Millennium Hilton Bangkok
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After a 20 hour flight (which actually went smoothly, no delays or cancellations) we arrived in Bangkok, Thailand. Our accommodations were first rate - stayed at the Millennium Hilton. Modern decor, great food, and, most importantly, awesome A/C. It didn't take long to feel the humidity taking its toll.... my Coloradan blood is way out of its …
Miserable night. Me with my headache and then Al got up and smashed his leg on the bed end. An egg the size of... an egg below his knee. Really worried about how he's gunna cope in the morning if it stays like that but no problems as it’s nearly gone when he gets up. Lucky, cos neither of us like the idea of me dragging both bags and piggy …
Both have a great night's sleep. Decide we don’t need to race to Chatuchak markets. Have fruit basket for brekkie. There’d been some Tripadvisor reviews that mention the poor design of the bathroom and we can confirm that water runs down the shower door, across the bathroom floor and out into the room if you’re not careful.
Hi everyone! Well I suppose your all wondering what we've been up too. Heres a we update just to let you know we haven't fallen off the face of the earth, were just on the other side of it! BANGKOK After some tearful good byes at the airport we embarked on our 12 hour non-sop journey to Bangkok. The flight was really good with hardly any turbulence …
3 days in bnakok, and it already feels like we have been here a week , bloody busy , but really interesting. Word of warning , avoid Tut Tuts, they are hereto blatently cone you...take you to a place you don't want to go and then pretend that the place is closed or never exisited. Maddy is very well, and saw her first Lady boy... both off tothe …
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TravelPod Member ReviewsMillennium Hilton Bangkok
Everything one could expect from a high end hotel can be found at the Millennium Hilton Bangkok. It has been my Home way from home when in Bangkok for the past 5 years.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Ok...this place sets the standard for service. Also great location and easy access to boat ferries. Trust me...you want to stay here at least one night.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
A slightly small room, but very clean, very modern, very comfortable. The service here is impeccable. The buffet restaurant on the Lobby level is delicious and if you read the brochure you get at check-in you may find that there is a free happy hour on the 37th floor every evening with a nice variety of cocktails and appetizers. We loved the location as tourists, however, for business you might be better off on the other side of the river as we found traffic to be congested. The hotel does offer a river shuttle to the shopping center across the river, as well as to a nearby SkyTrain station which you can take to explore most of the city. Traveling by boat is the only way to go!
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Millennium Hilton Bangkok
Truely Haven !!!!
I had stayed here for 5 nights, and totally impress!!. The hotel did something amazing with them self like the decorate, the design and the concept. Every things 're so trendy that made mind us blown away when the first we're arrived.
Upon check in, the receptionist was fantastic. We've booked for executive river view suite and not disappoint what we've been paid at all, considering it quite a great room. For this room type, you will see the view first things when you wake up in the morning because the Chao Phraya River is just in front of you face!!. With 67 sq.m (according to the receptionist who escort us to the room have told us) , seperate living room and working rooms , 2 of bathrooms
,Executive Lounge access and basic accomodate that five star hotel should have.
The others secment are great too, like the pool that i have been read some comment say that it very small, but i found it OK with the size and very lovely with the beach concept and everything. Accually the only thing i fell weird about this is the sun bath which in the 2 inches of the water. I mean if someone have bring a laptop or document to work with, high possibility for drop in to the water. But anyway they have a place for those people in the outdoor section which is very good view for seeing the river . The spa of the hotel is very rare to be seen with this professional equipments and lot of kind for the massage.
The restaurant is quite interesting in it self. Very varity of food for you to pick one. They have chinese res, Steakhouse, an open terrace for the drink , Zeta bar , ect. But what i like the most is ThreeSixty at the top of building. The club surround by windows 360 view with the bangkok night. And there are lovely singer in mariah carey's corus style palying a cool music for you. You will totally relax when you be there. At the third night when i'm sitting with my gram for some view. I found that a couple next to me they do some kind of poping a question .And the band is totally cool by let them request one song for each other.
