Mercure Sydney

Address: 818 - 820 George Street, Sydney, New South Wales, 2000, Australia | 4 star hotel
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This 4 star hotel, located in the City Center area of Sydney, is near The Opera Centre, Paddy's Market, Chinatown, and Central Station Sydney.
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      TravelPod Member ReviewsMercure Sydney

      Reviewed by heidie

      Niks mis mee

      Reviewed Oct 23, 2014
      by (3 reviews) Dongen , Netherlands Flag of Netherlands

      Hotel ligt een beetje afgelegen in de wijk Liverpool, desondanks pracht hotel.
      Service na 2 dagen op en top.
      Lijkt me meer iets voor de zakelijke reiziger dan prive, maar dat is persoonlijk.

      This review is the subjective opinion of a TravelPod member and not of

      Reviewed by 4kisses

      Great place to stay for families.

      Reviewed Jan 7, 2014
      by (8 reviews) , Canada Flag of Canada

      A nice clean place, helpful and friendly staff. 15 minutes walking to Paramatta Westfield Mall, trains and ferry. Across the street to a few fast food places and Woolworth's. Breakfast not included but worth the price for the package, since kids eat free.

      This review is the subjective opinion of a TravelPod member and not of

      Historical Traveler Reviews Mercure Sydney

      Great service and with a smile!


      We stayed at the Mercure over New Years. We arrived early in the morning. I was prepared to drop my bags off, but the room was ready so we checked in early. The room was fairly spacious - it had a queen size bed, room safe, tv, fridge, iron, hair dryer, internet connection, air con controls. There is no mini bar, but they do have a "smart bar" on each floor which has much cheaper beer and wine than you would normally get in a mini bar. I thought this was a great idea.

      Room service was very prompt and delicious! A club sandwich with chips was $17.

      We had an initial problem with our air-con - the panel wasn't working. We had a quick chat to reception when we were leaving to explore and it was fixed by the time we got back. Similarly, I was down at the reception area and requested more tea bags to be sent to our room when they had the chance ... and by the time we got to our room (this was about 2 minutes later) someone was already there waiting for us! Fantastic service all around - everyone had smiles and nothing was too much trouble.

      The hotel is at the top end of George St (right near Central Station) so is handy for buses and trains to anywhere in Sydney. Otherwise you can take the 20 minute stroll down to the mall, Circular Quay and Darling Harbour. There's a great cafe just across the road, and also a Michel's Patisserie (coffee and cakes) just outside the door.

      If you don't mind not being next door to Circular Quay or the Pitt St mall, the Mercure is a great hotel.

      Great Sydney City Hotel


      Despite an initial problem where our child was not included in our booking & quote (despite our agent being given that information), the hotel gave us an upgrade to accommodate our daughter at no additional charge. Despite the busy city location, the hotel was quiet yet central & walking distance to Chinatown, Darling Harbour, and all trains and buses. The full buffet breakfast carried us through to dinner. Will stay here again.

      Hotel Great


      this hotel was great.

      4 boys went to sydney for a dirty weekend.

      close to oxford st and kings cross.

      friendly new zelaand staff at the counter.

      close to wild fm radio.

      great lifts as well.



      we were disappointed with the rooms for the price we paid. the breakfast was great though !!!!

      Right in the Middle of Town


      Right in the middle of downtown Sydney, this hotel is almost on top the hub of the City's transportation system - one which works well (unless you live in the suburbs). Buses to the Harbor and Circular Quay are cheap. Easy walking access to a wide variety of restaurants and cafes, as well as to the Monorail (suggest you get a day pass for the best value). Staff not all well trained to deal with equipment failure (no room phone for 2 days), but helpful with most issues. Huge breakfast buffet to meet the needs of travelers from nearly all food cultures, but pricey ($20 AUD), and you can't get just a cup of coffee). An outstanding coffee and pastry shop is located just outside the "back door", so the hotel probably feels no reason to offer alternatives. Interesting "sitting room" on every other floor, adjacent to the elevators - nice for relaxing and reading if you need a break from sightseeing. A clean and well-equipped room, but the smallest of any we stayed in during our trip. That being said, who spends time in their hotel room except to sleep?

