How has this hotel rated in the past?
Historical Traveler Reviews Mercure Brisbane
Nice but Small
I stayed at Mercure for one night on my honeymoon in March of 2006. It was mostly to catch a plane the next day to Fiji. The hotel staff was nice and the hotel was located near "the mall" in downtown Brisbane. Although we were upgraded to a river view room, I was not impressed with the room size or the bed located in the room. I felt the hotel was small and that there would have been many hotels in Brisbane that would have been nicer for the amount of money that we spent on the hotel. Also, the bus that takes you to and from the hotel takes about 45 minutes to get to this hotel. I am sure that there would be nicer hotels that would have been quicker to get to.
It's okay, but not great
My new husband and I stayed here for one night due to flight times out of Australia. This hotel was recommended and arranged by our travel agent, but I must say that we were not that impressed. The staff were friendly and even provided us with a bottle of champagne and a small cup of strawberries when they found out we were on our honeymoon, but unfortunately that did not really make up for the hotel itself.
Mercure is very outdated and so are the rooms. Our room, which was a waterfront room, was quite small and just average.. nothing special at all. The location did make it easy for us to get out and walk around the city. This was convenient and there were plenty of places for dinner within walking distance. In addition, I must say that we felt safe walking even late at night. Overall, however; I would say that if you are looking for just a clean place to stay, then it would probably be fine, but if you are looking for anything more, then I most likely wouldn't recommend it.
We were pretty glad that we weren't staying there any longer than one night.
Good place to stay
Well placed hotel with large rooms and good bathrooms.
The food we ordered from room service was very good the breakfast buffet in the restaurant was not that great. The staff were helpful and friendly and I would certainly recommend this hotel.
We stayed at the Mecure three times during our trip to Queensland in Aug/Sept 2005. Excellent hotel,staff very friendly, couldn't do enough for us, even stored our luggage for a couple of days, when we went to Moreton Island. Resturant was good, rooms very clean and comfortable. They upgraded us to a river view room. Amazing views over Southbank. Brisbane is a fantastic city, very energetic, positive and easygoing. Great outdoor dining, cruise the Brisbane River on the Citycats, visit Queen St. Mall for shopping, Lone Pine Koala Sanctuary is a great day out (M.V.Mirrimar round trip leaves North Quay at 10.00am). Southbank Parklands is well worth a visit. Brisbane has some excellent markets to browse. The Mecure is a great base to explore Brisbane, most places are within walking distance. We would love to visit Brisbane again and would book the Mecure.
What a fab New Years
We arrived at the Mercure and even after a fantastic Qantas flight from UK we didn't know which way was up!! The staff at the Mercure were absolutely wonderful, friendly, helpful and mad us feel like part of the family.
Our rooms (we had two, because our two teenage sons were with us) were great, clean and smelled fresh and inviting. We could see the pool from our room so were happy for the boys to go swimming without us, although being December/January I was out there soaking up the rays and laughing at my friends freezing in UK.
We had New Year dinner in the restaurant, which included champagne and watching the fireworks on Southbank, just across the river. The food was out of this world and I put on so much weight!! I have a horrible intolerance to various foods and Stacy the restaurant manager spend a long time going through menus with me to find something that I would be able to eat. Wow what service, really made me feel special.
We also had breakfast most mornings before exploring places like Australia Zoo and saw Steve Irwin, one son came back with a crocodile hat!!! Also went to Lone Pine Koala Sanctuary which was wonderful. Equally enjoyed the Botanic Gardens, walking by the river/over the bridge, the museums and of course the shopping in town....... shame some of our shopkeepers etc. in Uk can't be so friendly and welcoming. Thank you Brisbane and huge thank you Mercure. The above trips etc. recommended or assisted by the hotel staff
On the whole, if you want a holiday where you have fun, is friendly and remains a happy memory, we as a family recommend staying at the Mercure in Brisbane. Brisbane was beautiful and we all instantly fell in love with the place. Our dream is to return and we would not stay anywhere else but the Mercure.
A great place to start
We arrived at the Mercure at about 11am and stayed there for the first 2 nights. Our room was not ready but the staff told us where we could go for lunch and took our bags for us.
This was our first visit to Oz and wished that we had more time to view the area. There were lots of great buildings to see, a shopping area and everywhere on the streets were clean. No litter. The staff told us about the manmade beach they had over the other side of the river and this is where we spent the first afternoon as my 5 year old loved it there and after 35 hours travelling it was nice and relaxing. Safe paddling and sand. Children seemed to stay on one side and people who sunbathed where over the water on the larger side of the beach. This is a big area with lots to see. To think that you are in the middle of a busy town this was a lovely area to visit and walk in. There are lots of restaurants on this side.