The only problem is when i check out the receptionist have been dealing with this bossy customer who what to get a discount for everythings and complain about staff cannot remember his room number. General i think he's very rude and everything ,come on they have almost 600 rooms in the hotel and hundreds of people in thier, i have to say that if i were them i honestly cannot remember all the room number of every guest but some though. Anyways, the staff seem to be professional enough to handel it. But it take around ten minutes before the disscusion over.
General i like this pleace very much, considering they have been opened for 6 months and there are still have some basic fuction that need to be improved. Give them a time. Next time i'm definitly come bake here again, although i have to say normally i stayed at Banyan-Tree or Shang-gree la, They re nice too.
Nice hotel but lousy service
Not very good. Staff need intensive training on how to give quality service. Concierge needs to be more helpful & accommodating. Executive louge staff need to be more professional, courteous & knowledgeable about the hotel services.
We stayed in one of the suites & it was very comfortable, quiet & spacious. The only problem is the bathroom which is very tiny. There is not enough shelf in the shower area to put personal stuff. There isn't even enough shelf space to put the hotel soap & shampoo.
Water is always getting through the door when having a shower. And I don't get that ladder style towel rack at all, it is so out of place and a total waste of space, you can't even spread out the towels when hanging them.
There's also a chunky table lamp that is taking up all the bathroom bench space so you have to put your own toiletries around it.
The executive lounge staff are friendly enough but it doesn't make up for the lousy service. We have been going up the lounge for 3 days fro breakfast & pre-dinner drinks & some of them still can't remember our room number. One incident is the person who actually checked us in has to ask me twice in the same morning what was our room number. We have stayed in a lot of hotels and always enjoyed access to the lounge because the service is more personalised - but not at the hilton bangkok.
Othe incident in the lounge was: as I was walking back to my table with my breakfast, one of the staff is going on the oppsite direction with an empty tray in his hand. I would have expected him to move aside and let me pass as we were walking around tables & only one person can pass at a time. Then he kept on walking so I have to slow down, and he even thanked me for letting him pass first!
Other flaw is their nice spa brochure that is in the room offering all sorts of treatment, and when we tried to book for a spa service, apparently they only offer body massage & nothing else.
My husband & I always enjoy going to Bangkok so I am sure we will be back there but as far as Hilton is concerned, I don't think we will ever stay there again. Plaza Athenee, Four Seasons & the Peninsula give much better service.
Loved the Hilton
We stayed here for 1 night in may 2006. On the hilton webpage we had booked a deluxe suite but at arrival they had upgraded us to an executive suite on the 23th floor. What a wonderfull suite. We had NO drainproblems as others have experienced. We had access to the executive club on the 31th floor, very nice indeed. All the staff wich whom we were in contact with was very nice and polite. We did not have time to try the hotels restarants but the buffets at the ground floor restaurant flow looked very good from the outside. I understand that this hotel did open not very long ago but in a short time it really has become a unique 5 star hotel. At our time of visit the reception said that it was fullybooked, but it never feelt overcrowed, just very vibrant. About transportation to the skytrain, a boat leaves every 15min from the hilton pier, very easy. In general we loved the hotel and will return next time we're in Bangkok.
Stayed here for just 1 night with my boyfriend in April. Hotel was fabulous, as were the staff. They were extremely helpful helping us to book trains etc. Room was spacious and minimalistic, with a great bed. We had a fantastic view of the river from our room on the 16th floor. The bathroom was beautiful, the only downside being that the water doesn't drain away quickly enough in the shower, meaning that the bathroom floor gets very wet. We had a drink in one of the hotel bars which whilst expensive was very enjoyable thanks to the fantastic view and very attentive staff. The hotel has a small pier and boat to bring guests to the other side of the river, which we used quite a lot and was really useful. All in all, a fantastic experience.