      Recommend for central location.

      Good hotel - great transportation links


      I stayed at this hotel in May 2004 for 5 nights and found it very satisifactory.

      Outside the hotel are several bus stops as well as the pedestrian subway to the main concourse of Central station (noise is not a problem). There is also a parade of shops that include "Gloria Jeans" coffee shop (great cheesecake!) and a 24/7 grocery store.

      Paddy's Market and shopping centre are a 5 minute walk away and Darling Harbour (where there are some great seafood restaurants) will take you a further 10 minutes.

      The majority of shops, sights, restaurants and museums are located further north around City Hall and Circular Quay which is a long walk though you get to see alot of the city. The cityrail metro trains stop at these areas and I bought a weekly unlimited ticket. You can get to Bondi Beach by train and/or bus on these tickets as well as Balmain, Manly and Watsons Bay to name a few places.

      The hotel was modern and comfortable (it was built for the 2000 Olympic Games) and I found the staff very helpful. Complimentary newspapers were delivered to my room each day and the tea and coffee supply was always topped up.

      The room was clean and a good size with a 5ft double bed, safe, tv, fridge and air con/heating.

      I would recommend this hotel to people that wanted to go out and about in central Sydney as well visiting the nearby resorts/suburbs. If you are not inclined to travelling/walking around and want to have everything right on your doorstep then I would suggest that you stay in a hotel around Circular Quay.

      Worst service of any hotel I have been to


      I will never again visit the Mercure Central Sydney again as I found the service and the staff rude and obnoxious.

      It seemed to me that unless you were an international visitor the staff had no time for you.

      The meals were very overpriced and the twin share rooms were very small and confining.

      Top of George Street


      The Mercure was Ok to say the least. Location is the biggest problem.

      You're at the opposite end of Circular Quay, however, for the 4 nights that I was there, I had to walk the entire length of George Street everyday just to get my bearings on where everything was. There is nothing much by the hotel, by means of clothing stores, shoe stores etc. If you really want to go shopping then youre best bet is to stay closer to the middle of George Street. On the other hand, if youre just looking for a place to sleep than this is the hotel for you. The staff were OK, the room was Ok...overall it was OK.

      Great Location


      Hi, we were booked into Mercure and found it very handy to transportation around the city. We enjoyed walking to the Paddy Market and Darling Harbor. We rode busses down to the Quay/Rocks area. Rooms were fine - loved having a kettle to make our own tea!

      Mercure on Georget St. is just OK


      Just wanted to let Americans know what to expect, since I didn't. My travel agent booked me into this hotel, I had no idea where to stay. The place is OK. It's clean, the staff is nice, the rooms are decent. It's not a 5 star hotel by any means, I'd be hard pressed to even give it 4. My room was a little small and only had a double bed. The staff kept telling me it was a queen, but even the blanket had "dbl" written on the bottom on it. The point is: you'll feel very safe and somewhat comfortable here. But you won't be telling anyone what a fantastic hotle you stayed in. The location could be the big draw back. Or a huge plus. Depends what you need. It's not located near anything except the bus and train station. And it's practically on top of those (no noise though). So if you'll be catching trains to destinations outside Sydney a lot, this could be the place for you. If you want to hang out around the Opera House, you need to find a place closer. The buses are right outside the hotel and they are cheap and easy to get around on. But walking to the harbours and entertaining places all the time will kill your legs. But cabs are very easy to catch, Sydney seems to be like NYC in this respect. And it was easy to catch a cab right out in front of the hotel. If you've never been to Sydney, I'd say find a place closer to the Opera House. You'll be close to the resturants and ferries, which is where you'll end up heading. And if you'll be exploring outside Sydney, it's also very easy enough to get out and around from Circular Quay.

      TripAdvisor Reviews Mercure Sydney

      4.00 of 5 stars Excellent

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