Metropole Budget Hostel
How has this hotel rated in the past?
Historical Traveler Reviews Skanes Serail Monastir
Nice island, shame about the hotel
We found Malta and the Maltese to be friendly, helpful and we enjoyed our stay, except for the hotel. On inspecting our room we had to ask for the sheets to be changed as there was hairs in the bed and stains on the sheets. The paintwork was disgusting, with stains on the bathroom door which made you wonder what had been going on. The common areas of the hotel were shabby. Breakfast was less than inviting, with the plastic clothes sticky.
The restaurants that we eat in were superb, with good service.
We will return to Malta, but definitely not to the metropole
My wife and I stayed at the Metropole for 5 nights in September. The first room that we were shown was completely unacceptable. It was dirty and worn and had only a curtain and hole in the floor for a shower. The room itself was very small, not suitable for a stay of 5 nights. We were only given a better room after talking to the manager and paying an extra 3 liras per night. The air-conditioning was shut off between 9 and 4 each day. A deposit of 5 liras was needed to get the remote for the TV. The one and only (splash) pool was closed at least one day during our stay. Breakfast consisted of a cold buffet with hot food available at an extra charge.The level of customer service was average at best. All-in-all not what we were expecting on our first and now last trip to Malta.
On the positive side the hotel was very close to the waterfront and it was easy to get around the island using the public bus service.
Run on a shoestring and needs a total refurbishing
THE GOOD - the hotel is situated in a quiet residential part of Sliema, but just literally a stones throw away from the flat rocky beach, and a lovely promenade, which the locals use of an evening as much as the tourists. The food is well prepared in general, but is served on cold plates, and the lights above the food to keep it warm when waiting to be served do not seem up to the job. A book is left on reception for comments on the food, which gets a maximum of 5 positive comments a night. The staff are friendly and hard working, but there just doesn't seem enough of them to get the job done, crockery regularly runs out at meal times.
THE BAD - The hotel needs totally refurbishing. The corridors are dark, with depressing drab green doors, and the furniture in my standard room was painted in bright turquoise, with bright orange bedding and curtains, nice! The hum of the fluorescent light in the room did nothing for the ambiance either. The dining room is dim, so much so I found it very difficult to see all the bones in my fish for my first evening meal. The rooms were entered by cleaners on a daily basis, but what they did I'm not sure. The woodwork around the doors were filthy from years of fingerprints, and I struggled for a few days to get them to replace the used towels they had taken away, and was left with only hand towels.
THE UGLY - When I first entered my room I had to do a little dance to squash the small cockroach I saw scurrying across the floor. One night I awoke to a slight clicking sound. I switched the light on to find a cockroach about 30cm long, which was trying to get into an opened bar of chocolate I had left on my bedside table. Unfortunately this uninvited guest was too quick for me, and went behind the headboard which was screwed to the wall. The door to my room had been kicked in in the past and had been screwed loosely back together. I didn't notice that on any other doors, and Malta does seem relatively crime free. However I did take advantage of the safety deposit box Lm0.75 per day.
FINALLY - the regular sight of people at reception complaining about problems, and complaining about the fact that problems that they had previously complained about, still hadn't been sorted tells its own story. I saw the manager being push started in his car one day, he obviously maintains his car about as well as he does the hotel! I am sure there are worse hotels, but I can guarantee there are better.
It's just my opinion, but if I were you I would pass this one by and look for something better.
As a family of four, we stayed at the Metropole Hotel for 2 weeks in August 05 on a half board basis. Starting with the good, well that is to say not bad, staff were friendly and courteous. The entrance and reception were neat and tidy and the rooftop bar is generally nice albeit the splash pool would qualify on the basis of splash but possibly not "pool". The food was OK but after 2 weeks of very similar fare; it was frankly quite boring. Breakfast was very poor with a continental that boasted no fresh fruit or yoghurt. Cheese and ham were the order of the day, every day. However, on Sundays you could look forward to full English. Well actually, no you couldn't. The very streaky bacon was loaded into a dish, looking uncooked and greasy. The sausages were no better and there was only the choice of scrambled egg. Fortunately, we found two cracking bars down towards St Julians, which served a superb full English for 1 Lira 50 cents. And now to the bad: the rooms are quite dreadful. The hotel claims that it has standard and superior rooms. For standard, read awful and for superior, read OK. We had two tiny twin rooms and despite complaints (please form an orderly queue) we had to make do. The shower consisting of a base and a curtain was unhygienic and it was not possible for an average sized person to use the shower without flooding the entire room. The standard of cleanliness left an awful lot to be desired. Overall, the hotel was disappointing and I would advise any-one thinking of staying there not to expect too much. It certainly did not rate as a 3-star and I have contacted our holiday agent, Mercury Direct to advise that their brochure borders on misrepresentation.
You get what you pay for.
