Moevenpick Hotel Amsterdam City Center
How has this hotel rated in the past?
- Shuttle bus service
- Room service
- Free High-Speed Internet
- Business Services
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TravelPod Member ReviewsMoevenpick Hotel Amsterdam City Center
Hotel was nice and clean. Nice buffet breakfast. It was a little walk to city center.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Moevenpick Hotel Amsterdam City Center
Still has teething problems
We stayed at the Movenpick from 6-8th Oct 2006.
We had a top floor room with great view. The room was comfortable and very tidy but there were a few problems and although not life changing are the type of thing that will hold this hotel back if not addressed.
Our room didn't have beaker/glasses/tumblers for the bathroom and after 3 phone calls to the reception and 3 different staff members bringing us another 6 coffee cups, 4 spoons, a jug of milk and a pair of slippers!! Someone finally brought us 2 tumblers.
There has already been a mishap at the hotel when the dining room ceiling colapsed full of water while serving their quite expensive breakfast. The consequence of this was that effectively the building fell into an emergency mode. Fire doors all closed up and lifts went to the ground floor. (good to know it all works) however, it was only when trying to use the lift each of the 4 LED floor signs had, in rather small print, in Dutch (after all it is Holland) FIRE. I do actually dread to think what may have happened had it been a fire because there were no alarms and everything had closed down as if it were a fire situation.
There could be better signage from the hotel to at least set pedestrians off in the right direction for the city centre. The person that I asked suggested it would be best to walk to the Centraal Station and then to Dam Square when, in fact, there is a more direct and much more scenic route that takes less than half the time.
All being said this is a new hotel and there are bound to be some teething problems but it is very comfortable and has very friendly staff that do try their best and genuinely seem to want you to enjoy your stay.
The Movenpick Hotel is situated approx 12 minutes walk from Central Station beside the ferryport terminal and docklands region of Amsterdam. It is modern and clean, featuring rooms with large beds, good views, large walk-in shower and a fantastic range of pay-per-view movies that you can enjoy for 15 euros each at any time.
The hotel opened in August or September 2006 and at the time of our stay (Oct) was still undergoing improvements to the outside front area. Location-wise, although only a 12 minute walk or a 5 minute tram ride to Amsterdam Central Station, you are situated in the "docklands" area of Amsterdam which is not as pretty and does not contain the amenities and attractions of central Amsterdam. You'll need to wait on Tram 26, or take a couple of other trams, to get to Dam Square and the other main attractions.
That said, if amenities inside your hotel are more important to you than being right where it's all happening, then this hotel is a great choice. Nice to chill out on your big bed, watching your choice of movie at your choice of time if, like us, you over-exerted yourself on the treats that Amsterdam has to offer on the previous night! And the views from the rooms of this 20-storey hotel look right over the docks. Worth every penny.
Not a bad choice..
We booked into the Moevenpick for 1 night at the end of a tour of Europe. Paid 150EUR directly via the hotel's website which was competitive.
The Hotel, having only recently opened, still had an unfinished feel about it, although our room was first class. Large comfy bed with a great view of the harbour. Was worth every cent.
Disappointing to note, however, that breakfast is not included in the rack rate and that at 21EUR each extra - it probably really isn't worth it.
Also, more relevant for us, was that parking was also not included in the price and came in at 25EUR per vehicle.
In summary - a great hotel, but if you're on a budget - watch for the extra's that add up!
It's a brand new hotel...opened in only September 2006. Really nice looking hotel, clean and modern...it was 255Euros a night..One would expect decent services from the hotel...
But sad to share...their services ain't that great (unfortunately)...and of course, my real bad experience(s), starting from check-in.
