How has this hotel rated in the past?
Historical Traveler Reviews Milner Hotel Boston
Super tiny rooms!
I stayed at the Milner in december 2003 for 2 nights. My room was extremely tiny and very basic. The bathroom was renovated recently I think and pretty clean, but also very small. Even the bed was small and looked cheap. The floors were sqeeky. I could hear my nextdoor neighbor walk tru his room. Walls are very thin, so I heard his TV as well. Heating made a lot of noise but hardly heated the room at full power. I had a view of a building very close by so the room was kinda dark. Overall, the room was depressing and I definately wouldn't recommend this hotel if you're looking for something nice. It was cheap though. I paid $65 a night (internet special). Next time I'm in Boston I'll pay a bit more for a nicer hotel.
My wife and I stayed at Milner in May. This is actually a pretty expensive hotel for what you get in return. The rooms are extremely small, not well-kept and noisy! The management is very unprofessional and they seem to go all the ways not to be helpful. The manager himself is an extremely rude person who hung up the phone on my wife over a billing query.
Take this advice and and DON'T stay at Milner, it's definitely not worth the money.
My wife and I stayed at the Milner in July. We found the staff to be extremely polite, friendly, and knowledgeble. The rooms we're clean, and a great value, at a low price compared to other Hotels in the area. The building has lots of character. I will return on any future visits to Boston. Good Job Milner Hotel.
I stayed at the Milner Hotel, Boston for four nights. The truth is that I didn't want to return to the hotel at nights and left it the first thing in the mornings because it was so terrible. My room looked like a cell. Thankfully, I had a bathroom. But the funny (???) thing was that the lavatory was outside of the bathroom (which means it was inside the room) and the closet was in the bathroom. What an inconvenience!!! The AC was not working properly and when it did, it made a lot of noise so that I had to turn it off in order to get some sleep. I could not open the windows, either. And, etc., etc. Anyways...my suggestion is simply this: don't waste your money on any of the rooms in this hotel in Boston. It seemed to me that the problems were related to the management. I have heard stories about 'no cancellation' policies, double-charges, etc. The next time I am in Boston, there is no way I'll stay there and I'll make sure none of my friends do, either. There are much better hotels about the same price in Boston; and since the transportation is so good and cheap (compared to other cities) you can get better deals in other parts of the town. After staying at the Milner, Boston, I came to the conclusion that "Location isn't everything!"
having stayed at the hilton back bay for 3 nights before we stayed at the milner i was disappointed at the way i was treated with my family at this big hotel chain then i had 7 great days at the milner it some times got a bit noisy at night but you are in the theater district .
the staff were very helpful all the time giving me directions i saw all of boston by bus and subway which they went out of there way to tell me. the room i had was double it was a bit small but comfotable i found no differance from this room to the one at the hilton only it was a lot cheaper and a lot more friendlier. i have travelled over europe a bit and stayed in afew hotels but my family and i have good memories of boston and the milner and its exellent staff
Unable to cancel a reservation
I reserved a room at the Milner the beginning of October to stay mid-November. Unfortunately because of a change of plans, I was forced to cancel. When I called and gave them my confirmation, they were unable to find it in the system. They further checked by my name and date of arrival and again nothing. I asked for a cancellation number and they said , don't worry we will take care of it. I was not happy because I did not want it to be charged to my credit card because of their computer problems. I subsequently made 3 additional calls, finally with my credit card company and they still would not give me a cancellation number and said the manager would call me back. Two days have gone by and I still have not heard from anyone! In my opinion, this is an unprofessional and poorly run hotel and I would never stay at their establishment - beware!
Good location but small rooms
I stayed a couple of days at the Boston Milner during the summer and I would mention as a positive point its good localization near the Boston Common Gardens. However the rooms are extremely small.
Sleep in the park instead of the Milner
Avoid this hotel at all costs! Tiny rooms which are poorly cleaned and maintained, threadbare sheets and towels, it's noisy (unless you like the sound of sirens all night long) and unhelpful staff. We booked via the internet and paid US $170 a night - only to find that the hotel bills the service provider at $99 a night. So we got a $99 room instead of what we'd paid for. COmpaining achieved nothing. Staying in this dump really put us off Boston.
Not as advertised!
This is not a hotel for women traveling alone. There was no assistance with luggage, only one person on duty as far as we could see. The hotel is not "quaint" by any stretch of the imagination. Walls are cinder block, rooms are quite small, dingy, and very basic. While we were deciding where else to stay, another hotel guest was at the desk complaining about the nighttime noise from a nearby nightclub and that her A/C went off at 2 AM and she couldn't get it back on, couldn't reach anyone to help her. Not as advertised. Beware.
Don't waste the money!
I stayed at the Milner Hotel in Boston, and it was NOT a good stay. Do yourself a favor and book a stay at a major chain hotel. It is worth the extra money.
The first night I was there, the bed broke. I asked for a different room but they didn't have anything so I ended up sleeping on the floor. They didn't even offer to fix the bed.
The next night I was put into a different room but the air conditioner was not working and it was very hot. I asked for a new room but they put me into a more expensive room, though they told me it would not cost me any more. However, it did.
The third night, after the head manager told me that I would have that third night comped and that I would only be charged for 2 nights at a twin bed room rate, I finally slept in a nice room.
However, when it came to settle the bill, I learned that I was charged for one night in the twin bed room, one night in a full size bed room and no charge on the last night. I ended up calling the hotel and speaking to the Manager.
His response? "I comped you a free night and now you complain? Unbelievable. But I'll refund you the difference plus tax." He then hung up on me. Now, two weeks after this conversation, I have yet to receive my credit refund.
My suggestion to anyone considering a stay at the Milner Hotel in Boston would be to avoid it. The rooms are the size of matchboxes, the beds can break, the a/c won't work, the manager lies to you. They might talk a good game but when it comes down to it, don't believe them. They cheated me and I don't think they would hesitate to cheat you either.
TripAdvisor Reviews Milner Hotel Boston
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