Metropolitan Palace Hotel
Travel Blogs from Dubai
After driving back from RAK, we went back to Dubai in search of our hotel....only to find out that the rich Arab guy owns about 7 hotels in Dubai all with similar names.
The hotel which we are staying at is lovely, with waterfalls and chandeliers the height of 2 floors dangling down the centre. Pianist playing in the foyer every evening …
Following a mandatory eight-hour physical at a Canadian Specialist Clinic yesterday (where I never actually met a single person from Canada), I found myself sitting at a place very near the hotel called Back Street Cafe. The air inside thick, where through the reflection of the smoke-stained mirrors, I noticed a heaping stockpile of Hookahs drying …
DAY 34 THU We booked ourselves out of Locanda Silva and dragged our luggage, a little heavier than when we had arrived, down to San Zaccharia vaporetto stop. We were actually able to help an American couple, less seasoned travellers than ourselves, who were heading towards the airport. The vaporetto took an hour to reach the airport, chugging …
... far as the 124th floor where the observation deck and terrace are. In the world's fastest lift this only took 1 minute! Once there the view really gave you a sense of how much this city has really just risen in the desert. Though the heat haze limited visibility a little, it was still like looking down on a mini world of Lego. After safely returning to ground we wandered outside just in time to see the large red ball of the setting sun peeking out between the skyscrapers. We ...
... plane at 1.15am so no time for a shower. It was 38 degrees in Dubai. Dubai airport is very modern, clean and very big (not as big as Singapore). It only had 2 signs: Connections and Baggage so eventually we discovered Connections was where security was and we lined up. Of course Garry's boots set the alarm off and as there was no seat for him to sit down to take them off, I had to unlace them. Eventually the security ...
How has this hotel rated in the past?
- Shuttle bus service
- Swimming pool
- Room service
- Business Services
Historical Traveler Reviews Metropolitan Palace Hotel Dubai
Excellent service and staff
I spend 5 nights as part of mine 7 nights stay in Dubai, and I must say that I'm very satisfied whit my stay at the hotel. The staff and service was excellent, they where always happy, polite and extremely helpful. The hotel is mainly for business travellers, and less to families and holyday travellers, but I felt very welcome at all times (as that said Metropolitan Palace leys in the Creek, mainly a business era of Dubai). I lived in superior double-room, it was small but nice and clean. Nice pool at the top of the roof whit access to sauna, steam room and a fine gym. The lobby was also very nice. I think the hotel is worth the five stars.
A Luxury hotel with great service
stayed for 1 week, the service at this hotel is outstanding and very friendly staff. the rooms and bathroom were luxurious and fully equipped. Room service was superb. The hotel has excellent pool and gym and nothing is too much trouble for them. The looby is impressive and the hotel is located in a good part of dubai and only about 15 mins from the airport. the breakfast is out of this world.
It is worth the 5 stars but this hotel is not cheap and in a excellent location.
Pleasant stay on business
..The staff and service good. Room was 4* not 5*..I was in a standard room. My room faced the street and was only on the 4th floor so there was some very minor street noise. Great fitness club. I was very pleased with the stay.
Rude duty manager & reception staff
The reception staff were rude. We arrived at the hotel at 7am and couldn't check into our room until 12pm but were advised that if we paid $100 we could get a room earlier. We then asked for an early check in & were willing to pay the extra cost but were then informed that they had no rooms available at all before 12pm! The reception staff didn't seem bothered and weren't even friendly, (you'd expect this considering the quality of the hotel). So we talked to the manager, Mr Reda, who said he'll get back to us & never did. The hotel itself was very good, apart from having building works going on just opposite and some of the staff need training in good customer service, including the manager.
The hotel it's self was gorgeous. They have beautiful rooms, bed were very comfortable and the bathroom was really nice.
The people at reception however are not very friendly so don't mess with them. All other staff members were nice.
The breakfast was fabulous, however i don't think i would pay rack rate for this hotel.
But overall if you can get a good deal would reccommend it. Alos in a great location.
Lots of construction happening to the front of hotel, and it was a long walk to our room near the beach. Room was spacious, clean, modern and nice with a flat screen TV, DVD/CD player, and a sitting area. Pool was big with swim up bar/restaurant. Beers from the pool bar were almost $7 which we thought was pricy. Water slide in the kid's area, and a bubbly Jacuzzi bed and Jacuzzi in the main pool. As usual for hotels in this area of Dubai there is lots of construction around which you can hear from the pool area and was disappointing especially for the price. Beach was decent with lots of sun beds. Breakfast was good with the typical hotel buffet breakfast choices. Hotel wait staff was helpful, but the receptionist area staff could use some training on customer service. All and all was a positive experience but would most likely try a different hotel in the area.
This hotel to me was a disapointment. I booked an Executive Room, which was to include airport transfer and access to the club lounge and free internet access. The free internet access was, according to the staff a misunderstanding. Therefore I had to pay about US 25.00 per day. The speed was slow too.
We got a room at this hotel for an exceptional deal so can't really comment on value for money although I would say that it was certainly a five star hotel. The hotel lobby is very plush and everything was very clean and glitzy as one would expect. The location is good, being fairly close to the bridge taking you over the creek and to the souks in Deira. I didn't really notice many nice looking restaurants close by but there were several supermarkets within a couple of minutes walk, an internet cafe next door to the hotel and some dry cleaners and laundrettes nearby - which is not a bad thing when you consider the hotel was charging something like £6 to iron a shirt and I got mine ironed on the spot down the road for under £1.
Excellent value for money
Stayed here for 3 nights in September as part of our wedding anniversary trip. Near enough to city to walk but not close enough to be noisy. Large, clean comfortable rooms and excellent food. Added bonus of complimentary airport pick up. Very friendly staff and beautiful flower arrangement and cake delivered to our room on our anniversary. If you want a great hotel at an excellent price then give this hotel a try.