experience to meet such nice people. Everyone was friendly. I recommend this hotel to everyone visiting new york city. You haven't stayed in the city until you stay at the beautiful, dazzling MORNINGSIDE INN. ALSO ABOUT THE THE MICE THAT IS SO TOTALLY UNTRUE. The floors, walls and bathroom are sparkling clean. ENJOY YOUR STAY!!!!!!!!!!!!!!!!!!!
Save yourself a lot of grief and money...
The place was infested with mice, I complained to Patrick working at the front desk and instead of him helping out or be kind he started swearing and accused me of disrespecting him by saying that the room had mice. And he proceeded to tell me that there is nothing he can or will do about it. The bathrooms were filthy, overflowing with filth.
Hair on beds, fridge and all over the bathrooms. I stayed there a week and it was the most uncomfortable week I have ever spent.
My suggestion, save yourself a lot of trouble and money. The place is not worth the money they charge. And also there is no 24 hour security, only on the weekends.
Hated the place dirty
Hotel was awful, dirty room was small, bathroom was dirty, bed had hair in it so did the fridge. It was gross, They misled you in the pictures to think it was a nice hotel. The staff was rude and did'nt care about the guests needs. I would recommend that nobody go to this hotel, even the outside is dirty.
TripAdvisor Reviews Morningside Inn New York City
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