Mercure Winchester Wessex Hotel
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- Room service
- Room service
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Historical Traveler Reviews Mercure Winchester Wessex Hotel
Ok Hotel and well located
I have stayed here a few times in aug / sep 06 on business and generally have been happy with the hotel and accomodation. The larger cathedral view rooms are very good, some of the other rooms are a bit small and do not have views. It is part of a chain but I have always found the staff friendly and efficient. The breakfasts are good. Have not eaten in the restaurant as there are plenty of better options nearby. I have found the cheapest place to book is the hotels own website - better rates generally than laterooms etc. To sum up insist on a cathedral view room and eat out in Winchester, a lovely city.
Not all that bad i'd say
I booked the hotel (3 nights in summer) before reading all the reviews here, and when I did read them I was a bit alarmed. However, because I was skeptical about it when I got there I was pleasantly surprised at the great time we had.
Yes, it is the ugliest building in Winchester. Yes, the decor is 1970s non-chic. Yes, it is a bit pricey for what it is. And yes, the service is a tad whimsical. But on the plus side, it is in a ideal position for exploring the town, views of the cathedral are fab (from the room), the room was modern and spec'd to a high standard, and the staff friendly. Winchester itself is stunning - take a stroll round the cathedral (2nd only to Ely IMHO), the castle and take a picnic down by the river.
I'd stay there again as it is. Of course, when it gets renovated (which must be imminent) it'll be a no-brainer.
We stayed at the Wessex Hotel because it was close to the Cathedral and College. The Staff were not very helpful or friendly and the Hotel itself is very drab and in desperate need of refurbishment. Our room was overlooking the grounds of the Cathedral which made the stay bearable, but the room itself was dismal, very dark, extremely hot and not very clean. The bathroom was so small that when you sit on the toilet the Toilet Rolls fall off the holders. The bath panel itself is crumbling and falling to pieces. The service in the Dining Room is very, very, very slow. In fact after sitting at the table for 25 minutes, we had to ask to be served. Although I need to stay in Winchester again this year I will definately not stay at this hotel despite it's great location.
Not value at full price
We paid £85 for a Sat night via lastminute and I was fairly happy with that as value but at the fullrate I would be very disappointed. The location is excellent and the staff are very friendly and attentive but the hotel does feel dated and the standard double we stayed in was rather small and need a little decorative attention.
Trip back to the 1960's
Have to say that this is one of the strangest hotels i have ever stayed in . It is a living monument to 60's or 70's bad taste . Set in the grounds of the stunning Winchester Cathedral how an architectural monstrosity like this was given planning permission i'll never know . It resembles an abbatoir or a prison from the outside and inside things do not get much better , spiral staircases that lead to balconies overlooking public toilets , stained glass windows with strange phalic designs , lots of staff looking very busy but absolutely no guests to be seen.
I know from previous experience that most MacDonald hotels are dated in an elegant way but this one really is in a class of its own.
Have to say i enjoyed my stay here because it is right in the centre of Winchester which is lovely , the staff were friendly and helpful (probably cos we seemed to be the only guests) but mainly because it was like a journey back in time to a bygone era .
Paid £85 for double room of laterooms , MacDonalds website was looking £180 for this and i certainly wouldnt pay that .
I would stay in this hotel again if i could get if for the same price as it was resonably clean and extremely central.
Great Location, a little expensive
We stayed at the Wessex in Winchester as a walk-in with no reservation; found the hotel by accident. The room was quite nice and breakfast was included. The location is excellent; right next to the cathedral and a block from the shopping district and town center. Our room was nice though on the street side and a bit noisy. The walk in rate was a little expensive at 120 pounds plus parking. The breakfast was quite good.
Worst Christmas Dinner ever!
Although we didn't stay in the hotel, we booked Christmas lunch for my partner, mother and I at £70 a head - the glossy brochure promised excellent food in wonderful surroundings.
With only 2 choices for each course, they couldn't get it wrong could they?
Think Fawlty Towers, with pantomime mixed with a little farce!
Untrained staff walking round the restaurant aimlessley with plates of food whilst the guests tried to hi-jack them! (One waitress, almost in tears, told us that she normally was a chambermaid!)
No salt and pepper unless you asked; no cranberry sauce offered etc etc
Very small portions and food lukewarm.
What could we do? It was Christmas Day and you can't go elsewhere - although I did see one table finally have enough and walk out.
I asked the head waiter what had gone wrong - did none of the staff turn up? His reply "i have no excuse, its just a shambles"
It was meant to be a special day for my Mother - and probably for all the other people who'd booked for that lunch; the Wessex let us all down very badly.
Ideal for shopping, great service, food, location
Stayed at Wessex - psrt business, part leisure, great Hotel, good for winchester city centre plus easy for outskirts. Stndards and service second to none. Staff pleasant and helpful
would stay again and again and again
Wonderful location deserves better
We stayed at the Wessex for 3 nights in late December, 2003. Winchester is a wonderful, magical town, and the Wessex has the best position possible within it, right opposite the cathederal. We had rooms facing the cathederal, if we didn't we'd have been very disappointed.
The hotel should be much better. It feels stuck in the 70's. The lobby is tired and the rooms, whilst they have decent soft furnishings, are small and a bit shabby. The corridors are quite depressing.
The one saving grace (other than the fantastic location and view) is the breakfast room where the service is efficient and the breakfasts traditional and huge.
In a 6 week trip around Europe where we stayed in 7 hotels, this one stood out for it's lack of style and service despite being in the same price range as the others we chose.
If you're in Winchester for just one or two days it would be acceptable because of its location alone, but prepare to be disappointed.
TripAdvisor Reviews Mercure Winchester Wessex Hotel
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