How has this hotel rated in the past?
- Minbar in room
- Room service
- Wireless internet connection in public areas
- Reduced mobility rooms
Historical Traveler Reviews Montebello Splendid Florence
Great time but a few tips!
The hotel was lovely - fine room and very comfortbale though we were surprised that breakfast was not included. This was easily resolved by a morning trip to one of the local cafes which were great. The hotel is a bit of a stroll to get up towards the Duomo and Ponte Vecchio but not too bad and it does allow you a leisurley trip along the river each day. One tip for the wary - only use the Hotel to book your museum visits if you are happy paying the hotel a 100% mark-up on the actual admission prices! We found out the hard way! Our advice would be to go to the museums two days before you want to visit and book reserved slots yourself.
My wife and I spent three nights at the Montebello Splendid in late September. This was by far our favorite of five hotels we stayed at in Europe. The room was large, well appointed, and very clean. The staff was exceptionally friendly and helpful. We found the restaurant on site to be a welcome change from some of the noisy restaurants around the city. I would not consider staying anywhere else in Florence.
Good Hotel but far from Splendid.
We stayed at this hotel from the 12th -16th Sept. I was completely taken a back when I realised that the breakfast was not included in the cost of the hotel. It was an extremely good breakfast and the staff were very attentive but so they should be at the price.
There were three of us in a junior suite which frankly was on the small side for two. The bathroom was also on the small side for a five star hotel. One small packet of tissues with five tissues in it was never replaced in the four nights of our stay. There was a disgusting smell like rotten onions and garlic that came from the bathroom and although we complained about it nothing was done about it.
Remodeled paid off
We were pleasantly surprised when we arrived at this hotel after driving around lost for two hours. The hotel is beautiful. We had two rooms for four days in August. Both mine and my brothers rooms were outstanding. Very comfortable, very elegant and clean. Very quiet location yet near the Ponte Vecchio bridge. We loved this hotel. Our room rate would have been over 800 euros per night but we booked through United Airlines and paid only 171 US per night. I think the rate was so low because at the time I booked the hotel it was closed for remodeling. I did feel that their dining room was overated and expensive in comparison to other resteraunts in the area. The service and staff were outstanding. Very , Very Helpful. Great location away from the hustle and bustle yet close to the major sights. We are going to stay there again on our next trip to Florence.
My husband and I stayed at the Montebello Splendid in mid Sept. 2004 for 3 days. We booked a standard double room and were surprised by the beauty and elegance of the room and hotel- which were recently renovated. It was a real 5-star experience. The hotel restaurant is still going through some growing pains, though. We had a mixed experience. On our first night at the hotel, our meal was just fantastic and the service was impeccable. The following evening, I ordered vegetable soup that came cold and appeared to have been warmed over. In addition, the service was very spotty. But hotel is highly recommended. A real value.
I stayed at the Montebello Splendid in August 2004. The hotel has undergone extensive remodelling, adding a second building, but only a few more rooms. The rating has jumped from 4 to 5 stars. Good features: a quiet interior courtyard with a fountain, where it is possible to read, have a drink or eat. Elegantly decorated common areas and sleeping rooms. Mostly helpful and friendly staff - I mentioned that all the newspapers were in Italian and the next morning USA Today showed up too. Downsides: The hotel had only been reopenned for 1 month and some construction was still ongoing. Some of the staff don't yet fully understand the concept of 5 star service. Although the rooms are electronic wonders that theoretically have dsl and WiFI, the reality is that unless you have a service provider in Italy, it is not possible to access the internet except by telephone dial-up. This is a major failing for a supposed business hotel. Overall: I booked through Hotels and was very pleased with the price/quality ratio. The standard rate for my room would have been 520 euro/night and its not worth that!
Brand new hotel, just opened!! We stayed from 7/13 until 7/16 in a wonderful deluxe room with marble bathroom. The buffet breakfast was absolutly rich and open until 11:30 am. We tasted the food in the restaurant and it was very good and not expensive at all. The staff was very helpful and friendly. In my opinion it's one of the best hotel of Florence.
Beware of renovations!
We stayed here for 3 nights in late june 2004. I knew this hotel had been completely renovated but didnt know it will still going on when I booked it. Part of the hotel is still being renovated. Apparently, they reopened the day before we arrived. The room was very nice but wasnt completely finish. The covers for the a/c vents were not installed, the small round mirror was not yet installed in the bathroom, the door needed to be ajusted because we had to pull it very hard for it to lock when leaving the room. The in-room safe had never been used and needed to be opened by the staff. Of course, all these things are minor but considering the price of the room, I was disappointed. Everything in the room is controlled electronically. The TV is replaced by a computer. I was not impressed with the staff to be honest. At one point, someone from the staff walked in the room with a key without knocking, I was almost naked. The valet guy seemed completely incompetent. The breakfast was good however.
I think this hotel has potential but I would not stay here for at least a few more months. They need to finish the renovations and get organized.
Great hotel, good value
Stayed for two nights 1-2 August 02. Located within walking distance (15 minutes) of main train station and bus from Florence airport. Reception area and rooms beautifully restored to early 19th century ambiance. Hotel not crowded and was very quiet and restful. Staff friendly, helpful, accomodating, and English-speaking. Room had very efficient airconditioning (appreciated in August heat and humidity). Bathroom was modern with fantastic shower. Breakfast buffet was not included in basic accomodation rate but was well worth the additional supplement. Most tourist attractions are within walking distance. Would certainly return. Very good value if booked through Expedia.com.
Splendid stay at the splendid montebello
Staff was terrific, and the buffett breakfast was tremendous. The location is a little off centre and the rooms need some upgrading. I understand this will take place over the next year. I would stay their again.
TripAdvisor Reviews Montebello Splendid Florence
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