In my opinion the Metropole is a 'budget holiday in the sun' type of hotel located just off the Sliema promenade.
Charmless corridors leading to fairly spartan but adequate rooms. Aircon worked ok as did TV after paying Lm5 (refundable) for remote control. Small balcony with sea visible in the distance. 2 lifts serving 8 floors worked reluctantly.
Breakfast disappionting. Tea, Coffee, Cerials, bread, jam, yellow cheese, pink meat. Hot eggs, bacon etc 90cents extra. Rooftop quite pleasant. Small pool, loungers and late night bar.
Room cleaners take no prisoners! Got back at 8.15 am after breakfast to find my room being cleaned.
Staff very nice, helpful, polite and considerate.
Advertised rate for single room Lm24 though I got internet discount at Lm 15 so overall you get what you pay for.
I booked a holiday in Malta via the Internet on Thursday to Travel Saturday and didn't expect much of a hotel or good food for the very moderate cost, especially as I was travelling alone and used to the overcharging of single travellers. The flight with Air Malta although late was comfortable and airline food served in both directions.
On arriving at the hotel the receptionist was charming and informative, better than I have found in some 5 star hotels in which I have stayed. The room was bsiscally furnished but adequate with a sensible size bathroom, unlike many single rooms where bathrooms tend to be more like cupboards.
The package deal was on half board and I expected to eat out most evenings as my preveious experience of half board in all countries has been less than complimentary. I didn't eat out any evening. Dinner consisted of three courses every day. Starters normally a soup or choice of various salads, or a pasta dish. There was always a choice of three main courses two meat and one fish plus a vairety of veg and potatoes. Deserts were less adventurous but there was always plenty of fresh fruit or melon and two or three other choices. House wines (local) were of a reasonable quality and price and there was a more extensive wine list available for those who wished to use it.
I travel a great deal and can only commend the staff of he Metropole for their courteous, efficicient and friendly service, they really fit the Country House tradition rather than the plastic hotel chain criteria. When there was a problem (my shower leaked) it was fixed before I knew it and the rooms were spotless and cleaned efficiently normally whilst I was having breakfast.
With individual airconditioning in the room the temperature was controlled by the guest not some central unit, meaning that I could set the temperature to what I desiered.
If I need to make a criticism the roof pool is actually more of a plunge pool and the roof terrace bar uses plastic glasses but neither of these facts really made any difference to me personally.
The majority of puplic rooms are non-smoking although the whole of the roof terrace is a smoking area something the management may want to reveiw in the future.
The Metropole is well placed for the coast (about 40 metres), with bus stops for travel to other parts of the Islands between 50 and 100 metres. About twenty minutes walk along the promenade is Paceville where the night clubs are situated for the younger set, (or a 20c (£0.25) bus ride) similarly about the same distance along the promenade in the other direction is Sliema Strand where there are many fine resaurants and bars for the older set.
To conclude a good value hotel, don't be put off by the star rating, offering standards far beyond that expected for the price.
The 2003 choral festival
Friendly people, relaxing enjoyable atmosphere. The staff was very interested in making our stay pleasant.
Me and my friend recently stayed at this hotel for four nights.
The room was not more than ok, the balcony wouldn“t lock and the rack for the showercurtain was broken but taped together again. Sometimes there was no water in taps and tv hardly worked, small and slow elevators. Staff were not overfriendly and the special sunday breakfast not a hit. Some strange maltesian goatsausages.
On the good side, the aircondition was very effective and the maids cleaned room well. Roof terass was nice, but altogether I would not stay at this hotel again.
I have stayed twice at this hotel this year 2003, once in August and once in Novemeber, so yes a returner!!
The Hotel is very clean and the staff are very friendly and very helpful. The breakfasts are very average but okay. The evening meals far better. I was pleasantly surprised by the rooftop splash pool and there is plenty of room to enjoy sitting in the sun, though dont expect a real scenic view as the Hotel is in a residential area.
I had a twin inside room at my first stay, which was okay and served its purpose. My second stay I had an inside single room, which was very small and felt very cramped, and I think the bathroom had seen better days.also not much storage room so my suitcase remained full most of the time.
I would stay again at the Hotel but would request a twin room for sole use, as I would prefer to pay the extra to get reasonable space.
Air conditioning is in the hotel which is very much needed during the summer months!
All in all the package tours to this hotel, I travelled with "Sunset", are very reasonable. I like the part of Sliema that it is located in, though quiet, it is very close to St Julians and one can walk there in 15 minutes and if you like the hustle and bustle of the town then thats only a 20 minute walk away or just a quick bus ride away.
Not a bad place to stay, but watch out for those single rooms!!!!
Well worth it
Excellent value, friendly staff, well sized rooms, very clean and hospitable!!!
TripAdvisor Reviews Skanes Serail Monastir
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