How has this hotel rated in the past?
- Drycleaning onsite
- Meeting rooms/conference facilities
- Minbar in room
- Airport Transportation
- Non-smoking rooms
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Historical Traveler Reviews The Midland Manchester
Midland is still a piece of jewellery
I stayed for one night at the Midland on 14 August 04 for the Madonna concert at MEN Arena. My last visit at the Midland Hotel was 5 years ago. I've got a good rate for the room and I know what to expect. The rate was one of the best I was able to book at the weekend. My girlfriend loved the hotel from minute one, because this hotel is unusal. I was not disapointed. The room was clean - ok the bathroom could be more modern but was clean too. The lobby is still very impressive, staff was friendly. I hope Paramount will invest money to keep the hotel in good condition. Yes I agree - the hotel needs new lifts ! I would stay again at the Midland, stipulation is a good rate for the room.
We stay at the Midland each year for my birthday, but not anymore - the standards are slipping and now there is real competition, I can see things only getting worse for the new member of the Paramount Group.
The hotel has turned into a stopover for Hen & Stag parties, which is all very well if you are involved - but if you are a business guest or here for a relaxing break then be warned!
The property is becoming more and more jaded each year and I can only echo earlier comments on the disgraceful lifts (clank and scrape on ascent and descent, take an age to arrive in the first place, only 2 of 3 working in the first place and, despite there being a goods life the main lift was used by staff for deliveries!). The aircon is a disgrace and a relic from a bygone era.
The general condition of the furniture and decor is appalling and whereas the staff who have been employed at the Midland for many years still retain a high level of professionalism, the new recruits are beyond belief in there lack of consideration.
We were kept awake by revellers on Sunday morning from 2 am until 4am, despite many calls to reception and promises that security were dealing with it - this was not the case as knocks on the door were met with cheers from inside the noisy room, when i complained in the morning - I was greeted with shock that I was not offered an alternative room - at 4am - is this appropriate?
At breakfast, despite being shown to a table - when we went to collect our buffet breakfast someone else sat at our table, despite the bags/orange juice - when I mentioned this to the member of staff who sat us there, she said that she would find US an alternative table, I mentioned that our bags were there - so she had a word with the offender, who ungraciously moved (but not before taking our toast and juices!).
Yet again, it was us that were asked to move initially.
Suffice it to stay that the drop in class means that we will not be returning to our old favourite, but will be trying the new 5 star Radisson, which comes with a pool and Jacuzzi.
The Midland is an exceptionally beautiful Victorian landmark on the outside and a shambles on the inside. I AM CURRENTLY STAYING THERE...
I write to you from a large room on the inside of one of the courtyards (overlooking the glass ceiling of the lobby). The carpeting is worn & faded, the bedspread threadbare and the wallpaper is peeling. The AC is very cranky and the walls echo with the sounds of other guests flushing toilets. Yes, the room is good-sized, but the furnishings belong in a beat-up motel, not a Five-star hotel (as the hotel dares to describe itself). What a fraud!
This is absolutely not a business hotel, either. The internet connection is outrageously slow dial-up, the desks are tiny, the chairs uncomfortable.
Why don't I check out? My company got a deal on the room, but they were still ripped off. If they thought they were doing me any favors by putting me in this crumbling hostel they were dead wrong.
For some reason all the locals are impressed when you mention The Midland, but alas, none of them actually stay here.
The public areas are bland and obviously the result of an 80's or 90's rehab. The place is WAY overdue for refurbishment. The elevators screech and clank (if they happen to be working). The lobby furniture looks like it's ready for the Oxfam shop. Paint is faded, wallpaper peeling, plaster dented...
The only advantage is an excellent location in the centre of everything. However there are numerous modern hotels with much better facilities within seconds of the poor old Midland. I suggest the Novotel, Jury's Inn or Premier Lodge for moderate level and the Radisson/Edwardian or The Lowry for a REAL 5-star hotel.
One positive note with The Midland is the generally high level of service from the staff. Very responsive to problems, ie. the laundry, the HORRIBLE breakfast buffet, AC & heat, phones. Very good manners and demeanor (mostly).
Stay somewhere else...trust me...
Paramount has got a LOT of work to do in bringing this place up to 5-star standards. This will take years, so got to the competition and just come to The Midland to take pictures of the gorgeous exterior and avoid the decay within.
Well loved Manchester Hotel
I felt moved to write on behalf of the Midland so that users of this guide are not misled by other comments. I've stayed at this hotel many times, the last being when I was snowed in and had to stay in Manchester for two nights. The Midland is faded grandeur but that just adds to the charm. The public areas are lovely and you'll have to book early for the cream teas in the afternoon which attact a real cross section of society and promote a real feeling of well being. Many of the big bands like the Rolling Stones make the Midland their base when touring because it's not another sterile modern hotel. It was also the base for the Labour Party conference. It's always busy and you'll see lots of celebrities passing through if you sit in the lounge with a fantastic cafe latte and shortbread. The rooms vary because it's an old hotel and not built to some formula. Room service is served in big silver dishes and really enjoyable. I felt thoroughly comforted by my stay.
Grand old lady in need of some rejuvination
I have stayed at the Midland a few times. Some of the rooms are small, others are huge. The location is excellent, although as a city centre hotel, there is likely to be some loud noise late in the evening from revellers making their way home, plus if you get a room on the Lower Mosley St side, particularly the Mezzanine level, you must expect to be awoken by the trams from around 6am (and they toot their horn as they enter St. peters Sq).
