Morgans Swansea

Dreadful food at London prices, a grubby and badly maintained hotel with appalling housekeeping. Noisy drunken guests to add to the nightmare stay. Morgans is resting on its laurels.

We stayed at Morgans recently when we were in Swansea for the weekend. We had originally booked one of the cheapest (£100) rooms but, on arrival, I asked to change. The cheapest rooms are on the ground floor and, in ours, the window wouldn't open and outside were some large air con units making a noise. Also, we were promised from the website, a 6 ft bed, but it was actually 4ft 6. Having said that, when we complained, the manger couldn't have been nicer or more accomodating and took us upstairs to a much nicer room (£125). The bathrooms throughout seemed to be lovely and the beds were very comfy. I wouldn't say it was a 5 star hotel as such - unless you choose the spectacular rooms - but it has a lovely atmosphere and the staff are young but very friendly. Very relaxed, quite informal (lots of leather sofas to lounge around on). I would recommend it and, if I was in Swansea again, would stay there.

What a disappointing evening

Service - Poor

Food - Poor

Staff Attitude - Poor



Bill - A lot

Well done Mr Morgan, hope you are proud of ripping off people who know no better. A weeks wages for the bill (which I don't mind) but no value for the money (which is worked hard for).

Hope you are proud !!!!!!!!!!!!!

this must be the best hotel, great rooms, superb food, and the staff are so friendly and helpfull,

We went to Morgan's this weekend to meet up with friends for pre-dinner drinks, having tried to book for dinner there but only ending up on the cancellation list. We ordered cocktails but they were very disappointing - mine was the worst bloody mary I have ever had, completely bland and boring. To make matters worse there was no toilet roll in the Ladies - not acceptable for a five star hotel at 7.30 pm on a Saturday night. However, the night was not lost as we had a fantastic meal at the Chelsea Cafe off Wind Street, which we would highly recommend.

Our family stayed for one night, with dinner, breakfast, and lunch, just after Christmas 2004. Lovely, sylishly designed, rooms, cheerful - not very formal, but we like that - staff; the building has a great atmosphere. Meals very good; service a bit slow. Not much more expensive than the infinitely inferior, corporate, huge, Marriott hotel, where we had a horrid lunch at the same time last year.

The hotel was absolutely lovely, yet I would be reluctant to recommend it at Christmas time as it was far too busy.

The furnishings were beautiful and the room was very clean. The breakfast was great and there was plenty of it.

Being a light sleeper the lack of double glazing proved difficult at times, especially when the bins were emptied at 8am Sunday morning! It was disappointing that there were a group of girls smoking at the bar and it took a while for a member of staff to notice. The ladies toilets were not so clean on Saturday night because of the smokers. The room was very cold as the air conditioning was evidently not working very well.

Staff were helpful.

As a birthday treat my husband checked us in to morgans hotel in swansea. We are both regulars in the restaurant and bar but had never 'spent the night' with morgans. On every occasion we have never failed to have an exquisite meal or pleasurable drink with friends, this visit was no different. We stayed in Digby Grand, an awe inspiring room, high ceilings, bold colours and a bathroom which certainly was grand! The standard of service in this hotel was everything you would expect from a five star establishment and more. The staff are some of the friendliest I have met and are more than happy to help. The bar staff were especially attentive and talked freely of their love for the hotel. This is more of a close family atmophere than mass produced stuffiness like many hotels I have stayed in. I highly reccommend a visit here, even if just for a drink.

For my birthday I had a very enjoyable stay at Morgans. The building is very grand with an interesting historical past. Each room is unique, designed in a different style and is named after ships that visited the marina (or docks as they were then).

Due to an administrative error I was booked into a month early, but to make up for this the hotel upgraded us to one of the hotels' best suites - the Henry Belle. The room was impressive, very large and designed to the highest specification.

We had a very enjoyable stay at the hotel and would thoroughly recommend it to anyone looking for a special and luxurious break in an excellent location!

I had the pleasure of staying for two evenings at Morgan's Hotel in Swansea, South Wales during a recent business trip. While the hotel is spacious as it is housed within an old historic building that was previously the Port's Offices, the fact that it has only 21 suite rooms allows for personal attention from all staff.

This hotel is convenient to the shopping district and is in walking distance to practically everything that there is to do within this quaint town. Morgan's has been designed with care and money was seemingly no object for the owner's to spend for the pleasure of their guests.

While the hotel is only two years old and is nearly perfect and well representative of their five-star rating, there are some minor issues that need to be addressed to fully capture the perfect hotel affect. So minor they need to be addressed in this review as they did not make my stay any less successful and enjoyable.

If you travel to Swansea, South Wales, do yourself a favor and stay at the Morgan's Hotel. So quaint that the rooms don't have numbers, but rather names of old ships that were built in their country.

Enjoy your visit.