Will not stay again

Touring with Scottish friends we stayed overnight here. The room (when we found it after tramping through what seemed like miles of corridors and walkways) was dated to say the least. The floors squeaked so much that we were glad we were on the top floor as they would have driven us mad if we had been anywhere else. There were no hairdryers or irons in the room. The bathroom had a decent shower but again the decor was poor with curling lino on the floor, but plenty of bath towels. We would have had a good view of Ben Nevis if it hadn't been so cloudy - no fault of the hotel! The leisure club was good, which helped redeem the hotel. Our evening meal was average and my starter came with a large piece of dirt! My meal was not charged for and the staff were most apologetic. Breakfast was okay - a buffet but they ran out of haggis and I did want to try some.

The staff (mostly South Africans) were mainly helpful, although the girl on reception was very confused over our booking, but this place hasn't been decorated in years. There is no lift so we had to tramp up 3 flights of stairs. Perhaps it looks better in the sunshine but there is little attractive about a concrete box in the rain.

Good facilities and service

After recently returning from our annual holiday in Scotland it suddenly dawned what a great holdiay we had. We stayed at the Ben Nevis Hotel in Fort William for a 4 day break.

Whilst the Hotel has stunning views of Ben Nevis and lives up to its name "Ben Nevis Hotel" the hotel rooms we were given were a little tired and need updating. What we lost in room luxuries was made up by the hospitality of the staff. All the staff were welcoming and friendly which made our holiday, especially the charismatic bar manager David or "Ma Ha" as he calls himself on his name badge.

We will definatley be back to enjoy the hotel and wonderful leisure facilities but more so to renew friendships with the staff at this charming hotel.

Find another place to stay!

This place was total chaos. Even though we had a confirmation, the excuse that "we have changed owners" initially left us without a room. After lots of complaining and finally checking into our room it was terrible with a view of the local tire store. Carpet was worn out as was the thin mattress. Their food was over rated and expensive, dining room hot and noisy, waiters didn't seem to know what they were doing, AND eggs for breakfast made my wife and I both sick. At check out the couple in front of us had a 16 pound better rate. When we complained, they immediately lowered it.

My opinion: Find somewhere else in Ben Nevis to stay!

Location Location Location

We've just spent a pleasant weekend in and around Fort William. Weather was brilliant and so was the hotel.

Great leisure facilities with large indoor swimming pool to cool off in. Bedrooms clean, ours had a great view of Ben Nevis, food was nicely cooked and plentyful and the staff always had a smile on their faces.

Could not fault it, would go back anytime.

Nice Location.... Shame about the hotel!

As a hotel I feel that it is just simply "OK", nothing special. We were lucky to get a reduced rate on the room. I would certainly not pay full rate, our room looked out over some trees and the fuel tanks! The room was dated and the linen dirty. Walls were thin and the sound of the neighbours watching TV was yet another feature. The staff were friendly although at times a little vague as to what they were doing. The food was good - compliments to the chef! The bar was less than plain, and the seating area was enhanced with a gas effect fire! I love Scotland, always have since the fist time I went and always will. If you want a true taste of the beauty and tranquility, this hotel is not for you.

Find Somewhere Else

Rooms are very poor and need renovated, curly lino in the bathrooms. The rooms have virtually no sound proofing and doors are heard slamming all night, as well as TVs and people arguing. The furniture in the bar looks good from a distance but close up you would not want to even sit on it. Go to a Travelodge or a B&B as it would be better standard and much cheaper! The photo on the website is very very very flattering, it is actually a concrete monstrosity The only redeeming feature was the warm and friendly staff, without them I would have left after the first night, hence the score of 1.

I wouldnt pay the full price!

Got this hotel on a special rate £85 for DB&B, for that price the hotel was excellent. There are good leisure facilities and the food was great but little choice. However the room was very dated, everything in it was circa 1970. The room was clean, but you just cant get stains out of a carpet that old. The television was an antique and had to be shifted constantly to get a reception. I had a good time at this hotel, it had lovely views of Ben Nevis, and the staff were very friendly. At a normal rate of £175 b&b I would definetely not have been happy with my room. I dont think it would take much for Strathmore Hotel Group to update the rooms and make this a fantastic hotel.

'True Scottish hospitality' at it's best

From the minute we arrived at this hotel, we somehow knew it was going to be a superb weekend break. I know now what is meant by 'true Scottish hospitality'. We were met with such a warm welcoming smile, which made us feel relaxed and 'at home' straight away. We were shown to our room by such a friendly chap who explained all that we needed to know about the area, and we felt that we'd known him for years! Our room was lovely and had such superb views of the wonderful mountains and countryside. What views! (I really had difficulty leaving it knowing I was due to return to the 'real world!') Food was plentiful, delicious and so varied! Staff in the hotel were all so friendly and welcoming. Nothing seemed too much trouble for them. Fantastic leisure facilities in the hotel, but there is so much to do in the area we had simply not enough time to fit it all in. Great stay, cant wait to return.

Fabulous Leisure Facility

We had a lovely break, at the Milton. The staff and food were fabulous!But the highlight of the Milton is it`s lovely leisure complex! We spent hours there, it was modern, clean inviting, and warm.We will definitly be back, hopefully very soon.

Weekend Break

My husband and i visited the Milton Hotel and Leisure Club for a weekend and had the best time ever. The staff are very friendly, the food was brilliant, the views from our room were spectacular. We will definately be visiting this hotel again.