1. Checked me into the wrong room and still insisting that my dates are wrong
2. Hotel staff walked into my shower when I was having a bath!
3. Housekeeper started vacuuming my room only in the evening at 4.30pm when I got back from my conference
5. Cleaning detergent was left behind by housekeeping, on the sink. So, I put it on the top shelf, thinking the cleaner will remember the next day
6. No, the housekeeping forgot totally about the detergent!
7. Cups and spoons used were not replaced by new ones
8. Bed was not made properly
9. Instead of replacing a brand new tissue box (when it's empty), tissue's STUFFED into the box
10. Bin in the bathroom was not cleared
Last thing to share. When I got back home, from Amsterdam, I realised that my external hard disk was missing. I called the hotel to check if I've left my external hard disk in the hotel room, they never responded to my call, until my third call to Amsterdam (from home). And a week later, a hotel staff called to inform me that "They never found my WALLET!" The thing is, I didn't lose a wallet, but a computer storage!
First guests at the hotel
We were the first guest to stay at hotel Movenpick in Amsterdam. The hotel opened the 1 st of September, one week later than their plans.
This day everything was chaos, but I guess thats kind of normal the opening-day....I mean with check in times and so on.
When we checked in we got up to our nice room, clean of course since we were the first guests =) Nice big bed for two people and then an extra sofabed. We were a total of three people in the room. Luxurious bathroom with bathtub, a lot of space and big mirrors/hairdryer.
The breakfast was probably the best I ever had. I really liked my big coffe, you can order anything you want to the table, like espresso and so on.
I would recommend this hotel. Its really nice.
Nice new hotel
We stayed in the Moevenpick Amsterdam from the 16-19 september 06. This hotel opened on the 31st of August 06, so it was brand new. It's about 15 min walking from the central station, so not very far away. The room and the barthroom were really nice and new. Everything was clean and spacy. We had a really nice view of the port and the city of Amsterdam. We didn't take the breakfast since it was 20 EUR per personn and per day, which is kind of expensive. And you have lots of cafe for breakfast close to the central station. We had a nice stay, the only little problem was the service. Usually I don't mind if something goes wrong, but that time, for a 4 stars hotel and more than 250 EUR per night, you expect something different than from a 3 stars hotel ! First, they locked us outside of our room because they couldn't go through with our credit card. But when we got to the reception, it was not a problem with the credit card but a problem with the woman who didn't know how to do with a credit card ! I thought it was kind of roud to lock us outside !! And then on the website, they wrote that they had a normal sauna, a bio sauna and a solarium. The solarium wasn't there, it wasn't finished yet ! We went to the sauna but the shower in the dressing room was already out of order, so you couldn't take a shower after the sauna. And when we wanted to go to the relaxing room, there was still a painter in there doing something on the wall. So when you go inside and it smells like paint, it's not very nice ! But besides that, the hotel, rooms are very comfy and nice. I guess they have to pratice a little bit more with the service and everything and then it would be a perfect hotel. I'm not sure if I'd go back to that hotel if I return in Amsterdam.
Awesome - Clean, Modern, and Convenient
What a great new addition to the AMS hotel scene. Very nice new and modern hotel. Was greeted with refreshing tropical punch drink at check-in - a nice touch! The rooms are generously sized with luxurious modern bathroom with a walk-in shower. Room has safe, mini fridge, desk, sleeper sofa and FREE WI-FI. Another nice touch is the complementary mineral water every day. The only disappointment was the buffet breakfast. It's billed at being above and beyond a standard European breakfast. It was just OK, but a bit steep at 21.00 Euros. The staff are very professional and helpful.
5-star it is definitely Not!
I had a special rate of 135 euros so for this price, the hotel was definitely worth it. But for the published rate of 225 euros...I dont think I would choose to stay here. At any rate this is definitely NOT a 5 star hotel.
It is brand new; only 2 weeks old when I stayed here. There's both good and bad that comes with a new hotel. The good: everything looks and feels clean because it is new. I must admit I did enjoy the feeling of new furniture, bedding etc. The bad: the immediate surroundings of the hotel are still under construction. This means that depending on where your room is situated, you will hear construction noise. There is also the inconvenience of having to walk around the work site when coming and going from the hotel on foot.
