Moevenpick Hotel & Casino Geneva
How has this hotel rated in the past?
- Airport Transportation
- Adjoining Rooms
- Shuttle bus service
- Room service
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Historical Traveler Reviews Moevenpick Hotel & Casino Geneva
I stayed at this hotel for 2 nights and was very impressed. I did not pay too much and was expecting more of a 4 star experience, but the staff and overall quality of the hotel easily exceeded my expectations. If you are looking for a top 5 star hotel with amazing amenities, this may not live up to it - but it still was quite good. The airport shuttle was very convenient and frequent (every 20 minutes). Not only was it useful for your flights in and out of town, but the shuttle also dropped you by the mass transit hub for trips into the city. The hotel gives you a free all day bus ticket as well, so that traveling downtown was a convenient, free short trip (instead of a lot of money for a taxi in an expensive city). Overall, the employees provided great customer service and , judging by previous comments, have made great strides in that area. Also, there were 4 computers close to the check in area that had free internet which was a nice touch. The restaurants were nice and pricey, but most of Geneva was equally expensive. Rooms were solid, but not spectacular. Clean, but not especially interesting.
Good for airport
Stayed a night before flying out of Geneva airport early the following morning. Hotel was high class, clean although the rooms have dated decour/layout. That said they are spotlessly clean and no visible signs of wear and tear. Regular shuttle bus to the airport every 20minutes as its a bit far from the airport to walk with luggage. Considering the location (by the airport and busy roads) the room was fairly quiet with only background noise audible from outside.
Value for money a/port hotel
We booked directly with the hotel on a good offer and paid a small additional charge for an upgrade to an executive room. This is well worth doing. For 14CHF per night we got use of the executive lounge (tea, coffee, alcoholic beverages in the evening, free internet) plus breakfast which we had in the main restaurant.
The room itself was of a good quality. Carpet, wooden floor in the lounge area. Dressing gown, slippers, mini bar etc.
Expected room to have tea/coffee making facilities but not too much hassle with the lounge on the next floor up. Also disappointing that the room didn't have a seperate shower.
The Japenese restaurant has good quality food. Bit expensive for the small amount we had. Breakfast is also a good standard in a relaxed atmosphere.
Airport shuttle to/from airport is free. Bus takes you to city centre/lake from Carrefour, a few mins walk from Movenpick. Bus takes about 15 mins, cost 3CHF.
The only disppointment we really had was on check out when we were charged for the breakfast which was offered to us complimentary on checkin. Our booking information did say that it was included if upgrade was awarded but the staff attitude was argumentative.
Good hotel on the whole.
Friendly and functional
There is nothing charming about the hotel or its neighborhood, but my experience was very satisfactory during a week-long business trip.
The management was visible, making sure the front desk was well-run. The staff, even at breakfast, was helpful and bilingual. The free fitness center was huge; breakfast was ample and the rooms were clean and attractive. I'm not much of a gambler, but I even wandered into the casino and found the atmosphere friendly.
The location near the airport is convenient; the shuttle was relaible. With a little effort, we even found a couple of good, reasonably-priced restaurants in walking distance. One warning: wireless internet connection for a laptop is costly and less than 100% reliable.
Adequate for the Airport Only
Chose the Movenpick only because of a trade fair which meant nearly everything else was full.
The hotel shuttle bus picked was waiting at the airport and within 10 mins I had checked in.
The rooms are fairly large but furnished blandly and in quite a dated style.
Fully stocked mini bar (bottle water CHF 6.50).
Very poor plastic shower in the bathroom.
Decided to have a snack at the barand got a overcooked overpriced hamburger (CHF 25).
Slept reasonably well .
Breakfast was standard buffet fare . Checkout was very busy but only had to wait 5 mins.
All in all this hotel is good if you havve to be at the airport. I cant think of any other reason why you would want to stay there.
I have seen some debate about whether it deserves its 5 star rating. It does not.
Great Overnight Stop
A great choice if you are in Geneva for a night or two and want to stay close to the airport. There are some excellent rates to be had online and the hotel deserves its 5 star rating. The rooms are of a good size and adequately furnished. The bathrooms are well equipped and clean. Food is a little overpriced but of excellent quality and the staff are attentive and helpful. Also very convenient for Palexpo.
A mixed experience
We arrived at a busy time - 5.30, and the lobby was full of conference attendees trying to get rooms -some in dispute as their booked rooms had been altered. The check-in staff were unable to cope, and there was a wait of at least 30 minutes to check in. The check-in staff appeared to be poorly trained and unorganised - they were continually checking with each other on how to use the computer system and were unable to find key cards and hotel stationery.
