Le Meridien N'Fis
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TravelPod Member ReviewsLe Meridien N'Fis Marrakech
This hotel is rated as 5 star and it deserves its rating. The room was large with good facilities, the grounds were well maintained with tennis courts, pool and kiddies play area. The staff were very helpful and the breakfasts were of a high standard.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Wonderful hotel. While I was there, Matthew McConaughey and Penelope Cruz were staying there and shooting "Sahara", the movie. Wonderful restaurants, nightclubs and pools.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Le Meridien N'Fis Marrakech
Horrible experience at 5 stars hotel...
The hotel room is booked via last minute with specific requirement of double room, however a twin room is given on arrival claiming there was a miss understanding between last minute and Le Meridien booking services. A double room was finally given only when requested to have a written letter from Le Meridien in order to put through a claim to last minute.
The pool experience is even more horrible, first time in my life in 5 stars hotel. You have to play the game of placing magazine or newspaper on the chairs as early as possible in order to get a seat for the sun. Fortunately, a seat is arranged by the pool staff. The nightmare came when I went to the pool side restaurant for a short lunch. Another guest came and took over my chair by throwing my shirt on the side. And end up being insult with a mix of Arabic and French. There is no management or control from Meridien for rude behavior except offer me another chair..
I would not expect such an unpleasant experience when you want to relax for a few days... I would recommend you to consider other hotels if you don't want to go through the same hectics.
Séjour très agréable
Nous venons de passer quelques jours idylliques au Méridien. Accompagnée de mon époux et de mon fils.Si ce n'est que la taille de l'hôtel est un peu exagérée sur les photos, c'est un endroit très agréable. La piscine est très jolie, le jardin superbe. La salle de sport plus petite que prévu ! Je vous conseille une chambre avec terrasse, ce sont celles du rez de chaussée. l'accueil est très respectueux. Les petits cadeaux très appréciables même s'ils s'amenuisent avec le temps.. Les chambres sont belles grandes évidemment très propres. J'ai regretté le manque de meubles de rangement, mais on ne peut pas tout avoir. Le petit déjeuner, est peu varié mais il est néanmoins honorable : il comporte tous les choix possibles (sucré, salé, fruit, céréales...) Le restaurant le Menzeh est délicieux, petit point faible; le service de restauration tantôt froid, lourd, moqueur...peu personnalisé. (Aucune attention pour notre anniversaire de mariage -14 ans !)
adresse à conseiller
Attentive Care and desire to make guests comfortable and happy
We spend a week in late May in this comfortable hotel. The service was above all attentive, extreme desire to please, from chambermaids to waiters. I could not square any of the complaints written on this site in 2005 with our experiences. The pool is large, crystal clear with a pair of attendants ready to set up your chaise in shady or sunny spot. The weather was moderately warm, but we found the pool's unheated temperture comfortable. The air conditioning in our room was effective, the bath tub long enough and marble rimmed, a burned out light bulb replaced by an electrician within 10 minutes of a call. Our room looked out at the pool from a distance, and was quiet, and I could hear no noise from the hall or other rooms. The finest rooms would be the ones overlooking the Andalusian garden allée outside the primary restaurant. The food, incidentally, was some of the best we ate in Marrakech and we went to a number of recommended restaurants. The breakfast buffet was extensive and you could also make special requests that were supplied at no supplement and always with a smile and with no pressure for gratuities. The gardens are magical at night, beautifully lit, beds of roses and tropical flowers with heavenly scents. A quiet stroll in the garden, a perfect way to unwind from the frenetic activites of the old town. There is a spa that I did not try, but looked lovely, rose petals in the fountains etc. Also a gym with three pieces of new equipment. For a hotel of this size, in a city that straddles multiple cultures, I would say this hotel is doing very well. Indeed, we had to leave for the airport at 4:15 AM and a full breakfast was delivered to our room at 3:45 in the morning. One cannot forget that the standard of living and understanding of what is called a three, four or five star hotel always becomes more wobbly when moving off the European or Western continents. But then, those idiosyncracies are to me a bit of a window into the culture of the country itself. We were entirely comfortable, able to sleep in a cool, clean, well maintainted environment, with a staff willing to meet any needs we had.
Very average place
stayed here for new year's eve only because I couldn't get a room any place else, what is good about this place:
1) close to the airport
2) close to the Medina
3) decent breakfast buffet
why this was the only one place I was not impressed with during the week + holiday in Morocco
1) nothing special, blah and ugly rooms
2) motel furniture for 5 star hotel prices
3) staff that didn't speak English very well (I know I know, I should speak French or Arabic, but this is a Meridien hotel, I didn't expect staff in the smaller cities/towns/hotels to speak English), but here I could not even get the staff to understand that I couldn't find a beer bottle opener in my room (finally found one screwed into the wall--- in the bathroom)
4) 18 euros for two bottles of heineken
5) so so service overall
Stayed in this hotel for four nights as part of a group of 70 people. We were extremely pleased with the hotel and in particular the quality of the public areas and pool. Fantastic gardens and the food was better then we expected.
