Moorside Grange Hotel and Spa
How has this hotel rated in the past?
Historical Traveler Reviews Moorside Grange Hotel and Spa Disley
Stayed at the Moorside Grange with my husband. We got a great deal - £99 for 2 nights b&b. After reading some of these reviews I decided to upgrade to a deluxe room for an extra £20 per night. On arrival we were allocated a suite which was very nice. Spa facilities were great, especially liked the Turkish Heat Room after a walk to Lyme Park. The Piano player in the bar in the evening was good and played songs on request. Would definately go back.
Had a great time
Stayed at this hotel in February and had a great weekend. Not sure where previous reviewers were but our room was very nice and very clean. The rooms were the usual size for English Hotels. We had two breakfasts and l dinner and the food was great. The staff were extremely courteous and very friendly. We could not fault their attentiveness. It was also very full due to a wedding party but they still had time for everyone. The setting is superb and the views lovely. We have stayed in many hotels both here and abread and we can only say the staff were amongst the best we have come across. We were advised to try this hotel by a work colleague and glad we did and we will certainly be returning. The swimming pool and spa were an excellent way to unwind.
For a hotel located in such a scenic setting we were disappointed with the overall experience. To start with, when you are lucky enough to find the place (signposts are non existent) you cannot help but be impressed with the setting, there are magnificent views in all directions. The overall impression is that the hotel is long overdue a complete refurbishment, walls and ceilings need painting, furniture and carpets need replacing throughout.
Our room was quite well equipped although not the cleanest room I have ever stayed in, it was adequate, I was however woken duing the night by the antics of the people next door.
Breakfast was chaos, far too many people all trying to help themselves to food which is laid out on a table far too small .... resulting in items running out and people having to stand around waiting for more to arrive. My chair wobbled as I sat down, and just about held together, tea was served which was barely warm, all in all a shambles.
There is smokers lounge set off the main foyer which we found annoying, people sitting there smoking with all their smoke free to blow out into the other areas !! .... what is the point ?
I agree with the other reviewer regarding the staff, they were not particularly friendly and seemed too busy to be friendly.
Had a fantastic trip to Moorside to celebrate my Wife's birthday last weekend! The views from our room were nothing short of breathtaking. The room itself was very spacious and very clean and the staff were so friendly.
As for the leisure facilities at the hotel, what can I say?! The spa would be more at home in one of the five star country retreats most people could only dream of! Everything you could wish for was available to us from large pool, gym, sauna, steam room and jacuzzi.
I understand the hotel is under new ownership and is to be refurbished in the near future. If this is the case, the new owners have bought a real gem of a hotel!
I would encourage anyone to give this one a try!
I arranged to stay at this place in 2003 for mine and my partner's first anniversary, and I must say we had a wonderful time!
We drove along the moors as it got dark, then came through the mist to see the lantern lined driveway leading up to the hotel, this was magic!
The reception was lovely and marble, we wandered through the lounge where a pianist was playing soft music and people were sitting around conversing, the lift was a little slow but not a problem, we got up to our room and were very pleased with it, nice and clean with a big bathroom and things like mint chocolates and relaxing lavender water, our view from the window was of the rolling mist over the moors! We had a lovely night's sleep and a delicious breakfast the following day by a friendly staff in a bustling breakfast room!
I loved this place and remember it fondly, I might even book for us to go there again for our 4th anniversary next year should we be able to afford it! :)
Went to Moorside Grange for a weekend break for pleasure and was really surprised after reading the comments on this site. The service was excellent, the food at breakfast and in the evening was perfect with loads of choice and excellent service. The staff were polite and courteous and could not do enough to help. The room was newly decorated and very comfortable. The communal areas were also very posh,clean and very relaxing. The only blight was probably the continous rain which unfortunately was outside the control of the hotel or staff! We would definately go again!
Having read previous comments on Trip Advisor, I was a bit dubious about staying at Moorside Grange. During my stay I experienced none of the problems experienced by anyone else. The room I was given was spotlessly clean and all staff who I came into contact with were very attentive and professional, making sure that all requirements I had were taken care of quickly. Obviously they must be looking into any problems they may have had and are addressing them accordingly. The area the hotel is in is very nice also and allows you to relax and enjoy your stay.
Tired and Badly Managed
This hotel has the appearance of one that has rested on its laurels for that bit too long. Stayed there about 8 years ago and this last stay was a different experience. The decor is in need of attention, the service at dinner was very poor - the staff were doing their best but seemed to be insufficient in number and down-motivated; there was no cheer to their manner and no apparent cameraderie. The overall impression was that standards had slipped and that the management don't know how to provide the service expected at a hotel of that nature: Too many corners had been cut and so a grand building in a wonderful location becomes a tired concern rather than a great place to recharge the batteries.
Not the greatest
This was our second vist but nothing changes,poor
standard on room cleaning,staff who appear not to be
interested and the breakfast buffett is often cold.
bearing in mind the cost it is unnaceptable
My advice,Dont Bother!!!
Stayed here to do a couple of days walking and as it was a Hilton until recently as we are Hilton Honors members. I believe it's now a Travel Lodge or Travel Inn. A bit disappointed with the infrastructure, the rooms could do with some refurb and were pretty small. Food was adequate without being anything special, although the buffet breakfast was up to the Hilton standard. I've given this place an above average rating mainly because of the setting and easy access to some pretty good walking and stunning scenery. There was no provision at the hotel, however, for walkers, e.g. boot room, drying room, unless you count trying to flog a few local walk guides. Overall a nice enough place without any wow factor.
TripAdvisor Reviews Moorside Grange Hotel and Spa Disley
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