Marriott Minneapolis City Center
How has this hotel rated in the past?
- Drycleaning onsite
- Meeting rooms/conference facilities
- Multilingual staff
- High-speed internet in room
- Conference facilities
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Historical Traveler Reviews Marriott Minneapolis City Center
Nice clean rooms, friendly staff. Got the room from Priceline for $58 a night, plus taxes.
Location is great, although I MUST mention, that it was awkward to see, that when you enter, you are on the first floor, and you must go up to the 5th, in order to get to their lobby, and check in... Not a real inconvenience, but weird.
Nothing really to complain about, and nothing to praise as out of ordniary either. Typical upscale hotel in downtown area.
My husband and I choose the Marriott City Center to enjoy a weekend downtown of dining and shows. When we arrived Friday night, I was very confused about how to actually get into the hotel, the lobby is on the fifth floor. Fifteen minute curbside parking is available, hardly enought time to go to the fifth floor for check-in, gather bags, use two different elevators to get to ones room. One must leave auto keys with valet for fifteen minute parking and finding the valet to retrieve keys was a challenge. However, the hotel employees were some of the most curtious I have encountered. Room was tiny, but we didn't spend a lot of time in the room. Parking was nearby and hotel provides substantial discount with unlimited in and out. Overall, a decent hotel for the price once the logistical quirks are figured out.
You've got to be kidding/Unsafe
I promise never to allow my corporate travel office to book me into a hotel until after I've studied the reviews on Trip Advisor. I ended up on the concierge floor for $259/night. The staff did not invite me to partake of the breakfast room despite my bleary-eyed check in at 2:30am and ensuing discussion about having to get to a meeting around 8. Proof? They accepted my order of breakfast before leaving the counter! DUH. The decor is horrific for a hotel priced this way. I had just come from the SJ, CA Marriott which actually charges less (Silicon Valley less than Minneapolis???) for a far more deluxe room that had been renovated in the last 2 years. This Marriott in Minneapolis hasn't been updated in the last 2 decades. The floorplan is ridicuous, and I'd challenge anyone to get out safely if there is smoke, fire, a power failure, or other disaster. The breakfast room on the concierge level is nice and offers a wide variety of fresh fruit, breads, pastry, eggs, juices (3), coffees, and other things. There's a mini-fridge below with yogurts, bottled waters, and skim milk (in lieu of the full cream by the coffee bar). So, if your travel office does the same to you, at least you can grab a free apple on the way to your room (WSJ delivered in the morning, along w/USA Today) and get a healthy start to your day. This hotel is otherwise convenient downtown (a $35 taxi ride from the airport and there's NO shuttle).
Friendly, helpful staff
I stayed here alone on business for 2 days. Every staff member I encountered was friendly, welcoming, smiling, and ready to help. The service-oriented attitude of the staff made my stay above average. One of the maintenance guys sharing an elevator with me went out of his way to say he hoped I had an enjoyable stay and that he really appreciated my staying at this hotel. The server in the hotel restaurant was helpful and knowledgable about a local attraction I asked about and directions, different means of transportation available, etc. The location is good in the business centre of the city, close to many downtown shops, as well as the light rail line which is only 2-3 blocks away and runs directly to the airport, as well as to the Mall of America. Facilities (room, restaurant, etc.) were average. Everything worked, I encountered no problems. One annoyance was the split elevator system, where elevators from the street level only take you to the 5th floor lobby, where you must change over to another elevator to get to your room. Overall, I'd recommend it for business travellers who are not looking for the ambience of a botique or luxury hotel, but want a basic, dependable, clean place to stay where the staff all seem to have a great attitude.
First rate hotel for our meeting
Efficient check-in. Comfortable, clean, nicely furnished room. Meeting rooms convenient and well-designed for lectures and audiovisual aids. Banquet meals were superb, and service was efficient and friendly. The meeting room was too chilly the first day, but with temperatures in the high nineties outdoors... staff may have been overly concerned.