Style overtaking substance - over-designed and trying to be too "trendy"
The hotel seems to be sad example of style being elevated above function, form taking precedence over substance. No amount of over-design is going to compensate for a lack of basic functions in a hotel of this type, certainly not for regular / business travellers. I stayed for two nights and was able to use my Hilton Hhonors Gold VIP card to get access to the club / executive lounge - though the welcome fruit in the room never materialised. The hotel is very new, very modern style. First the plus points: the rooms seem to all have views of the river and although of quite modest size, benefit from a full-width picture-view window which, because of the orientation of the bed in my room, allows you to sit up on the bed and look straight ahead onto the vast city-scape. The executive lounge is spacious and gives access to the roof area and almost 360 degree views (alas, so far, the space on the roof has not been put to any good use). The service, breakfast, canapés, afternoon tea, and evening drinks were all up to expected standard (but they could do without the awful piped music over breakfast) and the evening view of the city was quite spectacular from this vantage point. Next the problems, beginning with a major problem: the floor in the walk-in shower is completely flat and is barely half an inch lower than the bathroom floor level. For this reason, the drainage is unable to remove the shower water quickly enough, and the shower floods into the bathroom every time it is used, even with the door fully closed. Because of the flat-ness the water never drains away, and just remains overnight as a stagnant pool. The manager admitted that this is a fundamental design problem that affects many rooms. In my case, two bath mats were used (and soaked) after each shower, and still I had to tip-toe around the slippery bathroom floor while drying off - dangerous and unpleasant. The room design is pleasant enough, but the furnishings seem of very cheap quality, and the quality of finish is poor (the wooden floor was already badly scratched in the first room I was shown). For some strange reason spring-loaded desk-lamps have been used as bedside lamps. They look ugly, in the first room I was shown the balance mechanism had already given up, and one could easily knock one's head on the unit getting up in the dark at night (especially because, for some peculiar reason, the lamp switch is positioned away from not next to the bed). In that first room, there were electric wires hanging from the cheap-looking LED bedside clock - the maintenance man just cut them off when when I reported this! Lighting was a problem in other respects - a multitude of confusing wall and floor switches, and a disproportionately large floor lamp in the corner. The gym and pool area also leaves much to be desired. Yes, the infinity pool offers a great view over the river, or would do if what looks like a giant metal cage enclosing the pool area on the outside of the building could be removed. But how practical is it to have most of the sun-beds actually in the pool, at a depth of maybe three inches of water? It looks interesting, but that novelty soon wears off. You have to wade through water to get to your seat, there is no proper table on which to place valuables (how long will it be before a mobile phone or iPod falls straight into the water?) and as the management allow cigar as well as cigarette smoking in this area (which was disgusting in what is supposed to be a "health" club or spa) one only has to guess where most of the ash ends up. Next to the pool is a big sand pit, the sand from which migrates straight into the pool as well. Service at the pool was lacking, partly because the waiters could only move slowly, wading through the water bare-footed from one sub-bed to the next. Unlike the new Hilton in Kuala Lumpur, here in Bangkok no iced water was offered to guests at the pool and the waiter seems quite surprised that I should want any when I got up, waded over, and asked for some. The gym itself is spacious and has good equipment. It seemed overstaffed - at least four staff - seemingly with nothing to do, except play loud boom-boom music in the gym, even though I was the only person using it, had asked for it to be switched off so that I could hear from my iPod. Presumably the music was there for the staff's own enjoyment. The sauna and steam room are good, but it's a shame there is nowhere to hang towels nearby when using them. There is a hotel boat service that will shuttle you across the river to the antiques market or the monorail system station (the other major hotels on the river offer the same service). Unfortunately, there is no publicity in the hotel to say that this exists - nothing was said in check-in, there were no signs and nothing in the hotel folder in the room. I stumbled on the jetty just as I happened to be wandering around the grounds. I could well imagine guests on a short stay simply getting a taxi from the lobby to go down-town because they had no idea that the boat service exists. Just as frustrating was the situation on the other side of the river (near the River City antiques market). I emerged from the shopping area to the river-side where the other hotel boats were arriving and departing. I could see no sign for, or of, any Hilton boat, but I waited and waited. Eventually a staff member from one of the other hotels asked me what I was waiting for. When I told him I wanted go to the Hilton, he went away and came back with a unformed member of Hilton staff, who had emerged from what seemed to be a specially constructed Hilton lounge for waiting passengers. A great facility, if only guests knew it existed. I was shown a small sign on a pole near what looked like a restaurant entrance which referred to the Hilton boat, but by then it was too late. Note also that if arriving back at the hotel when it is dark, it is a pitch-black walk for most of the journey back to reception - no lighting anywhere. Overall, the hotel should be an excellent 5-star establishment, and maybe some of the service-related problems I faced are simply teething troubles that will resolve themselves over time. But the infrastructure suffers so badly from the style-over-substance problems that I have outlined that I would be very unlikely to want to stay here again. Perhaps it's no surprise that the hotel does not seem to offer guests any feedback form to complete on their visit!