Once through check-in, the rooms are excellent - with more design than the average airport hotel - a good working area as well, and spotlessly clean.
The hotel has a fitness club, which is difficult to find - it is in a basement of the hotel with a separate entrance. It is a cavern of a place and is used as a club for what appears to be a good part of geneva's population. In the evening there are queues for many of the machines, and there are a lot of them. There is no pool but it does have separate saunas and steam rooms for men and women.
The restaurants looked poorly attended and many guests walk down to the local shopping centre (cross the railway then turn left at the road junction- about 300 m) where there is a good quality self service( but cooked to order) restaurant serving a huge range of salads, pasta and steaks. Not a place for an exciting evening out , but good if you are staying for an early flight.
Returning to the check-in desk later to ask a question, there was again a long wait,not helped as three of the staff were all helping the same person- again leaving a long queue of fairly disgruntled guests still waiting to checkin.
The airport transfer bus worked fine for me - the mini-coach departed on time at 05.45. It holds only about 10 people so you need to take care at busy times.
I rate the hotel 1 out of 5 for service, and 4 out of 5 for room quality. If you can cope with the frustration of checkin and lack of interest in you, then it is not a bad place to stay.
Not a 5 star
This was an expensive night's sleep, booked through Expedia. It is not worth a 5 star rating, it is 4 star and no more. It has no atmosphere but that is expected for an airport hotel. The check in is functional, not personal. The lobby is terrible and we arrived late and the coffee shop was very inefficient and could hardly serve us a sandwich. We had to negotiate a small meal and a table. Not very good for a so called 5 star hotel. The room was clean but nothing special. Furthermore, perhaps because of the location and the casino, there were some very seedy looking people around the lobby late at night when we arrived. For the price, I would not recommend it.
Shuttle was always late, requested non-smoking but was given smoking, breakfast buffet quality not worth the price, etc... The weak US dollar combined with the poor service of this hotel made my trip a very mediocre experience...
Fantastic Hotel in Geneva
The Moevenpick Hotel Geneva is at the airport, outside the city centre but still quite convenient. Our room was very large and well equipped, and very comfortable. we had a connecting room for the children, which was great. the beds were very comfortable too. The Breakfast Buffet was one of the best we have seen. Although we didn't use the other restaurants, Moevenpick has a very good reputation for food - and of course there is the casino attached to the hotel for additional entertainment.
TripAdvisor Reviews Moevenpick Hotel & Casino Geneva
Travel Blogs from Geneva
... After a celebratory drink we made our way back to the bus stop and managed to buy some tickets this time. The younger generation slept the whole journey , anyone would have thought they had done a triathlon. We stocked up at the supermarket with BBQ food and more beer, before returning back to base camp. As usual Duncan was in charge of an excellent BBQ and I wrongly thought we had bought too much food and drink. Evening games ended a very successful day ...
... We packed the bikes, packed our gear, and headed to bed for an early night, as we are leaving the hotel for our flight to Bastia, at 4.30 am. Friday We got up at 4.00 am, and the hotel shuttle took us and our bike boxes the 5 min drive to the airport. Our flight to Bastia was uneventful, just 55 mins, and we collected our luggage and bike boxes, and conveniently the bus into town had storage holds underneath, and we were able to put the bike boxes there for the 22 km trip ...
... we would take them back to the campsite by car as it is uphill from the city and navigating through the Geneva streets could be tricky, so it was a case of dismantling the tandem in the underground car park and putting it on the roof rack this was all very complicated and technical. I was panicking because I paid for the car park which was mega bucks and If you don't go out within a certain time it might not accept ...
... s location in the mall so I thought I would see what this location had since it was closer and probably bigger. It's interesting to see what they have there and what it costs BBQ sauces where the main grocery store we go to only has one Kraft brand option. It was good to check out. Definitely closer to go there than in the mall and larger. I'm sure we will be frequently this place often after we get back from Canada.
... 30 like Riley. She expressed how she finds it frustrating. She asked how do you do anything? I laughed and said well I just try to do everything in the morning, or as much as I can. She said she napped for about the same as Riley. She expressed how she found it a bit frustrating because she couldn't do anything she was stuck at home. I laughed and was a bit surprised by this reaction because I love these times. It gives me a break and allows me to do stuff. I said I love it. I eat in ...