Participants in our conference came from all over the country, and we could not have asked for a better facility or better service.
I stayed at the Marriott City Center for one night when I was in Minneapolis for business. Self-parking was available but you had to walk a good distance to get back to the lobby of the hotel. I was with another collogue but otherwise the path did not seem all that safe.
Check-in was efficient and my room was fine, but the hotel is shaped like a triangle and after looking at a diagram of the possible rooms of the hotel it seemed that most rooms were very small. My collogue ended up in one of the closet sized rooms. The room decor was outdated but at least it was clean.
Breakfast was not great, the hash browns seemed to come out a package like you would find at the grocery store.
We paid just under $200, and for the money I hope that there are better options downtown.
Stayed here in late March for one night.
The good - the room was spacious, the bed and pillows were very comfortable, good cable TV selection.
The bad - $1.00 charge per local phone call (with a room rate of $185), asked for King, got two double even though most of the floor was empty, 5th floor restaurant food was adequate at best - dinner menu was not very extensive, breakfast buffet was better quality but overpriced, on the 22nd floor was awaken by a siren going by on the street, main entrance is not appealing, high speed internet is $10 per day. Bottle of water in the room - $4 if you drink it. As you can see, gouging the customer is in vogue here.
I was in and out of the Twin Cities in about 16 hours so I did not get to see much. This hotel was OK and I would stay here again if I had to, but would probably want to try something else if I have to go back again.
Lost in the Eighties
This hotel shows its age in a manner and fashion that takes you back to the eighties. Brass, wood veneers, fake plastic plants abound in a dark atrium area with an unpopular bar and restaurant. We were there for a conference and found the rooms to be inconsistant too.
Three of us divided into three totally different rooms. My room was cavernous with room enough to conduct ballroom dancing instructions. No fear of bumping into furniture since it just wasnt there. No tub, just a shower with so-so water pressure. A low flow toilet added to the averageness of the room. The bed was typical marriott with nice pillows and a good duvet.
High speed internet access worked one of the three days there. Attendees at the conference remarked that they had the same issues. Room 1424 was so close to the ice and vending machines that each hour relived the final moments of the Titanic...the sound of ice crashing and metal grinding. There was also noise from adjacent rooms and the hallway.
The hotel was generally clean, although in need of a renovation.
We went to the lounge, which despite its full menu, was out of several items. We ordered Buffalo Wings, with our beers. The waiter told us an order was 13 or 14 depending on who counted. When they arrived there were 8. "Guess they changed the menu last night" said the waiter. Ugh. Greasy Blue Cheese dressing, sickly wings and some red sauce that was not really Buffalo style. Go elsewhere for food.
The location of the hotel puts you in the heart of the tourist part of town. Keep in mind the lobby is on the fifth floor and you enter through a dank semi storefront entrance where the elevators take you up to the lobby. There were always homeless or loitering types around the main entrance too. Kinda creepy.
I just sat and counted that I have visited 25 states and stayed at at least that many Marriott/Renaissance Hotels. This, sadly, is at the bottom of a very long list. No recommendation from me.
As a Platinum member, I didnt get the room upgrade, and wasnt treated any differently than the other hordes being corralled in the lobby. Try another marriott, including perhaps the Residence Inn just a block away.
Stayed there in Jan 05 and was pleased with its location. Although I asked for a non smoking room I was given a room that must have had some one smoking in it before me, so I moved rooms. Not a bad place to stay.
Decent standard hotel with attentive staff
I went to Minneapolis on business and our hosts arranged the Marriott City Centre. It has a great location in the town centre, connected to everywhere by the enclosed skyways (very useful as the temperature was rock bottom with snow everywhere). It is a typical business-style hotel, with all the amenties you'd expect and no frills. One drawback is the food, which was especially poor. I usually manage to eat the breakfast in a place - not here. This did force me to get out of the hotel and try out a variety of restaurants etc. The staff were very helpful and friendly, though, especially the concierge.
TripAdvisor Reviews Marriott Minneapolis City Center
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