The Mill Hotel

Address: Milton Street, Chester, Cheshire, England, CH1 3NF, United Kingdom | 3 star hotel
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This 3 star hotel, located on Milton Street, Chester, is near Chester Zoo, Chester Cathedral, Blue Planet Aquarium, and Grosvenor Museum.
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          • Swimming pool
          • Restaurant
          • Fitness/Health center


          • Free High-Speed Internet
          • Wheelchair accessibility
          • Free parking


          • Suites


          • Continental Breakfast
          • Room service

          Historical Traveler Reviews The Mill Hotel Chester

          Superlative staff


          I've not long come back from staying @ the Mill! This Hotel is a great little gem, kind of out of the way from public eye, but when u find it, neva lose it! Originally i was sceptical when entering the Hotel. Its not 'attractive' from the outside, and when u first walk in, the decor is kind of dated. This is something you have to look beyond, because the rest of the hotel is sublime.

          Our first meal was nice, im fussy and managed to find something suitable. My husband had the steak (as usual), perfectly prepared before our eyes. The bar was nice, v.smokey, but with the new ban in place will probably benefit its attraction. The staff on the bar were nice, however, at times looked a little lethargic. That neva put us off tho. The fella on reception was nice, if a little too freindly, my husband would not go near him! On our second morning we decided to wander to the health club side, which was a short walk across the glass bridge.

          The facilities were outstanding. The pool and spa facilities were beautifully clean and well looked after. this was the nicest part of the hotel and they should promote it much more than they already do. The health club staff were particularly impressive. the reception staff were keen and willing to help, as they gave us a quick tour the evening before, especially the smiling tall girl. The gym staff seemed immensly knowledgeable and were both informative and helpful in using the equipment. The gent with spikey hair and a tall lad helped me to use the clever key tab system. they were pleasant, and asked about whether we were enjoying our stay. V.responsive when needed and they all really worked hard to make sure everything was ok.

          The manager in the gym was less impressive, and seemed a little too pre-occupied to deal with gym users, but this did not affect our enjoyment. After we went to swim we went into the peppermill restaurant, which although very cute had a limited menu and unproffesional looking staff. they were very friendly but needed a little work on appearance.

          on the whold tho, our stay was fanastic. we will definatley return and hope all the people that made our stay worthwhile, will be there on our return. we will be looking to return within the year to enjoy another wonderful weekend in beautiful chester.

          Loved the whole place


          We have just spent a long weekend at the Mill Hotel and it was fantastic.

          The hotel is beautifully and tastefully rennovted mill mixed with new build across the canal - really well done.

          The rooms were nicely decorated and had all facilities and were extremely comfortable.

          The quality of the service was outstandng and the food excellent - absolutely 5 star - whilst also having the bonus of the staff being so welcoming, friendly and willing to go the extra mile the whole time. We had a truly wonderful stay - can recommend to everyone - and have already booked to go back ourselves!!

          The Mill Hotel - a great stay had by all


          Have just spent a wonderful weekend at The Mill Hotel & Spa with my mum and mother-in-law.

          We had a triple premier room with balcony at a cost of 126 per night for the room (not per person). This included a self-service full English and continental breakfast - which was very nice. The breakfast room was a lovely setting with good service.

          Our room was very clean and nicely decorated. We had plenty of space for three adults. There was not much of a view from the balcony if you sat down as it was edged with a brick wall but if you stood up you obviously could see the canal and a view of Chester. One couple did pass comment that their "standard" room was quite small. Our bathroom was quite old fashioned but again was large enough and was very clean. There was a bath with a overhead shower but it was by no means a "power shower" but it did its job. In the room there was an ironing board with iron, trouser press, television, kettle and hair dryer.

          We also had the free use of the gym, pool and spa. Although we did not use the gym, it did look a good size with plenty of equipment and did not look to be too busy. We did use the pool, jacuzzi, steam room and sauna and these were of a good standard, very clean and again not too busy. The changing rooms were large and very clean. Towels and lockers were provided free of charge.

