MontBleu Resort Casino & Spa
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TravelPod Member ReviewsMontBleu Resort Casino & Spa Stateline
Casino hotel, smelt of smoke all areas but very nice, large rooms, plenty of eating areas and not bad for the night.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews MontBleu Resort Casino & Spa Stateline
Could have been great with a little work.
We stayed for 5 nights in late July. The hotel is still pretty nice, but is definitely starting to show its' age a little. First the positives: The price ($89/night... was far cheaper than any of the other Casinos in the area for the time we were there), the room was very large and had a Jacuzzi tub/shower in it, The Casino has a good variety of games and we didn't notice it to be any more smokey than any other casino we'd been in, the pool area is very nice, it's within easy walking distance to lots of attractions, shopping, and food.
Now for the negatives: The room was not cleaned thoroughly (the open areas were well kept, but we found a variety of things under the bed and in other less obvious places (including an old beer bottle, clothing, dental floss, etc.)). The water temperature regularly fluctuated while trying to shower, and the pillows were the worst we've ever had (they would go flat within seconds of using them... and there are no extras provided).
Overall we were pleased with the stay. We had a blast in Tahoe. While I imagine it would probably take a large investment to fix the water temperature issues, the other items could easily be corrected with a little effort. With a little work Caesars could re-establish itself as a 4-diamond hotel. It's still a good place for the price.
Clean Smoke free on the 3rd Floor
We took the Tripadvisor cues and requested a non-smoking room. We loved Caesars. Every single person on their staff was wonderful to us. We had about 1/2 dozen bags and the Bell staff was great about helping us load them into the car. I got the car out about 6 times and the valet took great care of it.
Caesars is surprisingly Kid friendly for a casino. The beautiful pool was a favorite by my daughter. If you much of a gambler..you can stay there and bypass the casino by walking around it to get to the Hotel.
The food was nice. They have a big ski info desk if you are a skier. The staff there was friendly.
I loved it!!
Nice hotel for the price
Stayed here in Dec'03 on a midweek pkg deal ($79/nt + 2 b'fast buffets + 2-1 spa passes) and found the hotel to be much better than expected.
It's well maintained given it's age, and the room was clean, fairly spacious, with a nice shower and large round tub (big enough for 4).
Not opulent decor but tasteful, comfortable and fairly new-looking. One problem as previously described is the $4 bottles of water ... we carefully avoided them but they appeared on our Visa bill later. They were promptly removed with a short phone call but it was still annoying to have to do this and I'm sure some people fail to notice a charge like that. The pool area is nice - a good size with a waterfall effect and a good sized jacuzzi. Didn't use the spa passes - seemed a bit pricy without the discount, tho. Not too many kids in the pool area while we were there, and they are not allowed in the jacuzzi (nice).
The casino looks like every other. Overall, a good experience and would recommend it at the price we paid.
Smoky and Just Average
Well, I have read tons of reviews of different places in different vacation spots on this website, and I know you can find some that read great and some that read awful. I supose it does depend on the traveler sometimes. I'm glad I can now write my own review - I've been looking forward to this!My partner and I went and stayed at Caesar's from Sunday Aug. 17 to Friday Aug. 22. I'm going to tell you now that I'm a very picky traveler, so if you aren't, you probably will think Caesar's is a nice place to stay. If you are picky like me, keep reading.We booked a king, non-smoking room on their website which included a two night special deal. The average room cost per night was about $140 - and this was during the week! When we got there (take the round trip special shuttle for $34 from the airport - you don't need a rental car - there is a trolley that you can ride all day for $3 that will take you anywhere you need to go) the woman at the check-in desk was very rude and not friendly at all. She told us that our room wasn't ready and that technically the room wasn't guaranteed to be ready until 5pm and it was 3pm when we arrived. She was nothing but defensive. We asked if there was another room available and she found us one. Trying to find the elevators was another disturbing event. Caesar's is very confusing at first. If you stay for as long as we did, you get your head around the maze. So we got to our room - and it was very plain and boring and small. Not what I expected at all for the "status" of the hotel! It was probably because we had the "special deal". I think $140 a night is expensive! Anyway, it looked very dated and there was simply nothing special about it at all. Worst of all, it was a smoking room. So we called the desk and asked for something else. The woman said she had a non-smoking room but it only had 2 queen beds. We said fine (because there was no other option but to stay in the current room) and they said a guy would come up with the new