The standard double room was very small, but efficiently designed. The down comforter and cotton duvet were nice, especially because they are new. No extras that you might expect of a 5 star though...no bathrobe or slippers, for example. The hotel services directory folder was empty! Someone forgot to fill the pages.
The problems: air conditioner was not fully functional. It turned itself off after a couple of minutes, never to turn back on again. The telephone was also not working 100%. For example, it does not connect to room service no matter how many times I tried over my 3-day stay. I had to call the front desk and have room service call me, but it was impossibel for me to call them. There seems to be a circuitry problem.
The staff are friendly, though some were either improperly trained or incompetent. The friendly bellhop who brought the luggage up clearly was not familiar with the room features enough to show them during his routine "tour" of the room. Very aggressive housekeepers who are impervious to my stated wish NOT to be disturbed, kept me at the door at great length and repeatedly insisted on cleaning the room (I got the distinct impression that they were truly fearful of being found negligent...they asked me to say that she did clean it if anyone called). And while breakfast had a wide selection, the hot foods buffet (that is supposed to be manned by a staff who doles out servings of hashbrowns, griled tomatoes, etc. were noticeably absent during the earlier hours. These hot food selections were covered by a lid with a handle that was too hot to touch (and there were no napkins or potholders available for use), so you had to count on the staff to serve portions of these items on your plate. If they are not there....well you might opt to skip these items unless you want to risk a 3rd degree burn.
Location: there are no stores or restaurants in the immediate area. To find anything at all, you will have to walk 15 minutes to the central station. This is not a pleasant walk as you have to go under the train tracks to get there and you have to negotiate you way through the train and tram tracks part of the way. It was a bit of a nuisnace to go searching for a store to buy things like bottled water or soft drinks (the mini-bar refrigerator is not stocked when you arrive) and to have to carry them back. I didn't mind it so much when the weather was nice but when it rained...forget it.
Oh and by the way, the train tracks are in front of the hotel so I suggest that you ask for a room that does not face them should you still decide to stay here. I heard both construction and train noise from my room on the 10th floor.
Crisp, Clean and Functional
This may be the first review posted for this hotel - as the hotel opened for guests on 1st September 2006. We stayed from the 1st September for 3 nights in Room 615 a King Size Room on the 6th floor. The hotel is Swiss owned and managed - meaning the hotel runs like clockwork and is part of the Movenpick chain. Service is outstanding - albeit we experienced some glitches the first night with room service (at 3:00 am :), but they made that up by providing complimentary drinks. It is not possible to find fault with such well designed and simply furnished rooms, they are bright, large (for Amsterdam standards), with great beds, crisp linens, down comforters and pillows. Bathroom is large and well equipped. The web pictures are exactly what you get - this hotel chain is highly reputable. We checked out the fitness facility - but it was not yet open but looked OK. Breakfast is something else however - and was great to say the least. It was varied, generous and what one would expect from Movenpick. With hot and cold food stations, and omelettes made to you liking, it is more like a brunch buffet than a breakfast buffet. The quality of the food was exceptional - the salmon in particular. The hotel is about 10 minutes walk behind the Central Station, but with lots of luggage is not practical. You can catch Tram 25 or 26 from out front of Central Station stop and they stop in front of the Movenpick Hotel across the street. We used the tram on the way back to Central Station to catch the train to Schipol airport. The Movenpick is 10 minutes walk (if that) to the Red Light District. Having stayed in Amsterdam many times over the years - I would stay here again in a heartbeat if I can get a good price directly from the hotel website or a web search. This is a large newly constructed hotel but in the true Movenpick style, with simple and efficient service and facilities.
Great Place To Stay
Great hotel, near city center and central station but nice at the old harbor. Great beakfast!
TripAdvisor Reviews Moevenpick Hotel Amsterdam City Center
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