Hotel is situated near to the airport and the main square so it is easy to get to and visit local attractions.
Bedrooms are big (especially the beds) and there were some nice extra touches. We think that people often compare five star hotels to those in London and you cannot do this. We would say that the rooms were more four star but the rest of the hotel was that of a five star. We would stay here again and found the attention to detail by the hotel staff great.
The only down side is the cost of alcohol in the bar and mini bar - be prepared to spend alot of money if you like a drink. No seriously £7 for a vodka and lemondade and even £2 for a small bottle of water in the mini bar.
We are sure you will enjoy your stay!
Pleasant stay at Meridien N'Fis
Have just returned from a very pleasant stay at the Meridien. Staff were very friendly and helpful. Excellent pool area and no problem finding a sun lounger. Good buffet breakfast and high standard of food served at the restaurant in the evening. Several pavement cafes situated 5 minutes walk down the road and plenty of other hotels within walking distance which made it posible to eat out at different locations as and when required.
We stayed in room 34 which is on the ground floor, not far from the pool. No road noise but could hear guests talking etc as they walked past the room. Best location is probably down near the tennis courts, on the garden side. Would certainly return to this hotel.
Also visited Royal Mirage (formerly Sheraton) and Sofitel. The former resembled the type of hotel you might expect to find in Benidorm but the latter looked impressive. Next time we would either return to Meridien or stay at Sofitel.
Beware...An Awful Experience
Beware...An Awful Experience, ruined my holiday in Marrakech, I enjoy to travel around the world with my friends and do so every few months and are used to staying in 5 Star hotels. This is very far off from being classed as a 5 Star. Very dissapointing. We checked in and upon arriving to the the superior bedroom with the pool view found that the bedding was very old and worn out, the room was so basic you would think it was a 3 Star at the very most. The bathroom has also seen better days. Throughout our stay the water from the taps came out a rusty brown colour. There were ants on the bathroom floor as well as in the bedroom which ended up infesting our suitcases. The room was not air conditioned but had a very old air cooler attached to the wall which was extremely noisy. The food was very bland and limited in the hotel. On our seond day our money was stolen from our bedroom when the chamber maid came to clean our room. Nothing was done about this by management when reported as the same chamber maid came to clean our room the next morning. This time two pairs of my french knickers and bra were stolen. No one even bothered to apologise on behalf of the hotel. The service in the bars and restaurants was extremely slow, they are very rude and speak only in French. The pool is very small but looks good on the pictures as do the other pictures. But do not be fooled. The night before checking out we paid our room service bill in full with cash which amounted to about 2500 moroccan dirhams and when we were about to leave the management attacked us saying we have not paid. Anyway after a very heated argument they finally confirmed with their cashier that the bill had been paid in full. Please do not stay here if you are wanting a 5 Star hotel. This will ruin Marrakech for sure..... I would never stay in a Le Meridian again nor will I come back to Marrakech!
Not up to the Meridien standard
My wife and myself have just spent 8 days at the Meridien N'fis in Marrakech during May 2005. This is supposed to be a five star hotel but I would class the rooms as three star. If you are facing the main road you are kept awake by the transport on the road. We move to a room facing the gardens but you didn't need a alarm clock, the pigeons were there for that. There was only one restaurant that was open in the evening but I must say it served good food. The pool and the public areas were 5 star and the staff were friendly but again the rooms were a let down, they were big enough but are badly needing refurbished.
Unfortunately we have stayed in Dubai and we tend to compare their 5 star hotels to every other hotel. This hotel was OK, overpriced, we supposedly got a good rate on their website, about £110 a night without breakfast. Not a bargain in my estimation. The reception staff were not helpful and they made a boob on our booking, it was sorted, but no apologies. I must say the restaurant was excellent, but we were disappointed with the rest. Would not stay here again.
Looks good but...
We stayed there in 2002. The hotel looks very nice. Marble everywhere, good design, excellent service.
Rooms are bright and large, can be a bit noisy when you're located on the main road, but the view on the Atlas mountains again is superb in the background when skies are clear.
Good restaurants and bars.
The weak point are the rooms. No sound insulation at all!
You can hear doors slamming all the time, enjoy noises from upstairs, downstairs and rooms next to you.
and they claim it is a 5 star property...
TripAdvisor Reviews Le Meridien N'Fis Marrakech
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