          On the Friday evening we had a meal in one of the hotel's restaurants - the Canaletto restaurant. We got this at a price of 22 for a three course meal with coffee as we were residents. Although the menu was not extensive we all found something we liked and the food was absolutely lovely. The service was great and the restaurant was lovely.

          On the Sunday, my mum and mother-in-law had some treatments in the beauty rooms - a Swedish body massage and a prescriptive facial - and they both said that they were really good treatments and the staff in the beauty rooms were very nice. There is also a hair salon but we did not use this.

          We found the staff to be very friendly and extremely helpful. It was only maybe a couple of the cleaners, a couple of the public bar staff and some of the breakfast waiters who were not as smiley and friendly as the rest of the staff but this did not bother us. However, the male receptionist was extremely helpful and friendly during our stay.

          Overall this hotel was brilliant especially for the price. It was slightly old fashioned in certain areas such as the bathroom and the lift was dated but functional but everywhere we saw was kept clean and tidy. It was only a five minute stroll to the town centre along the canal - although ok during the day not sure I would walk along the canal at night on my own!

          The hotel has a public bar which boasts a large list of guest ales. It did seem that there were quite a few regulars in the bar but at no time was it too rowdy. It was loud and did get busy but was not intimidating. We always managed to find a seat in the bar. We had a pub lunch in the bar on the Sunday before setting off home and although this was only a sandwich, it was very nice and reasonably priced. The bar prices themselves also seemed very reasonable - particularly for a hotel. Although you have to walk through this bar to get to the hotel lift, we did not find this a problem.

          If you are looking for a nice, clean, comfortable, well equipped and friendly hotel in Chester at a reasonable price - give The Mill Hotel a go.

          Convenient, good facilities, decent place to stay


          First impression on arrival was that the hotel was somewhat gloomy. They could do with more natural light, and lighter furnishings. There are 4 grades of room

          - standard

          - business, which is bigger

          - premier, which is bigger and has a balcony

          - club, which is bigger, no balcony, but has a king bed rather than a double

          We stayed in a Club room, and our friends in a business room. All rooms were fine, clean (although the carpet could do with a deep clean), and the bathrooms are modern and clean. Every room has free wired broadband, and some have wireless access - the wired access was very fast.

          The hotel is in two buildings, joined by a bridge over the canal. One side you access the rooms through the bar by reception. The other side is up some stairs, across the bridge, then up in a lift. The pool and very well equipped gym are also the other side. Beauty treatments are also available.

          The breafast was quite a reasonable buffet, usual choice of hot and cold, but no mushrooms. Although the hotel claims 5 different dining options, two of them turn out to be two different menus in the same restaurant. We didn't eat in, although we did try to book the canal cruise dinner. We didn't go, as there weren't enough bookings for it to run. I think in any case you might only get the first course on the move, then you go back to the hotel, and tie up for the rest of the meal, still on the boat.

          The center of town is a five minute walk along the canal, so it's very convenient.

          Our room overlooked the canal, but our friends looked out onto the main road the other side of the building.

          When we booked we were sent a rather cheesy and old-fashioned DVD, which was a nice idea, but almost put us off! I'm glad it didn't.

          First time at the mill


          Stayed for a long weekend at the mill in the standard rooms. Found directions and parking very easy with plenty of spaces.

          reception staff friendly and helpful. On the saturday afternoon the real ale bar what you had go though to get to the rooms was very full and smokey, mostly men watching football on the large tv screens. Know one wanted to move out our way to let us though with the cases, plus a guy shouting come on you (---) in my wifes ear wasn't very nice. Rooms nice and clean and rest of the hotel 9/10. evening meal was ok, breakfast was nice. The best part on my behalf was the 14 different real ales at very cheap prices 10/10,buy your drinks and take them to the residents lounge to relax in peace. We would come back again and try the pool and gym, in a few months the hotel is becomming totaly non smoking. All they need then do is get rid of the football and tv to make it perfect.

          Forget breakfast ...


          A nice idea, a canalside location and a converted warehouse, but some serious problems.