My wife and I stayed at this hotel for 1 night on April 14 after a vacation in HuaHin at the 5-star Hyatt regency resort. We paid 120USD per night incl. 2 breakfast through Hotelthailand. The whole experience was great!
The check-in was quick and smooth and we were guided to our room, which was very modern, stylish and clean and had a nice view over the river. The fitness facilities were great with all the machines you need, sauna, steam batch etc. The bar on the top floor is cool and has a great view over the river and the Bangkok skyline. The pool was on the 6th floor and had a nice view over the river. However, it was very small and not very good for swimming. However, we were in Bangkok for shopping and from the Hilton the central shopping area is only 5-10 min away in a taxi.
The hotel helped us with dinner reservations and arranged for a river boat to pick us up at take us there. The staff also helped us to stored our luggage after checking out and allowed us to use the showers after spending a full day shopping and before heading off to the airport.
The only downside was the breakfast, which was very crowded causing service to be slower than normal. However, the food was fine.
I travel a lot around the world on business and can strongly recommend this hotel for business people travel or couples looking for a comfortable place for sleeping and eating breakfast in Bangkok. I do not recommend familities to stay at the Hilton.
We felt that we got much better value for money at the Hilton compared to the Shangri-La where we paid 200USD / night excl. breakfast in July 2005. Believe me the Shangri-La is great too, but to get the same at the Hilton for half the price is an easy choice.
You Will Either Love It or Hate It!
Just returned from a long weekend in Bangkok. I stayed at the Millennium Hilton for 3 nights. Spanking new, barely two months old, the hotel is ultra modern. The lobby is impressive with minimalist chic decor and piped-in "chill out" music. The room I stayed in had generous views of the Chao Praya river. Again, the decor is minimalist chic with a very comfortable bed. But although I had a good first impression of the hotel when I arrived, that quickly changed after my first night. Here are some of the problems I encountered:
1) There was no turn-down service for the 3 nights I stayed. Imagine my disappointment when I came back at 11pm on the 1st night and found the bed unmade! I would close one eye and not bother if they forgot to turn down my bed for one night, but three nights in a row was a little too much! Very unacceptable for a 5-star hotel!
2) There was something wrong with the drainage in the bathroom. The water from the shower would flow outwards instead of inwards and flood the whole bathroom! This happened everytime I took a shower... mind you, the glass door was closed at all times!
3) My welcome fruit basket arrived only on the 3rd day of my stay! I totally forgot about it and was pleasantly surprised when a staff came to my room with a basket of fruits, compliments of the hotel! Strange that they took so long to deliver the fruits to me...
4) The swimming pool is rather innovative with a beach concept. But it could get a little messy! The day I was there, strong winds blew the sand everywhere! Some of it got stuck in my hair!!! The poor staff had to use a mop to clean up the mess. Even the floors at the gym reception was a mess with wet sand! I am not exaggarating. You have to see it to believe it! I don't know if the beach concept is really such a good idea afterall... oh yes, if you plan to do laps in the pool, don't bother. It's too small.
5)The breakfast was disappointing. Very limited selection and the winter melon soup I had tasted like salt water. Awful! I would recommend that you eat out instead. But on the plus side, the wait staff were excellent. Very polite and efficient.
