Monte-Carlo Bay Hotel & Resort
How has this hotel rated in the past?
- Shuttle bus service
- Swimming pool
- TV Channel One Russia
- Wireless internet connection in room (surcharge)
TravelPod Member ReviewsMonte-Carlo Bay Hotel & Resort
A beautiful hotel in which to stay. Lovely grounds and pool. Shuttle bus every 20 minutes into Casino square during the day but the town is walkable or get there by taxi. Rooms very comfortable and friendly staff.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Monte-Carlo Bay Hotel & Resort
We stayed here June 2006. It is newly opened we were told in October 2005. Very clean, friendly, beautiful views. Lagoon pool & indoor/outdoor pool both a wonderful place to relax for the day. Appeared that some of the waitstaff was new, but they definately tried their hardest to please. Concierge was not helpful, any questions we asked of 'her' she didn't know the answer. We had a corner sea-view room (Rm 602) which overlooks the bay & also the pool terrace area & open sea. Absolutely fabulous room. Would definately recommend this & stay again.
Orginally booked to stay in this hotel on opening night. The opening was delayed so they put us up in the Hermitage. The hotel opened on our last night in Monaco. We went down to see it within 2 hours of opening. Our first impression was a good one.
We booked to return in early Feb 2006 with our kids. We had adjoining rooms which overlooked the gardens and Monte carlo We could see the Casino from our room. The rooms and bathrooms are large and finished to a high standard. There is lots of space for clothes etc. The TV is a 42" Plasma. The bed is huge. Fortunately the weather was kind to us and we able to sit on the balcony in the evenings and enjoy the view and several bottles of wine (purchased in a local wine cellar). We had one evening meal in the room with the kids and this was excellent (again with wine purchased off site). The indoor pool is very good and connects to the outside pool. We were able to swim between them. There is another pool which has a sandy bottom but this was not heated and was too cold for me to swim in. There is a small bar at the pool to order drinks.
The resturant was quite modern as was the food. Breakfast was good but get there on time as we found staff clearing up early, this may be due to the time of the year we were there. The bar is also a pleasant area to spend some time and there are two areas in the reception area to have snacks, one is sushi style while the other is traditional.
There is a spa area and a hairdresser in the hotel. A small shop is available on the main floor but I found it poorly stocked. (I own several grocery stores and wine lodges so I may be bised)
The hotel is located a 20 minute walk from Casino square, but buses stop outside the hotel to take you to other parts, buses folow set routes, get a local map which indicates the routes, they are colour coded.
At all times the staff were pleasant and helpful. I would guess that as the hotel becomes more popular and in the better season and as the hotel matures it will become a great hotel. I would have no hesitation in recommending the hotel and will return again during summer season for a short break.
As we all know Monaco is expensive and this hotel is no different.
" An absolute Gem"
Just back from a 2 night stay at the Monte Carlo Bay and it was simply fantastic. This is more like a five star with room facilities including bath robes and slippers etc. The surroundings are really luxurious, the food was great and the pool / sun lounge area is just superb. Friendly staff and excellent service make this, one I will certainly return to again. This is not a cheap option but then again it is in prime location in Monte Carlo, so wouldn't expect anything else....Enjoy!
Stunning Hotel - prices to match!
Visited this hotel the night afetr it officially opened (7th October 05)
The location and facilities are absolutely top drawer. Pool even has real sand base so it's like a lagoon.
Quality of build is stunning - no expense spared on building this one.
During our visit - I have to say the staff were quite brilliant - very helpful and friendly - always trying to help, although this was obviously partly because of openning nerves.
The food was absolutely brilliant. Again, this was the first 'live' night of operation, so they were trying very hard to get it right.
Taxi to the main areas was very slow for us too, took about 30 mins to pick us up. You can get to Nice in less time than that something they really need to work on.
To conclude - brand new, no expense spared new build hotel - superb surroundings but high prices.
We spent two nights in this hotel in february 2006. We were very disappointed by this hotel.
The first room we obtained (double room) was not in conformity with those i reserved (prestige room). After waiting 20 minutes in the room, we finally obtained the room we reserved.
After that, when entering the room, we discovered two lamps broken in the bathroom (which is quite surprising in a new hotel). I warned immediately the reception desk (and at three times after that), but the lamps were still not repaired when we leaved the hotel.
Fianlly the room was not very clean.
The impression is very mitigated, because the decoration is very luxury (very nice pool), but the rooms and the service should be improved.
In conclusion, i will not return to this hotel.
Staff need to be better trained in the finer arts of hospitality
I agree totally with the comments made by the previous poster.
We spent 4 night here over New Year. The hotel itself is beautiful and the pool area is quite stunning.
Our room was also very nice and offered a wonderful view.
However having just returned from 10 days in Dubai the service in the hotel was totally out of order.
A long queue at reception and very slow although the staff were pleasant.
On day one I phoned room service for breakfast and after a long grilling as to wither it was included or not the small very badly presented tray arrived with one of the most expensive but also one of the most disgusting breakfasts I've seen in a long time. Fruit juice, tea and 2 small dry pasties------25 euros each!!!The Columbus charges less and presents a breakfast which would put this one to shame.
On Jan 1st we were in the small bar just infront of reception, I took a photo of my partner and the young barman came over and said that photos were not allowed!!!