          Reasonable enough bedrooms, though "executive" is a bit wide of the mark. The problems are around the reception area, which is cramped and dingy and leads onto a public bar which seems to attract some interesting customers. The Spa area also has a bar and brasserie from which a customer was turned away in my presence, presumably because he was a regular trouble-maker.

          And breakfast! - bacon cold, eggs brought through from the kitchen already solid, no grilled tomatoes, etc etc.staff surly and unsmiling......

          The biggest surprise on the weekend I visited was that people were having to wait and queue to sit down for breakfast as capacit wasn't up to it. If they knew what they were going to get they wouldn't have bothered.

          Great Bar for a hotel!


          I stayed here on business so had little choice in where I stayed. it was a nice change from the plastic hotels I have often stayed in.

          It has free car parking and a short walk to the town centre, although this is via a dual carriage way crossing. The rooms are a little small but have everything you need to sleep in and if you must work with a laptop a sturdy table by the window. No internet connection though. Room I stayed in had been refurbished and the bathroom was great including the shower which is not a fixed one. Great big towels too.

          I stayed in the old part which overlooked the dual carriage way which at first i was little concerned over, however I slept from 11pm through to 7am without incident. Regretably couldn't open the windows for air so during summer it could get a little stuffy. Not airconditioned either but you have the say on the radiator temp!!!

          Now to the bar this is on the reception floor and is in the Camra good beer guide, hence it is quite busy in there at night, Monday night is also jazz night but this stops at 11pm. Beer therefore is at pub prices, what a refreshing change. Snacks in the bar are adequate but the short walk into Chester will bring you to a Wetherspoons if you want a substantial but cheap meal. You also have to walk throught the bar area to access the bedrooms so this could be a bit off putting for some.

          Hotel also has the usual restaurant and a superperb leisure club on the other side of the canal which is also where the 'superior' rooms are located.

          Breakfast was buffet style usual food stuffs including lovely croisants and danish pastries.

          I will drag my partner here to sample the shopping of Chester and the pubs

          Need to upgrade if you stay here


          I stayed at this hotel for just 01 night on 31st March 2006. We paid 88 for 2 in a double room, which reservations stated was refurbished. If you're into "George and Mildred" 60's/70's style fabrics and furnishings then you're in for a treat ! The room was very run down, the bathroom was a tad worse, mulberry pink! lots of that gummy sealer everywhere around the bathroom mirror, the tiling, the bath, the toilet, very, very disappointing. When you first walk into the hotel there is a bar right next to reception, this is very, very smoky and very busy and everywhere stinks, if you have the chance to upgrade to an executive room in the new block, I'd do it right away! as there is lots of noise at night, I never got much sleep through other gusest running around the hotel at all hours creating noise and chaos. May want to choose another hotel! The only thing positive I can say is that the sheets were clean and the location was good, only a short walk to the city centre.

          Not up to scratch


          We stayed one night in October 2005 and were not very impressed. The room and bathroom were small, with a low ceiling. The electronic room key didn't work and had to be replaced twice. The only evening meal available was at a small cafe with a very limited and uninteresting menu. There is nowhere else to eat close by. The reception area reeks of cigarette smoke. The canal smells a little, but is not evident from the room unless you open the window. Breakfast was average.

          Great value!!!


          i found everything in the hotel superb. the rooms were reasonably priced and very comfortable. absolutely fabulous health club with modern equipment and the food was exceptional for the price! on arrival the lift was out of order and luckily one of the chefs 'big jon', a little unprofessional but very friendly, helped us with our luggage to our room.

          all the staff were very polite and they couldnt do enough to help. excellent position within the city and an absolute pleasure to have stayed there!

          we will be back!

          incidenally, it was a breath of fresh air to order room service, the food was piping hot and again the staff were friendly even though the restraunt was busy at the time!

          our only gripe was that the south side room which we stayed in was very hot and a little uncomfortable during the night, none the less this was a great break, well worth a look!

          TripAdvisor Reviews The Mill Hotel Chester

          4.00 of 5 stars Excellent

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