6) I was charged for a breakfast I didn't eat on the last day. Fortunately, the staff was quick to rectify the error.
7) I was looking for a hotel shopping bag to put my stuff in, but the hotel ran out of them! Hmmm...
Anyway, despite the few flaws mentioned, the staff was well trained and polite. But I would not stay there again because I prefer a bigger pool to swim in and a big breakfast with a wide selection of food.
My partner and I are presently staying at the Hilton Millennium, Bangkok. We found this hotel as our usual hotel in Bangkok, being the Banyan Tree was not available. We were greatly disappointed as we are Banyan Tree addicts and love the 5+ star luxuries that the chain offers. Whilst looking for alternatives we came across the new Millennium Hilton Bangkok, which we now know has only been open for 9 days!!!! Being a soft opening we found fantastic rates on offer of USD$105 per night including buffet breakfast... This was for a river view deluxe room. We decided to book the hotel for our 5 night stop in Bangkok. The first three nights we booked a river view deluxe room and then upgraded for the last two nights to an Executive River Suite. The hotel is situated on the other side of the river; it is located just down from the Peninsula hotel. It posed no problem for us being on this side of the river, taxis are so cheap in Bangkok and you always have the Hilton River Boat to cross the river anyway.... We did this once but decided it was easier to just get a taxi from the hotel door. The entrance foyer is a grand impressive atrium - total modern chic!!!! The staffs are unbelievable well trained. I thought only the Banyan Tree Bangkok staff was like this but bravo Hilton, the Thai staff excels.... Breakfast was an absolute treat; we ate in Flow which is a huge glamorous river side restaurant with 5 open kitchens and an abundance of high quality food. I have stayed at some amazing hotels throughout the world, but this breakfast was impressive!!!! The first room we stayed in was of standard size, a little on the small side for what we are used to, very comfy bed, sofa, fast internet etc. All of the things you would expect in a 5 star hotel really. Normally we would always stay in club or executive rooms, but the rate of USD$105 per night was too good to pass up. However after 3 nights we decided to upgrade and were offered the Executive Suite at only USD$185 per night. This was not the Executive Room but a Suite with large living area, Plasma, Guest bathroom, large office area and curved windows looking all over the river. Then the bedroom area was separate with sort of open plan bathroom that is divided with shutters from the bed area. Again a Plasma TV, Rain Shower, full Jacuzzi Bath etc.... very comfortable and stylish room. There obviously is no comparison between the river view deluxe room and the suite and for an extra $70 per night is INCREDIBLE value. I am not sure how long these rates will last but we booked direct on the hotels own website. Along with the executive suite came the executive lounge on the 31st hotel, lovely area with usual drinks and canapés served etc, not the best executive lounge I have been in but very nice all the same. Then the top floor of the hotel is a gorgeous Jazz bar in a circular shape.... divine, moody and sexy. There is also a glass elevator that runs on the outside of the building from ground floor to the 31st executive lounge and the Jazz bar that comes up through the water of the swimming pool. The pool area is a unique concept; whilst not large it is good for off season. I am not sure how it would fare in peak season. Half of the sun loungers are on sand in one area and the second half of the sun beds are half submerged in water, so you walk through about 4-5 inches of water surrounding all the sun beds and then dropping off the side off the building in an infinity edge design. Today is the hotels 9th day of operation and yes whilst there are still some people painting in a few unobtrusive corners the hotel overall is an impressive structure, modern and chic. The staffs are excellent, one of the breakfast staff who I saw on the first day, remembered our room number 3 days later without us having to tell her. The executive floor staff greeted me by name on my first visit... as I entered they said, Welcome Mr. Alexander... I am still trying to work out how they knew who I was!!!!
Whilst my partner and I have always loved Banyan Tree and visit Thailand twice a year we now have the incredibly hard decision of choosing between Banyan and Millennium... I travel First Class with airlines and stay at the best hotels around the world and am not easy to impress but this hotel has well and truly impressed me!!!