Prices in the restaurants I did not find especially cheap but the food was always very good wherever we ate.
The room at the hotel was clean and comfortable and we had a view of the office blocks which had a giant clock on so you could see the time from your bed. This was good so you didn't need to find your watch in the dark and knew when to get up.
Breakfast was a choice of continental or full, children having whatever they wished for half the adult price. There was a range of food from the hot side to pastries, yougot, cornflakes, fruit and a selection of friut juices. My daughter managed to find something to eat each day as she is a very fussy eater. It was a bit on the pricey side but the food was good. This restaurant overlooked the riverside.
The staff were very helpful and when we left they recommended places for us to stay and how to get there. This proved to be invaluable. Each hotel we stayed in if they had Oz people working there they always recommended places that were out of this world. By the time we got to Sydney we had foreign people working at the hotels who did not know the country and could not recommend places. I am very grateful to the Mercure staff as we stayed at some great places.
One point to remember if you are driving from the airport to the hotel is the turning into the hotel comes up very quickly on the right hand side. We missed it and had to go right round the oneway system which is extremely difficult.
I would recommend this hotel and I would certainly go back there again. If I am lucky enough too.
A decent hotel
When I made reservation, the room dexcription was SUPERIOR room. It turned out that this term was just an euphemism for a standard room (their lowest rank). Perhaps for the better, since the riverview side seems to be a bit noisy due to the expressways below. Unless you go to really high floors, choose city view rather than riverview. Generally, the hotel was good and in good (central) location. The charged rate was also good.
Just like glasgow!
Arrived early morning, probably pre-check-in time....wasn`t really caring having just been on a 23hr flight However, the staff were very understanding and had a room ready for us within half an hour which was very much appreciated. The room was just as you would expect from a hotel chain, clean, crisp, modern. Any bed is a comfy bed. Outside the window looked onto the river. Sounds almost idyllic, however, until you learn that there is a motorway right beneath the window, which reminded me of the Kingston Bridge in Glasgow....However, I was so knackered that I didn`t really mind that much once I put my earplugs in. We visited in mid November and the temperature was quite comfortable, no real need for a jumper at night. Again the town centre which was quite nearby reminded me of Glasgow city centre, but not raining! The hotel was also only 5mins walk away from the train station which has a direct link to the airport and if there is only two of you, works out just as cheap as a taxi. The natives are sickenly cheerful, and are just as helpful especially if you have a sense of humour. We only stayed one night...this time, but having been before can reccommend the city beach and the river cat service. Would visit again.
Good Location, OK rooms
The rooms here are small, more like what you would see in Europe, only a little larger. The beds weren't that comfortable, and we had 2 double bes instead of a king. The staff was nice and there is free internet, which was awsome! You can only use 15 mins at a time, but I did more when it wasn't busy. We could walk to the main shopping area and the tour buses would pick us up there. A tip- don't let the shuttle driver drop you off at the Ibis next door, there are LOTS of stairs to get to the Mercure.
The A/C wasn't as cold as we are used to (we tried it just wouldn't get down to 20 celcius) Apparently they are upgrading the A/C, so hopefully it will be better for future guests soon. We stayed 3 nights and that was just right for us... use CC's Croc Connections to get to the Austrailia Zoo.. great servcie and you get to watch some DVD's on the way there. Lone Pine sanctuary was neat too. I'm a travel agent, so feel free to e-mail any questions. Cheers!
My family and I stayed at the Mercure in Brisbane in July 2004. This is a really beautiful hotel which is right in the centre of the city adjacent to the river.
The room we had was large and very modern and clean. A shame that we couldn't open the windows and the air conditioning was not in operation (perhaps it was because it was winter!).
The staff were extremely helpful when in the room above a young man decided to jump up and down on his bed making a lot of noise. The manager went up and dealt with the situation immediately, telling the occupant to cease or leave the premises. He then came down to our room to keep us informed. I was very impressed!
The continental breakfast was excellent and very comprehensive although slightly expensive.
They stored our suitcases for an extra 12 hours (as we had a very late departure time) and this was no problem at all.
All together this is one of the best hotels in which I have stayed.
TripAdvisor Reviews Mercure Brisbane
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