Monkbar York

Planning a well deserved night away from the kids we decided to spend it in York .......only to discover you can only book a hotel in York if you have the time and money to stay for 2 nights! Tourist Information kindly came to our rescue and found us this hotel less than 24 hours before we wanted to be there. Instant panic as to what was wrong with the hotel that they had a room free when the rest of York was as full as Hong Kong on Chinese hand over night! Assume it must have been a last minute cancellation as the hotel was lovely - definitely one of the nicest Best Western Hotels I've stayed at. It's in a great location 2 mins walk from the centre of York and as a vegetarian who generally gets a raw deal at breakfast the scambled eggs were the best ever! Also took the advice to follow the ghost trail........very busy with witches and ghouls but then it was Halloween............was hilarious - a very entertaining hour or so. All in all had a fantastic night away!

I booked this hotel via the internet for a weekend away just before Christmas 2003. When we arrived the Reception staff could not locate our booking and, after the best part of half an hour, the Manageress appeared and told us that they had taken a large conference booking for that weekend and had, at the last minute, transferred our booking to another hotel. The hotel in question was some miles out of the City Centre and, as we had come by train, was completely unacceptible. What's more, it was substantially cheaper than the Monkbar but no refund of our upfront payment was offered! After some discussion, the manageress agreed to find us something within the City. It took almost an hour to find something and, having booked us into the Moathouse, she offered to order a taxi and said the hotel would meet the cost. En route to the Moathouse, the taxi driver informed me that the Hotel frequently overbooked and was constantly asking them to transfer guests to other hotels, including a couple on honeymoon the previous weekend. To add insult to injury, the taxi bill was not on account and so we had to pay for the inconvenience of the move. The hotel have since failed to reimburse me. I have no idea what this Hotel is like to stay in and have no intention of ever trying to find out! Save yourself some time, hassle and money and book the Moathouse!

I thoroughly enjoyed my stay in York for a conference. Just the best hotel breakfast ever - scrambled eggs to die for! Everyone very pleasant and helpful - nothing too much trouble. No wonder they are the Conference Venue of the Year - they deserve this award. Special thanks to the conference team.

I found my visit to The Monkbar Hotel at Christmas to be most enjoyable and memorable with the warmth and spirit of the Christmas festive season alive and glowing in the friendliness of the staff and management. I particularly liked the "welcome bar" in the foyer and felt quite at home in the country comfort of a busy and vibrant hotel.

I would visit the Monkbar again when I am in York and would recommend it to any friends travelling to that part of the country.

The hotel has obviously been extended on numerous occasions. This has resulted in problems with noise. We stayed in room 62 on the first night. We asked to be moved the next day after the noise from an industrial extrator fan for the kitchen woke us very early. They moved us to room 47 where indian / bangra music kept us awake until 12.30. When we inspected the next day, it was obvious that the room was part of another building extension above an Indian restaurant in an adjoining street. Other guest noise was present in both rooms with people obviously using the toliet etc.

Large double room with very large bath big enough for 2. Breakfast had choices ranging from continental through to full English buffet. Chose to eat in hotel one night and food was excellent Service both morning and evening very good. Had a problem with the room not being made up 2nd day and no heating but the was soon rectified and a personal apology from duty manager Just around the corner from the Minster and the Shambles. Try the evening ghost walk you will love it!

What a find at the heart of York! Fantastic location, lovely friendly staff and we felt very welcome indeed. The bedrooms are spacious and comfortable, the food is great and there's free parking!

Totally unhelpful and un-cooperative staff. No pleasantries. Breakfast was a farce,go early because most things were not restocked/refilled.

No-one asked if we had a pleasant stay,infact we didn't even receive a goodbye. No air conditioning,so in the summer months prepare to leave windows open al night and listen to the traffc going by. The only one good thing about this hotel was it's location,otherwise it is very over-priced and unfriendly. This hotel gives a really bad impression of York as it's a beautiful place to visit.

The Monkbar Hotel was wonderful! The staff (aside from one young lady who may have been too young to know any better) was eager to please. I asked for a fan and it was promptly brought and even set up in the room. The rooms are large, some have windows over the street but I had no problem sleeping, especially with the duvet! The location is great, almost everything in York is walking distance and even though this hotel is just outside the walls, it is 100 feet from cute pubs, tearooms, and shops. I would definitely return and recommend.

Friendly and polite staff, rooms comfortable and spotlessly clean. Hotel is easy to find, has free carparking and is situated next to the City walls, the Minster, a number of good "ye olde" pubs and resturants. I highly recommend this hotel, I had a fantastic weekend there and was made very welcome. Thank you Monkbar Hotel.