key cards. Well we waited for about 15 minutes and no guy. We called back down and were patched through a number of workers and then the guy arrived. We went to our new room on the tenth floor (1021) and the room was WAY better. Even though the bed wasn't a king, this room had a wonderful view of the lake, had nicer furniture and decoration, and a superior bathroom and a jacuzzi in the room. It was a non-smoking room, but it still smelled like smoke. You really can't get away from it. Caesar's is like one big cigarette and cigar, constantly burning. Oddly enough, when we turned on the bathroom fan, the room began smelling like smoke even more. So we kept that off.The first day we were there, the bathroom toilet kept running so we had to get someone to come up and fix it. Twice, he left and came back. It wasn't that big of deal, but you think they could check the rooms often to make sure there aren't any issues. He even said to us that the toilet parts were "way old and antique-y". Great.The bed wasn't very comfortable to sleep in at all, and the cover weighed about fifty tons. Other weird things consisted of no coffee maker in the room (almost every little junky motel includes a coffee maker) and there was no hairdryer, and the towels they supplied were few. I expected those big, fluffy towels - ones you want to take home with you - for a place like Caesar's. But they were like the ones at Motel 6. Very disappointing. Also, they had two bottles of bottled water for you in the bathroom that said something close to "for your enjoyment" but then said they would charge you $4.00 for them if you drank them. Are you kidding me? So i drank tap water the whole time. And not much of it. In addition, every time someone else around us used their shower, there was a loud squealing that came from our bathroom - it woke me up a few times. Also, the shower head is about at 5 feet - and i'm 6'3" - so if you're tall, you're gonna hate it. They have a cable modem line you can use in your hotel room to access the internet, but it's $10 a day.Overall, the biggest impression on me was that most of the employees of the hotel were rude and unhelpful. We got to the activities desk the first day and the guy didn't know anything. All the other times we went there, it was as if the employees were doing us a favor! And a lot of the employees seemed like young kids. The only really nice folks were in the Italian restaurant they had. 'Which had good food too. My partner had to mail something overnight and the hotel didn't offer anything like that. We had to take the trolley to the post office one day. What huge hotel doesn't offer mail services? The folks at the front desk just were not friendly at all. It's like they need a training weekend on how to greet and service guests. Most casino employees were pretty lifeless.We scheduled a wake-up call for the last morning at 7am. We got a call from the desk at 6:55am asking if we were another room. Very strange - what if we hadn't asked for a wake-up call at 7am that morning?The good things about the hotel? We had the breakfast buffet for $10 every morning (and some comped from the special deal we got) and it was pretty good with a lot of variety. There's a subway in the hotel, so if you were hungry that was handy. The casino was very active all the time, if that is your thing. They had some cool live music at night. Drinks were watered down...oops, that's not positive. We could walk to the other hotel/casinos, so it's a good location. Went swimming in their lagoon type pool and jacuzzi, which was nice. There is a cool waterfall. Not too crowded with kids. There is a small gym and spa, with steam room, cool dip, lockers, hot tub, and showers. It's $15 a day to use it all. Not too bad. We had a massage from a masseuse named "Caesar" - ironically - and it was just average. Nothing special. And weird - the towels in the spa were super nice! How come they don't provide those same towels for your rooms, which cost a fortune compared to the spa price, I don't understand. There is a tennis court to play on that's free, and they even had rackets we could use. The maid service was good - our room was always neat and clean. And we checked out using our tv - pretty fast and painless. (We didn't want to go back to the front desk!)Cool things we did - went horsebackriding at Zephyr Cove, was fun, but wear pants! You pretty much just go through some woods. You might want to try another company. Went parasailing at Zephyr, that was a blast! I highly recommend it. It's effortless and breathtaking. Went on the Caesar's cruise, was only $35 a person, which included lunch and drinks. That was probably the best thing we did. It was just right - not too many people, not a huge boat. Dan and the crew (3 guys total) were great. Definitely do this!!!! We also rode jetskis in the lake at Zephyr cove - that was awesome too.Well I have written way too much, but when someone tells me a story, I like to hear all of it, with the tiniest details, and that's how I am, so I hope this helps you. If you are a picky traveler, I wouldn't recommend Caesar's unless none of this bothers you. I just thought that for the money we spent, and their name value, that the hotel would be wonderful. And it wasn't. It was average, I guess. Lake Tahoe is wonderful, though. I definitely recommend going there. Feel free to email me if you have questions.
