Moevenpick Hotel & Casino Geneva

Address: 20, Route de Pre-Bois, Geneva, Geneva, 1215, Switzerland | 5 star hotel
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    Historical Traveler Reviews Moevenpick Hotel & Casino Geneva

    Good Service


    I stayed at this hotel for 2 nights and was very impressed. I did not pay too much and was expecting more of a 4 star experience, but the staff and overall quality of the hotel easily exceeded my expectations. If you are looking for a top 5 star hotel with amazing amenities, this may not live up to it - but it still was quite good. The airport shuttle was very convenient and frequent (every 20 minutes). Not only was it useful for your flights in and out of town, but the shuttle also dropped you by the mass transit hub for trips into the city. The hotel gives you a free all day bus ticket as well, so that traveling downtown was a convenient, free short trip (instead of a lot of money for a taxi in an expensive city). Overall, the employees provided great customer service and , judging by previous comments, have made great strides in that area. Also, there were 4 computers close to the check in area that had free internet which was a nice touch. The restaurants were nice and pricey, but most of Geneva was equally expensive. Rooms were solid, but not spectacular. Clean, but not especially interesting.

    Good for airport


    Stayed a night before flying out of Geneva airport early the following morning. Hotel was high class, clean although the rooms have dated decour/layout. That said they are spotlessly clean and no visible signs of wear and tear. Regular shuttle bus to the airport every 20minutes as its a bit far from the airport to walk with luggage. Considering the location (by the airport and busy roads) the room was fairly quiet with only background noise audible from outside.

    Value for money a/port hotel


    We booked directly with the hotel on a good offer and paid a small additional charge for an upgrade to an executive room. This is well worth doing. For 14CHF per night we got use of the executive lounge (tea, coffee, alcoholic beverages in the evening, free internet) plus breakfast which we had in the main restaurant.

    The room itself was of a good quality. Carpet, wooden floor in the lounge area. Dressing gown, slippers, mini bar etc.

    Expected room to have tea/coffee making facilities but not too much hassle with the lounge on the next floor up. Also disappointing that the room didn't have a seperate shower.

    The Japenese restaurant has good quality food. Bit expensive for the small amount we had. Breakfast is also a good standard in a relaxed atmosphere.

    Airport shuttle to/from airport is free. Bus takes you to city centre/lake from Carrefour, a few mins walk from Movenpick. Bus takes about 15 mins, cost 3CHF.

    The only disppointment we really had was on check out when we were charged for the breakfast which was offered to us complimentary on checkin. Our booking information did say that it was included if upgrade was awarded but the staff attitude was argumentative.

    Good hotel on the whole.

    Friendly and functional


    There is nothing charming about the hotel or its neighborhood, but my experience was very satisfactory during a week-long business trip.

    The management was visible, making sure the front desk was well-run. The staff, even at breakfast, was helpful and bilingual. The free fitness center was huge; breakfast was ample and the rooms were clean and attractive. I'm not much of a gambler, but I even wandered into the casino and found the atmosphere friendly.

    The location near the airport is convenient; the shuttle was relaible. With a little effort, we even found a couple of good, reasonably-priced restaurants in walking distance. One warning: wireless internet connection for a laptop is costly and less than 100% reliable.

    Adequate for the Airport Only


    Chose the Movenpick only because of a trade fair which meant nearly everything else was full.

    The hotel shuttle bus picked was waiting at the airport and within 10 mins I had checked in.

    The rooms are fairly large but furnished blandly and in quite a dated style.

    Fully stocked mini bar (bottle water CHF 6.50).

    Very poor plastic shower in the bathroom.

    Decided to have a snack at the barand got a overcooked overpriced hamburger (CHF 25).

    Slept reasonably well .

    Breakfast was standard buffet fare . Checkout was very busy but only had to wait 5 mins.

    All in all this hotel is good if you havve to be at the airport. I cant think of any other reason why you would want to stay there.

    I have seen some debate about whether it deserves its 5 star rating. It does not.

    Great Overnight Stop


    A great choice if you are in Geneva for a night or two and want to stay close to the airport. There are some excellent rates to be had online and the hotel deserves its 5 star rating. The rooms are of a good size and adequately furnished. The bathrooms are well equipped and clean. Food is a little overpriced but of excellent quality and the staff are attentive and helpful. Also very convenient for Palexpo.

    A mixed experience


    We arrived at a busy time - 5.30, and the lobby was full of conference attendees trying to get rooms -some in dispute as their booked rooms had been altered. The check-in staff were unable to cope, and there was a wait of at least 30 minutes to check in. The check-in staff appeared to be poorly trained and unorganised - they were continually checking with each other on how to use the computer system and were unable to find key cards and hotel stationery.

    Once through check-in, the rooms are excellent - with more design than the average airport hotel - a good working area as well, and spotlessly clean.

    The hotel has a fitness club, which is difficult to find - it is in a basement of the hotel with a separate entrance. It is a cavern of a place and is used as a club for what appears to be a good part of geneva's population. In the evening there are queues for many of the machines, and there are a lot of them. There is no pool but it does have separate saunas and steam rooms for men and women.

    The restaurants looked poorly attended and many guests walk down to the local shopping centre (cross the railway then turn left at the road junction- about 300 m) where there is a good quality self service( but cooked to order) restaurant serving a huge range of salads, pasta and steaks. Not a place for an exciting evening out , but good if you are staying for an early flight.

    Returning to the check-in desk later to ask a question, there was again a long wait,not helped as three of the staff were all helping the same person- again leaving a long queue of fairly disgruntled guests still waiting to checkin.

    The airport transfer bus worked fine for me - the mini-coach departed on time at 05.45. It holds only about 10 people so you need to take care at busy times.

    I rate the hotel 1 out of 5 for service, and 4 out of 5 for room quality. If you can cope with the frustration of checkin and lack of interest in you, then it is not a bad place to stay.

    Not a 5 star


    This was an expensive night's sleep, booked through Expedia. It is not worth a 5 star rating, it is 4 star and no more. It has no atmosphere but that is expected for an airport hotel. The check in is functional, not personal. The lobby is terrible and we arrived late and the coffee shop was very inefficient and could hardly serve us a sandwich. We had to negotiate a small meal and a table. Not very good for a so called 5 star hotel. The room was clean but nothing special. Furthermore, perhaps because of the location and the casino, there were some very seedy looking people around the lobby late at night when we arrived. For the price, I would not recommend it.

    Poor Service


    Shuttle was always late, requested non-smoking but was given smoking, breakfast buffet quality not worth the price, etc... The weak US dollar combined with the poor service of this hotel made my trip a very mediocre experience...

    Fantastic Hotel in Geneva


    The Moevenpick Hotel Geneva is at the airport, outside the city centre but still quite convenient. Our room was very large and well equipped, and very comfortable. we had a connecting room for the children, which was great. the beds were very comfortable too. The Breakfast Buffet was one of the best we have seen. Although we didn't use the other restaurants, Moevenpick has a very good reputation for food - and of course there is the casino attached to the hotel for additional entertainment.

    TripAdvisor Reviews Moevenpick Hotel & Casino Geneva

    4.00 of 5 stars Excellent

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