Hey, why not? Management ruling he said!!!
No way, I took loads of pics in the Burj al Arab in Dubai and no problem so would continue to do so here.
On asking other staff members about this rule, noone was able to confirm it and thought it totally out of order as we did too.
What made it worse was that the barman and his colleague then made fun of us for taking pics., laughing and commenting in French which my partner is reasonably fluent in and so caught what was going on.
On our last day we waited 30 minutes for our luggage to be brought down and we could see that although the staff on the luggage and car valet service, were very pleasant, they were totally unprepared and disorganized to say the least.
So all in all a lovely looking hotel but with a staff problem which needs fixing. A soft opening is one thing but 3 months down the line this is not acceptable especially at the rates they are charging over the festive period.
Be Prepared to Have Complaints
I should begin by saying that the Monte-Carlo Bay Resort is beautiful. If you are looking for old world, ornate or traditional, I would recommend that you avoid this hotel. However, if you enjoy stylish, hip, modern hotels (e.g. W Hotels, Tablet Hotels) then this is for you.
Recently opened, the hotel is experiencing a lot, and I do mean a lot of problems, both major and well as minor. We experienced numerous room changes, problems with bags, and too many mis-ques, that if we were not so exhausted, we would have been amused. It could be the fact that the hotel is brand spanking new (insider's call it a "soft opening") which definitely has its advantages, but the service was certainly suffering.
In talking with the staff (both in English, as well in French), the staff is overwhelmed with no end in site. Training may be the issue, but we were told that management is keeping a tight rein on expenses and it certainly is not in the decor or amenities: it is in the staff. I would like to add that once we did point out a flaw, the staff was gracious and eager to rectify the problem.
The spa is gorgeous, but, get this, not included in their spa packages. You have to go off site, to the LeThermes Marins de Monte-Carlo. Quite an inconvenience and should have been mentioned before booking it.
That said, it's Monte-Carlo and the setting, grounds, and overall decor are very nice.
I would recommend that if you can secure a good rate and are prepared to complain, repeatedly, to have your needs met, then you should give it a shot. If you are looking for a hassle-free, totally relaxing holiday, you may want to plan on staying elsewhere.
Best of Luck, -mp
Fantastic; One of its kind; Highly Recommended!!!
Wow, this hotel is fantastic and wonderful. Room was great with a balcony overlooking the sea. Big plasma TV, comfortable bed, beautiful decor! The bathroom was nice as well, but if using the shower, there's a bit of flooding - which you will need to put a towel there first. Had dinner at Blue Bay restaurant; service was impeccable, with good recommendations. It's a short distance from the main shopping and eatery area, but in the daytime, the hotel provides regular shuttle services, and public bus is also convenient. Pool and garden is awesome. Great design. Highly recommended to all. Was a bit disappointed that the spa was not open yet but I was there in the opening month......
Monaco: Monte Carlo Bay Hotel & Resort: An Excellent Hotel
The Monte Carlo Bay Hotel and Resort is gorgeous. We upgraded to a room with a fantastic ocean view. Our room was spacious and quiet. My wife said she was never going to leave the room. It had a large comfortable balcony. The room included a 42-inch plasma TV which doubled as a computer screen however the internet charge was €24 for 24 hours. The shower seemed to have a design problem which causes the bathroom to flood. I learned to set up a dam with towels before entering the shower. The sliding door to the balcony is unique in that it first comes a couple of inches into the room and then slides open. We had a nice dinner at the hotel's elegant Bay Blue restaurant.
You can walk or take a cab about a mile into the Monte Carlo casino area. One time we had to wait over a half hour for a cab to take us downtown. During the day there is a free hotel shuttle to the casino. We highly recommend this hotel.
Spectacular new hotel for the Riviera!
Was fortunate enough to be in Monaco for business just as the new Monte Carlo Bay Hotel and Resort was opening its doors. The first hotel built by the incredible Societe des Bains de Mer in more than 75 years, this is a completely different experience from their famous Hotel de Paris (5 stars) or Hotel Hermitage (4 stars). MC Bay is a four star hotel laid out like many luxurious resorts we are used to in the United States, lush garden walkways, enormous sand bottomed lagoon, inside/outside swimming pool, jacuzzis everywhere, and a spa with services to die for. The usual high-end fitness centre is there, along with stunningly designed conference rooms with all the bells and whistles any corporate meeting needs. This is the only hotel of its kind along the Riviera, Italian or French, and its just plain beautiful.
The staff is excellent and attentive and the rooms offer views of the Mediterranean that take your breath away. The bed was to my taste and I haven't slept better in a hotel bed anywhere. My colleague and I thought we were going to be coming in a few days after opening but in fact, we turned out to be the first guests. There were of course a few hitches, but never was anything unbearable. In fact, the staff and hotel direction took every opportunity to ask us what we needed and what we thought about their new baby.
The MC Bay Hotel and Resort is magnificent and you should try it...especially in that they have an incredible room rate now through March 06. Take advantage of the hospitality, the beauty, the pampering, and the excellent food, wine, and service. The hotel is already getting great word of mouth, and it will be hard to get a room before too long.
TripAdvisor Reviews Monte-Carlo Bay Hotel & Resort
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