Lake Tahoe and Caesars Hotel
Just returned form a 10 day vacation which included stops at Lake Tahoe, Yosemite and Reno. Lake Tahoe was beautiful and everything we expected although I would not recommend Caesars. We made our reservation well in advance and requested a non-smoking room. Upon arrival we were advised that the only available room was a smoking room next to the elevator. We were also told that the elevator could be heard but it would not be to bad. When asked if something else was available or would become available we were coldly told nope and maybe. The room was large but when we entered the TV was on and would not shut off and when we went to use the sink every time you turned on the hot water the pipes would make a noise that could be heard in the next room and beyond. I know this to be a fact as the other rooms had the same problem and it was a constant annoyance. Compared to other Caesars this hotel is smaller in size and the casino relatively quiet. We had no luck at all and if you plan on going for the gambling I would suggest Vegas. The Lake Tahoe area is beautiful and I would return but I would look else where for a place to stay. Postives included the gondola ride at Heavenly, the Dixie boat diner cruise, golf at Incline Village and the beautiful scenery. I wished we had time for the river rafting as it looked very relaxing.
Ok hotel and wedding facility
Just got back from a stay at Caesar's Tahoe. We weren't very happy to arrive at almost 4pm and be told that our room would not be ready for 2 more hours. (I'm sure they would have something to say if we wanted to check out 2 hours late!) We sat in the lobby and waited as we had children with us and didn't want to leave them to gamble, and as we sat we overheard them tell many, many others that their rooms were also not yet available. Seems they need a new cleaning staff - the next day it was almost 3pm by the time they got around to cleaning our room.The room itself was nice, the bathroom was large and had a vanity area with a stool, low counter, and makeup mirror. The tub and shower were very large, with a frosted glass wall that looked into the bedroom (the shower curtain pulls around the window for those who are shy!). The pillows were awful, and I could hardly sleep - they were like big bags of feathers that went flat as soon as you put your head on them. Also, the headboard on the bed was completely grossing me out. It was covered in a velvet fabric, and it was obvious a previous guest had - how shall I say - left some DNA stains on the headboard if you get my meaning. No hotel should ever have anything near a bed that can't be thrown in a washer or wiped down with bleach. We attended a wedding in their chapel, and it was very nice and tasteful. There are both indoor and outdoor weddings available, and there were 20 scheduled for the day we were there - we felt extremely rushed in and out! We wanted to swim in the hotel pool, but never did find the time. It's indoor (they have a small outdoor area for tanning), and it had a waterfall that came on every once in awhile. It was probably one of the better hotel pools I've seen, but I wasn't too impressed with the hotel itself.
Nice Room - Lousy Show
We stayed at Caesars Tahoe recently on a $79 rate with 2 show tickets included. The room was very nice, King with Jacuzzi tub-great view (as requested) overlooking Lake Tahoe. As for the show - Passion Extreme - it was awful. Advertised as "70 minutes of music and dance", it was 10 minutes of motorcycle stuntriders, about 30 minutes of song & dance, and 30 minutes of stand up so-called comedy. The comedian couldn't speak without constant profanity, and his main "funny" story was about his experiences having SEX WITH DEER in Wisconsin. This was the most tasteless comedy routine I'd ever heard, and I usually love stand up comedians. Others in the audience seemed equally unhappy, and the showroom was only about 1/4 full, most of them on free tickets. Don't waste your time attending this show.
We went on a package. At $79 a night with show tickets/$10 match play voucher/free drink, it was a very good value. We were on the 6th floor. View was okay...could have been better if we were higher. Harvey's and Horizon are the two high rise hotels right on the lake, although I know nothing of their offering. Service at Caesars was efficient if impersonal. Dealers were very friendly and the show was entertaining.The buffet was reasonably good food at $9.95/person. The spa was excellent and cost $85 for an hour massage.The hotel/casino was lightly traveled during our weekday stay...the smoke was very tolerable except in our bathroom. For some reason, the bathroom consistently had the smoke smell although we were in a non smoking room. Relatively minor issue, though. The room was large and well appointed. Hail Caesar!
If you love smoke...
When booking the reservation, I was told that we would have a room with a view... yes, we had a view, of the trash cans and cars in the parking lot. We were then told that no one had "wonderful views" in Tahoe because there was a law that they couldnt build right on the lake. We later found out that that was incorrect while looking for other hotels to stay at when we come back next year. The staff was not friendly. (especially the front desk). The ventilation was so poor that I got a headache within 20 minutes of being in the hotel. The ONLY good thing I can say about it is the massage therapist at the spa named ANDY was absolutely wonderful. If you go, definately ask for him. My back hadnt felt that good in years. The Casino... well, lets just say that we spent most of our time across the street at Harahs because all of the tables were working there.
Beautiful Hotel - Large Rooms - Romantic
My wife and I stayed on the 17th floor in a Huge Room. Our room had a king size bed and a Jacuzzi tub right next to the bed. The bathroom had his/her sinks and large vanity with seat, and a glass shower.The views were spectacular, but I thought the hotel was right next to the Lake, but instead it was across the street.The casino was active and busy and had everything you would want.
TripAdvisor Reviews MontBleu Resort Casino & Spa Stateline
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