Over the years I have watched the room quality fall away. It is a big expensive hotel to maintain and the money just hasn't been there. It has now been sold to the Paramount Hotel chain, so I expect it will just get a light touch up. It is 4 star by facilities, but sadly now, only 2-3 stars by room quality.
The public areas are very grand, well maintained and the staff are generally helpfull.
I'm not sure if I will stay there again. It would need to be a deeply cut discounted rate to entice me. Then again, perhaps that is what Paramount are good at.
Good Location/Too Expensive
We stayed for one night before flying out of Manchester in March of 2004. The room was large with two Queen beds, but for 99 pounds didn't seem like a great deal...especially in US dollars. The location is great, the building beautiful but the rooms are badly in need of refurbishing. The carpets, decorating and even the mattresses have all seen better days. Apparently the hotel has just recently been purchased and will be redecorated. On the positive side...there is a Starbucks across the street and it's a 10 mile cab ride(22 pounds) from Manchester Airport. Look for a cheap online rate and it will help you overlook the hotel's flaws!
Okay if you like that sort of thing
Hmm, mixed feelings. On the one hand, all basically fine - there were posh chandeliers, it was central, a good choice of breakfast, decent room, a good shower, a good hairdryer. The cleaners did a great job.If you get a bargain internet rate like the previous reviewer, if you get a good room and if you catch the staff in the right mood, it could be a real treat.On the other hand, it took me four requests to get an ironing board; when I walked in with large bags the flunkies just watched me struggle; the receptionist misplaced my credit card; the central heating was slow, loud and breezy, so I went to bed too hot and woke up in night shivering; the lifts malfunctioned repeatedly, with no option of using the stairs except in emergencies (I got escorted down stairs through private staff area when I complained); what fluffy robes?; 6 GBP for a Cointreau?; beware automatic minibar which charges you to put your own stuff in fridge (it senses movement) - though when I explained this they dropped the huge bill; also, it's not the hotel's fault, but my colleague had an allergic reaction to the wallmounted Dove bodywash - nasty!Avoid the Mezzanine front rooms if you're a light sleeper - trams and revellers outside go on until late.By the way, the trams are great, and Manchester's fascinating - Chinatown nearby, lots of theatre, galleries, shopping. Take a look inside the Town Hall if you can - Victorian gothic, used as pretend House of Commons in House of Cards, etc.So, mixed feelings, but at those prices and at 4 stars, I'd expect more.
Great Value for money
Stayed in the Midland 27th December 2003. Booked on line and got room for £89.00 per night including full english breakfast for myself my wife and 12yr old son. Room had 2 double beds, sofabed, writing desk and additional table and chairs. It was huge. Nice big bathroom. Shower not very good needs water works looking at. We had been to the palace Theatre less than half a mile away. Eat in close by Chinese restaurant.
Hotel is right next to Manchesters Chinatown. disagree with lady reviewer earlier. We walked near the hotel with oiur son at around midnight and never felt the slightest bit in danger. Hotel probably does need some money spending on it, but it is still very comfortable friendly and gives the feel of something a little special. The gentleman who suggests it may be better to spend £50.00 at the premier lodge next door. where you are guar=anteed no atmosphere or breakfast has obviously been taking mind altering drugs. Andrew Morgan . Bolton England
Beautiful central hotel but in need of refurbishment!
Stayed at the Crowne Plaza Midland October 2003 with my cousin on a 'girlie weekend'. Nice location-more or less in the centre of the city in the close vicinity of bars and nightclubs. Thought it was a bit rough at the back of the hotel, towards Oxford road train station though! (Would'nt walk down there late at night!) The hotel reception is very impressive-a high ceiling, rich red carpets and leather furniture give a rather grand feeling. The coridoors are furnished in similar style. It stops there. Our room appeared to be dark and was quite small, which was rather unexpected for a hotel of this size. The bedspread was faded and dated looking and the wallpaper had a few damp patches. Bathroom in good condition with a good shower. The window overlooked a hellish looking courtyard of concrete and the inner walls of the hotel in scary psycadellic shades of red and cream! Nasty. We just drew the curtains and began to get ready, raiding the rather well equipped but expensive minibar in our fluffy white bathrobes. The TV has radio chanels aswell as satellite chanels. The leisure club is disappointing. A small pool and jacuzzi plus steam room. Small gym with cardiovascular equipment and an aerobics deck with free weights.
Overall a fairly nice hotel but the rooms need a touch of refurbishment.
Manchester hotels are, in general, poor. The Crowne Plaza is well regarded, and its public areas, leisure complex and French restaurant are good. Rooms, however, disappoint. My GBP 128 room was average to small in size, with a wobbly floor, dark green carpet, dark green walls, cracked windows and no real view. The bathroom was small, all plastic - no marble - and with dull toiletries and plastic (!) glasses.
There is also no turndown service, unless you ring and request it. This Victorian building may have a certain charm but it would be worth pulling it down and starting again. Next door is a brand new Premier Lodge which is only GBP 50 per night and, I would expect, should have bigger - and certainly more modern - rooms.
TripAdvisor Reviews The Midland Manchester
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