Metropolitan by COMO, London
How has this hotel rated in the past?
- Shuttle bus service
- Free High-Speed Internet
- Room service
- Business Services
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Historical Traveler Reviews Metropolitan by COMO, London
I wouldn't return
There are far better boutique hotels in London than this one. The rooms, while clean and functionally well-designed, are dull and drab, not stylish. Service is terrible: when we checked in, my colleagues' room wasn't ready, even though it was 5pm; it took fifteen minutes to make martinis. Worst of all, the hotel bar was closed for a private function so that guests had to have drinks in the lobby. In a hotel of this type, the bar is a very important amenity so to close it is disgraceful. In a city full of chic hotels, from Malmaison to the Sanderson, there's no reason to stay here when you could be somewhere so much better.
Overall, a great London hotel
While not outstanding in all aspects, I loved the Metropolitan hotel. What was outstanding was the comfort of the great king size bed, the appointment of the room, the unbeatable location and the friendliness of the staff and their knowledge of the area. I had one of the lower level rooms that looked out onto another building which was very ugly; you could see a patch of park view - the staff explained this to me when I checked in though. The robes hanging in the bathroom looked like rags and were grey with wear. The room felt a litte "banged up" or lived in, but was nice and clean. I love that you can play music from the TV which also plays in the bathroom with the flip of a switch. The room was very technologically advanced which made it very comfortable. The concierge was fantastic and recommended some great restaurants. The front desk staff was also superb, very friendly and personable. I would stay here again, but opt for a room with a better room and new bath robes.
Stayed here and had a great time. Top level of service (friendly staff and really good concierge), really nice room, great food and drink at Nobu and the Met. Excellent location - 5 mins from Knightsbrodge and about 15mins to Oxford Street. Definetly going to stay here again.
The Met - More than meets the eye
The Met has grown on me, first time we stayed there we were upgraded to a queen park view room on one of the top floors which was just fantastic, incredibly spacious and well designed, then we went back exactly one year later and had booked a City View Room on some special offer with late checkout - mmmm...rooftop and back of building view room would be a better description, we didn't complain but did speak to the Manager and explain that if possible we'd like something with a better view. Expecting a derisory snort they quietly and efficiently got on the job given they were packed out that week-end and upgraded us to a park view room of the same standard (although the bathroom was much bigger for some reason). We agreed to split the price difference , whilst letting us keep the late check out ( - I found out this gave the chamber maids some 30 minutes to get tip we left into order for the next guests) which I thought was really decent of them given there was nothing "wrong" with the room we just wanted something better once we were there. As for the Met bar..well it's handy for a late night drink before you head up but I wouldn't stay there all night in the hope of spotting a celeb. So Try and get the Park view rooms regardless of their tier or price as they tend to be bigger and given they have room width windows have a much more spacious feel than the city view rooms.
Lastly if you drive there let the doorman take the car as they put it in a secure car park around the corner and retrieve it for you when you leave , handy as parking is a nightmare around there.
First rate style
I stayed here one night in September 2003 and had a superb room overlooking the park (and the Four Seasons Hotel across the road !).
Stunning style and design to the room; terrific room service too.
Minor disappointment was that the bathroom was a bit cramped and I had great problems keeping the plug in the bath (!) but the soaps and fluffy towels were excellent.
Very helpful staff all round and even though I am not exactly a youngster I enjoyed a few drinks in the Met Bar. Terrific martinis and wonderfully attentive waiting staff.
Get set to be IGNORED
After extensive research, I booked the "Met" for a week recently, favoring its locaton across from Hyde Park and the on site restaurant NOBU, which we have here in Miami. I think the tag line "Style over Substance", would be appropriate except for the fact that they had no style. Expect to be ignored literally from the moment you enter the front ,to the concierge all the way down the line. And if you dmeand a little help,(directions etc.), expect to be looked at with disdain. All this for $400 per night, extrememly small rooms, and soaps/toiletries that are so highly scented,(herbal??), that I bought Pantene at the local Boots drugstore. Had I known the Lanesborough was just around the corner I would have been far better off. Also, much is made of the Met bar onsite which requires membership for admittance or residence in the hotel.....SNORE, no one there the 3 times I looked in. I don't make it a habit to write reviews but this place SUCKED.
Its a Bet at the Met
Stayed here several times. However, our latest stay will be our last. Staff are not only gorgeous but very polite and helpful.Rooms need a revamp. Furnishings are faded and tired. Bathroom looked rather bashed although the toiletries are luxurious. Strong odour of cooking in the bedroom from the In-House restaurant.Nobu Restaurant - Super.They have a large turnover of staff at the Met Bar The recent bunch are pretentious, rude and not interested. It's no wonder it has lost its favour with the "In Crowd".
Felt like a queen .
Fantastic really swish good to feel like a celebrity . met bar fantastic the most popular bar in london .best place for hanging out with celebs. food superb.
Stayed in a near top floor park view room November 2001.
Didn't have a balcony ( most rooms do have) but it was winter so we did not mind - get one if it is important and also you get a slightly better view as our room was set back slightly.
Room and bathroom fine and good size. Bathroom not quite as luzurious as I would have expected but fine really.
Met bar pretty average but I guess it is best in the week when there are less tourists like me!
beautiful hotel great staff simple modern rooms super!
TripAdvisor Reviews Metropolitan by COMO, London
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