Metropolitan Palace Hotel
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Travel Blogs from Dubai
After driving back from RAK, we went back to Dubai in search of our hotel....only to find out that the rich Arab guy owns about 7 hotels in Dubai all with similar names.
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DAY 34 THU We booked ourselves out of Locanda Silva and dragged our luggage, a little heavier than when we had arrived, down to San Zaccharia vaporetto stop. We were actually able to help an American couple, less seasoned travellers than ourselves, who were heading towards the airport. The vaporetto took an hour to reach the airport, chugging …
... and under the one roof. The Mall of the Emirates also has Ski Dubai, Dutac theatre, Magic Planet and the Vox Cinema to keep you amused as well as tons of restaurants and the shops take you hours to get around if you do venture in! We went one better and jumped the tube to our other favourite shopping mall - the excitingly named Dubai Mall!
The Dubai Mall is the biggest retail outlet in the world standing at nearly 6 million square feet and ...
We had a very nice flight to Dubai and watched loads of movies and tv programmes and after got a very glam taxi to our hotel, only a 10 minute journey. We felt very out of place with our massive rucksacks, as the hotel is very posh oops.. But we have settled in to our room and spent most of last night watching keeping up the kardashians (ew). We ordered room service for the first time ever for ...
How has this hotel rated in the past?
- Shuttle bus service
- Swimming pool
- Room service
- Wheelchair accessibility
Historical Traveler Reviews Metropolitan Palace Hotel Dubai
Excellent service and staff
I spend 5 nights as part of mine 7 nights stay in Dubai, and I must say that I'm very satisfied whit my stay at the hotel. The staff and service was excellent, they where always happy, polite and extremely helpful. The hotel is mainly for business travellers, and less to families and holyday travellers, but I felt very welcome at all times (as that said Metropolitan Palace leys in the Creek, mainly a business era of Dubai). I lived in superior double-room, it was small but nice and clean. Nice pool at the top of the roof whit access to sauna, steam room and a fine gym. The lobby was also very nice. I think the hotel is worth the five stars.
A Luxury hotel with great service
stayed for 1 week, the service at this hotel is outstanding and very friendly staff. the rooms and bathroom were luxurious and fully equipped. Room service was superb. The hotel has excellent pool and gym and nothing is too much trouble for them. The looby is impressive and the hotel is located in a good part of dubai and only about 15 mins from the airport. the breakfast is out of this world.
It is worth the 5 stars but this hotel is not cheap and in a excellent location.
Pleasant stay on business
..The staff and service good. Room was 4* not 5*..I was in a standard room. My room faced the street and was only on the 4th floor so there was some very minor street noise. Great fitness club. I was very pleased with the stay.
Rude duty manager & reception staff
The reception staff were rude. We arrived at the hotel at 7am and couldn't check into our room until 12pm but were advised that if we paid $100 we could get a room earlier. We then asked for an early check in & were willing to pay the extra cost but were then informed that they had no rooms available at all before 12pm! The reception staff didn't seem bothered and weren't even friendly, (you'd expect this considering the quality of the hotel). So we talked to the manager, Mr Reda, who said he'll get back to us & never did. The hotel itself was very good, apart from having building works going on just opposite and some of the staff need training in good customer service, including the manager.
The hotel it's self was gorgeous. They have beautiful rooms, bed were very comfortable and the bathroom was really nice.
The people at reception however are not very friendly so don't mess with them. All other staff members were nice.
The breakfast was fabulous, however i don't think i would pay rack rate for this hotel.
But overall if you can get a good deal would reccommend it. Alos in a great location.
Lots of construction happening to the front of hotel, and it was a long walk to our room near the beach. Room was spacious, clean, modern and nice with a flat screen TV, DVD/CD player, and a sitting area. Pool was big with swim up bar/restaurant. Beers from the pool bar were almost $7 which we thought was pricy. Water slide in the kid's area, and a bubbly Jacuzzi bed and Jacuzzi in the main pool. As usual for hotels in this area of Dubai there is lots of construction around which you can hear from the pool area and was disappointing especially for the price. Beach was decent with lots of sun beds. Breakfast was good with the typical hotel buffet breakfast choices. Hotel wait staff was helpful, but the receptionist area staff could use some training on customer service. All and all was a positive experience but would most likely try a different hotel in the area.
This hotel to me was a disapointment. I booked an Executive Room, which was to include airport transfer and access to the club lounge and free internet access. The free internet access was, according to the staff a misunderstanding. Therefore I had to pay about US 25.00 per day. The speed was slow too.
We got a room at this hotel for an exceptional deal so can't really comment on value for money although I would say that it was certainly a five star hotel. The hotel lobby is very plush and everything was very clean and glitzy as one would expect. The location is good, being fairly close to the bridge taking you over the creek and to the souks in Deira. I didn't really notice many nice looking restaurants close by but there were several supermarkets within a couple of minutes walk, an internet cafe next door to the hotel and some dry cleaners and laundrettes nearby - which is not a bad thing when you consider the hotel was charging something like £6 to iron a shirt and I got mine ironed on the spot down the road for under £1.
Excellent value for money
Stayed here for 3 nights in September as part of our wedding anniversary trip. Near enough to city to walk but not close enough to be noisy. Large, clean comfortable rooms and excellent food. Added bonus of complimentary airport pick up. Very friendly staff and beautiful flower arrangement and cake delivered to our room on our anniversary. If you want a great hotel at an excellent price then give this hotel a try.