Millennium Maxwell House Nashville
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TravelPod Member ReviewsMillennium Maxwell House Nashville
We stayed here for two nights with a large tour group.
The lobby regularly has musicians playing and there is wifi available in the lobby. Dont bother with the wifi in your room - it isnt worth the hassle. The rooms are well appointed with lovely smelling toiletries. The shower curtains are TERRIBLE and resulted in water flooding the entire bathroom.
All the staff were friendly and welcoming. The shuttle into the city is a great service, especially since the hotel is a bit out of town. We had the breakfast buffet on our last morning and there were heaps of options
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Millennium Maxwell House Nashville
Great Place to stay
I stayed three nights while on business, hotel was nice, staff was great and very friendly, however the only negative would be the distance from downtown, not far just isn't in downtown so a little distance between the tourist "traps". Room was nicely decorated with sink outside bathroom so nice for 2 people trying to get ready, room had a chair with ottaman for ability to watch tv without having to be in the bed. Overall great place to stay for the price.
Good Nights Rest!
My husband and I travel quite a bit and know hotels. This hotel is nice, clean and comfortable. The room was nothing extraordinary but it was quiet and the bed was comfortable (which is very important to me). There was a nice work area in the room and a comfortable lounger/chair. Bathroom was very small but how much time does one really spend in the bathroom?? It was only a 3 minute drive to downtown but you may want to take a cab considering parking was hard to find and it's about $10 to park anywhere and then you're left walking anyway.
We stayed at this hotel for a week in May 2004. It is about 2 miles from downtown. Taxis are apparently very high between downtown and the hotel (someone told us he paid $18 US one way in the evening); however, the Millennium provides a complimentary van shuttle service between the two, as well as the airport, and Opryland which is about 15 miles away (twice daily at a scheduled time). This was a greatly appreciated service and run by pleasant young men.
The hotel is very spacious in all areas. The property is situated on a huge lot with an enormous outdoor parking lot. The lobby is bright and airy with chesterfields, plants and a piano for anyone's enjoyment; it was nice chatting with Jimmy (security) for recommendations of local attractions and restaurants, etc.. The inviting outdoor pool is located on a large lawn with trees, and provides a relaxing atmosphere. The burgundy colored restaurant overlooks the pool through french-style doors; it offers breakfast buffets as well as dinner buffets on selected nights; the menu is varied; food is average; it was rather uncomfortable to sit in, given the seemingly highly set air conditioning. There is a coin-operated laundry service (2 or 3 washers and dryers), and small gift shop off the lobby.
Our guestroom, also, was very large. It consisted of huge windows with a lovely view of the green 'valley' below (the hotel sits on a small 'hill') and rolling hills in the background. The opposite side of the hotel provides spectacular views of the downtown skyline. The rather small, but clean, bathroom included a tub and shower with good drainage. Drawbacks of the guestroom included: local calls for $1.00 each (we were informed, when we made our reservations, that they were free); the tiny bathroom vanity was in the guestroom, beside the door leading to the corridor; the lighting was extremely poor; and our white socks were black within a couple of minutes of walking across the rug. We used the courtesy phone in the lobby to make local calls, although it was difficult to hear, considering the noisy location of it.
Overall, this hotel felt like we were "coming home" at the end of each day. If you prefer not to stay in the Opryland area, it is highly recommended over the higher priced downtown hotels.
Many other hotels in Nashville better
This used to be the best hotel in town. That was many years ago. It has been badly maintained. Parking lot is crumbling. Rooms were designed badly in the first place. Needs new carpet. New management. Etc.
Why would anyone stay here unless every other decent hotel in town were full? Stay at even a Hampton or Drury over this place.
We stayed at The Milleninum Maxwell Hotel while in Nashville. The shower was mold ridden. The sink was cracked and leaked onto the carpet below. We were charged $6.00 for one piece of toast, when surrounding Hotels offer, at minimum, a continental breakfast.
Consider yourself warned...
This past weekend I attended my cousin's wedding at the hotel. We also stayed there for the weekend. I was looking forward to getting out of the city and enjoying some southern charm. Upon arriving to the airport, we called the complimentary shuttle service that runs every 10 minutes. We waited about 50 minutes before the shuttle showed. We were understanding until the driver stated that he had just been dispatched 10 minutes ago. We arrived at the hotel at around 5pm. At check in we were told that our room wasn't ready. Instead of giving us an estimated time and offering us a drink in the bar, the very rude front desk person pretty much just ignored us. I asked to speak to the manager, but was informed she was away. After about 1 hour, a lady, who identified herself as the manager spoke to us. She had been sitting there the whole time and obviously didn't view us as important guests. After 2 hours, we finally checked into our room. Might I add, they didn't even offer to store our luggage.
The rooms are set up horribly. The vanity is outside the bathroom and is terribly small. It only allows one person to get ready. Not to mention, it has the worst lighting ever. I found it almost impossible to put make up on. I moved to the desk and had to remove the lampshades to try and get some actual light.
During my shower the tub didn't drain, so I was stuck standing in a couple inches of water. Our A/C also broke down during our stay. And this just didn't happen in my room, many of my family members also experienced similar situations.
All in all, I was disappointed with the hotel. The pool area was fairly nice and the rooms are decorated fairly decent, but the service of the staff was beyond poor. This hotel has some serious problems and I wouldn't recommend it to anyone. Coming from a hotel background, I know what customers fairly deserve and this hotel didn't come close to meeting any normal standards of even an average hotel.
Stick With The Coffee Not The Hotel
We recently stayed in this hotel for 3 days. We had 2 very unclean rooms. My sons white socks were almost black from the dirt after only a little while walking on the carpet, and this was in both rooms, there were also peanut shells under the bed. The air conditioners were emitting a sewer odor that the manager didn't even investigate. And lastly the person checking us in told us calls were $1 for the first half hour and 10 cents a minute thereafter for local AND long distance, yet the bill for the 2 rooms was $127 at check out. When we complained to the manager she said the clerk made a mistake quoting the rates like she did and offered to cut the bill in half. Considering it was the clerks mistake, I refused to pay any more than the original quote which she eventually agreed to. There were also other problems with the staffs lack of organization.
Attractive Hotel--Needs More Attention To Detail
This is a nice hotel that could be a magnificent hotel with a little more attention to detail. Lobby is very attractive and welcoming and staff is very friendly.
Bedroom area itself is pretty decent. Beds are very comfortable.
However, the smaller details leave a lot lacking: 1. coffee maker took forever to brew 4 cups of coffee; 2. bathroom needs a major OVERHAUL.
My friends' room was the same. Peeling wall-paper, stains on the tub, dirty caulking etc. 3. Lamp between beds didn't work.
Don't get me wrong; I'd stay here again. I just think it's time to sink some money into renovations.
Great place, great people
I spent the weekend at the Maxwell house a few weeks back. It was perfect. The service was great, free rides to and from anywhere, perfect dining suggestions, and the room/view are nicer than your "average" hotel. Try to meet Jimmy if you make it there, and find out about some hidden Nashville secrets.
Great Place, Great Deal
My husband and I have stayed at the Maxwell House three different times in the past year, and we always look forward to returning to it. The rooms are in good taste, very clean, and comfortable. We feel the hotel is a well-kept secret, sitting in an isolated part of the city but yet only a couple of minutes drive to the capital and downtown. The staff is very courteous and they treat you like family. The breakfast buffet is so good that we didn't even think twice about missing out on eating at The Pancake Pantry, a local favorite.
TripAdvisor Reviews Millennium Maxwell House Nashville
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