Morgans New York Hotel
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Historical Traveler Reviews Morgans New York Hotel New York City
I spend about 60 70 nights a year in hotels all over the world. I decided to Try the Morgans on May 2nd 2004. Here was my experience. I booked the hotel on Expedia. I arrived at the hotel Sunday evening after a long day of travelling. When I got to the front desk they told me they are very sorry but the hotel is overbooked. I thought this was a joke as the room was already paid for in Full.They told me they have a room for me at a sister hotel uptown called the Hudson. I arrived at the Hudson after having to now find a cab. When I arrived at the Hudson they said they have a room but I must pay. I explained the Morgans sent me there and to please give me akey to a room immediately. 35 minutes later still standing at the front desk the check in person said that he will take care of it but still needs my credit card. I assumed for incidental. When I woke up there was abill under my door for the nights stay.I spent another 40 minutes just trying to get someone on the phone who would help me. I was transferred to just about every extension at the hotel. Finally again I was told to deal with Morgans.What a sham and a waste of time. Never again an Ian Schrager Hotel.NEVER
After staying at the Jolly Madison next door the first two nights, coming to the Morgans was greeted with a HUGE sigh of relief! Although the lobby atmosphere is a bit cool and unnerving, the rest of the hotel was wonderful. The room (which was booked on Priceline for $150/night during the holiday weekend) was modern and stylish. (It may come off a bit cold and unwelcoming if you are not a fan of stark grays and whites.) In the hotel folder, they include an awesome list of insider places to eat and see that I took for future NYC trips. They give you free drink coupons for the bar downstairs (where everyone was super friendly) and a free continental breakfast at Asia de Cuba (apparently a trendy spot). The living room was very nice and allowed us to use the computer to print up directions. I thoroughly enjoyed my stay here, and if I could stay again (especially at reduced rates) I would!
Best hotel bed & linens ever.
I should say firstly that we got a hotwire rate of $145. I was concerned that the staff might be rude since they knew we didn't pay the rack rate. However, everyone, from the doorman to the desk guy were incredibly friendly. They let us check in a whopping 6 hours early and upgraded our room. They gave us drink coupons for the tragically hip bar downstairs (the bartender accepted the coupons with no snotty attitute). Yes, new york rooms are tiny, you should expect this before you go. But the room was clean and the bed and linens were FABULOUS. On the down side, we got a huge mini-bar bill although we took nothing. They did quickly reverse the charges when we complained. Otherwise the stay was wonderfull and the staff was friendly and helpful.
OK if you get a good rate
I stayed there a few months ago because Priceline accepted my 4 star hotel/$125 night bid. For the price it was adequate, but I wouldn't want to pay their "regular" prices. As another reviewer stated, there aren't many non-smoking rooms, and we unfortunatley didn't get one of the few - even thought Priceline indicates all rooms are non-smoking.
The room smelled of smoke and air freshener (gross) and was dark.
Cleanliness was OK, but it could have been better. The bed was comfortable which I rarely find in a hotel. Bathroom was small and smelled a little moldy but looked cool. Cleaning lady took all of our toiletries and soap out of the bathroom and dumped them in a plactic bag when she cleaned and left them in the bag on the desk. So, when we came back, soap and gunk had gottem over everyhting (contact lens supplies, brush, makeup, toothbrush, etc.). This did not make me all that happy and was very strange to boot.
Room was generally a little worn (chair had stains, furniture chipped, cigarette burn marks, etc.). Staff was not great and a little aloof.
Breakfast was basic but a big perk in NYC. The atmosphere was cool becasue it is in Asia de Cuba. Car took about 45 minutes to get when we departed.
For the price, it was just fine. Just don't buy into the hype and spend a bunch of money thinking you're going to be in some upscale well maintained property.
I was a guest at the hotel for 3 weeks for business. Everyone at the hotel was incredibly gracious and kind and made me feel at home. The rate was very reasonable and they even upgraded me to a suite.
Asia de Cuba, which is the restaurant adjacent to the hotel, is a treat, though not the type of place to have dinner at every night. The food is very delicious. Also, their mojitos are INCREDIBLE.
The location of the hotel is very convenient if you want to be around Midtown. I was in walking distance to the client, in addition to other necessities, such as cafes, drug store, dry cleaners, candy store, etc.
A Gentleman's hotel
The room is clean, minimal and reassuringly expensive but not up-to-date. The bathroom is very small. I stayed in a non-smoking room on the 11th floor and had a view of the Empire State Building looking out onto Madison Avenue. I could not hear any noise from the road. The gym is 1 block away which is a disadvantage. The bar is a real jem and definitely worth a visit even if you don't stay in the hotel. The restaurant is excellent - very hip. The absolute gem about the hotel is the 4th floor living room which is why I would stay here again. It is available 24 hours to guests and has free tea + coffee, internet, tv, built in sound system, videos, cds, books, bath... It is decked out like a gentlemen's club + you will frequently have it to yourself. It lets you delude yourself into thinking that you have paid for the penthouse suite. I've stayed in 3 of the 4 Ian Schrager hotels in New York and this is the one I would probably come back to because a) the Royalton is fantastic but pricey b) the rooms in the Paramount are miniscule. Not worth $400 but you should find a room around $250-300 because the 'Hudson' is the current 'it' place to be.
Great rate and good times
We had a fantastic time last weekend at the Morgans. We lucked out with a super low rate from Expedia ($165) on a Standard Room. The historic power outage meant that few people were at the hotel, and the staff gave us an upgrade to a beautiful huge Superior. I'd certainly stay here again, especially if I could swing such a low rate.
The Morgans- Not worth the price
I have to say that the hotel was not as nice as I expected it to be.
The lobby is dark, dingy, small and uninteresting. The rooms are small and very minimal, though clean. The staff was nice, but did not go out of their way to make the stay pleasant. The bathroom amenities were minimal, and anything that was a bit nicer, I had to pay for!The hotel restaurant Asia de Cuba, is nice and trendy, but very pricey.Overall, I would say that the hotel is not even close to what its website makes it out to be and it is not worth its price.
Need a good rate
Boutique hotel that is average for this type of genre. Beds are low to the floor, rooms are small and dark and staff is friendly aloof. Get a room facing the back and the experience is much better. Noise from Madison Ave. in the front is significant. Hotel is fine if the rate is good.
Try a little harder
the lobby is a great temperature, and if they could fix their air condiitioning in the room properly to cool the room it'd be great. The hotel tends to be dark and dingy, which is helpful to hide their mediocre job at cleaning. The beds are comfortable; there are very few non-smoking rooms available; their rates are not very competitive. Their staff makes an effort, but it is not one that is above and beyond at all. It will take you up to 45 minutes to an hour to get your car out of the valet so PLAN AHEAD!! The restaurant next door, Asia de Cuba is good, but don't expect the staff to fawn over you there either for your dollar. They'd more appreciate to show you that they're above you than appreciate your patronage. A bit too uppity and I usually stay in better accommodations. If you're going to spend this much, you can find better.
TripAdvisor Reviews Morgans New York Hotel New York City
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