Mercure Stratford-Upon-Avon Shakespeare Hotel

Address: Chapel St, Stratford-upon-Avon, Warwickshire, England, CV37 6ER, United Kingdom | 4 star hotel
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This 4 star hotel, located on Chapel St, Stratford-upon-Avon, is near Nash's House and New Place, The Guild Chapel, The Almshouses, and Montpellier Gallery.
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    TravelPod Member ReviewsMercure Stratford-Upon-Avon Shakespeare Hotel

    Reviewed by martherabroad

    Clean and comfortable but customer service is lacking.

    Reviewed Sep 3, 2014
    by (1 review) , Canada Flag of Canada

    Very nice hotel, close to all major attrations and within walking distance of the Royal Shakespeare Company. The front desk staff seemed uneducated and disinterested in anything Shakespeare related which was surprising considering the location.

    This review is the subjective opinion of a TravelPod member and not of

    Reviewed by worthj1970


    Reviewed Apr 2, 2012
    by (8 reviews) , United States Flag of United States

    The room was very nice, but the hotel staff honestly didn't seem like they were used to dealing with tourists, for all that it is a hotel named Shakespeare in Stratford. Breakfast was fair at best, and service was not good at all. Again, nice room; just not sure it was a good value for the money.

    This review is the subjective opinion of a TravelPod member and not of

    Historical Traveler Reviews Mercure Stratford-Upon-Avon Shakespeare Hotel

    Charming old hotel with some updating


    We stayed here for 2 nights in February 2005. It was during a cold snap -- it snowed while we were there. Overall -- a positive experience, but I'd consider a cheaper place next time.


    Great location -- in the center of town. Five minute walk to the theatres, to the Shakespeare birthplace, and to other sites of interest.

    The fireplaces in the lobby were great -- there was always at least one good fire going where you could sit nearby and warm yourself. One of the days we had afternoon tea by the fire -- it was delightful.

    Breakfast buffet was extensive, including plenty of fruit, as well as the usual eggs, fish, meat, etc. The tea was excellent -- served in generously sized teapots.

    Unlike many places in UK, there was plentiful hot water in the sink and the shower.


    The hotel was quite pricey -- even during the off season. Our room was in the new wing. The living space was quite cramped -- we had to place the suitcases on the bed in order to get clothes out -- there was not enough floor space elsewhere.

    The bathroom was large but unheated. There was a full sized bath/shower combo, large sink, full sized toilet, and large counter area. The towels were on a heated towel rack. We kept the door to the bathroom closed to preserve the heat in the bedroom area. This accentuated the cramped feeling in the room.

    There was a small fridge in the room. Unfortunately it was completely full of minibar drinks, snacks, and sodas. We had a tough time finding space to put a few food items in the fridge.

    There was a tiny office desk which was nearly covered by a phone, lamp, and hot water heater. A smaller table by the wall was completely covered by a silver tray on which they laid out wine and sparking water for sale. We managed to clear this off by moving all the items into the small closet.

    Highly Recommended


    We stayed here for a birthday weekend and it was perfect. The hotel is in a perfect location to walk to anywhere within stratford. The staff were friendly and we had afternoon tea which was lovely. The room was very impressive and comfortable with a nice bathroom. I would highly recommend staying here on a special occasion.

    Fantastic location!


    Came for a weekend break and couldn't have picked a more fantastic hotel. Staff were excellent, room was delightful with wooden beamed ceilings and walls etc.

    Unfortunatley didnt have dinner in the restaurant but the buffet breakfast was wonderful.

    The location was ideal for the sight seeing and shopping, a must hotel for every Shakespere lover!!

    What a great Place to stay


    Had decided to treat us to a weekend away in Stratford upon Avon?

    We came a cross the Shakespeare hotel, hotel was built in the 16 century our bedroom had some old beams and really lovely bathroom that my wife happy.

    The main reason I am writing is the staff there were wonderful from car park to housekeeping. Small car park so the guys took the car and park it for us, help with our bags and we were quickly check in and shown to our room by the housekeeper who was at reception taking to the receptionist.

    It was lovely to seen people with smiling faces, what a joy. That evening we had a wonderful dinner and had coffee and brandy by the real fire, and had a chat French restaurant manager. the hotel is part of a big chain but It is so nice to see a real hotel not on of these corporate hotels which all look the same. The place ticked all my boxes and will be back next year? Keep up the good work guys.

    Your Mike Jones London

    Great hotel in central Stratford


    Great hotel with very friendly service. The public areas were outstanding, nice big roaring fires, comfy leather sofas giving a cosy atmosphere especially as we stayed in winter. The food and drinks were slightly expensive and the rooms, although comfortable, were a little out of keeping with the rest of the hotel. The bathroom was luxurious but the rest of the room was more basic. Would definitely stay there again.



    We chose to stay at this hotel for one night in June, purely because I'd heard that Stratford-Upon-Avon is such a beautiful place - and it certainly is - superbly picturesque! Compared to other hotels in the area, this one had the most character, and it is definitely in the best location as everything is in walking distance.

    The decor is delightful, the rooms are charming, the staff are friendly and helpful, and the breakfast was excellent. (Loved the complimentary basket of fruit in the room!).

    My partner insisted that we see a Shakespeare play, so we bought tickets to see Romeo & Juliet at the RSC which was amazing. Even though the theatre doesn't look very grand from the outside, the surrounding area by the river is gorgeous - a boat trip is also highly recommended.

    We didn't get to visit all the 5 houses, so we'll be making a trip back to see the last one.

    I would definitely stay at this hotel again!

    Location is perfect!


    This hotel was easy to access via car (with a plan and a map of Stratford). Parking was an additional 5GBP/day. The room was a good size, clean, and in a very very old building in Stratford. Large lounge areas downstairs and a really excellent breakfast (both cooked and buffet) served in un airconditioned room. We weren't sure the breakfast would be included with a priceline bid, so we called before breakfast and were pleasantly surprised that it was.

    Reception was pleasant, if not terribly prompt. They weren't sure that it was paid for already, and I assured them that it was, to call Priceline. They seemed to take my word for it.

    The room had some kind of air conditioning unit that was not very efficient but better than nothing as the humidity while we were there was terrible. We were comfortable to sleep but we were overly warm getting ready for the theatre.

    Included hair dryer.

    Location was perfect for what we were there for. The hop on bus had a pick up site at the end of the block. The Shakespeare theatre was an easy block away, next to the River Avon. There were places to eat nearby. The town was full of tourists, but we never had to wait in line for anything.

    This is a classic old expensive British Hotel with lots of interesting Shakespeare memorabilia and decor.

    There was an air conditioned chinese restaurant very near the hotel that was comfortable to eat in.

    The theatre, btw, was not air conditioned and it was absolutely miserable with throngs of people and no air moving. It was much cooler outside as the evening progressed but the theatre kept getting hotter and hotter. (the play was excellent enough to distract you from the discomfort of the heat)

    Best atmosphere. Great service. Nice location.


    If you are a real Shakespeare fan, you can't beat this place for atmosphere. It is right near where Shakespeare's New Place used to fact, it is often used as an example of what New Place might have looked like.

    GREAT food, wonderful service. It is a short walk to the Theatres.

    I would recommend it to anyone looking for a real Shakespeare experience.

    We used to stay at the Arden (now Thistle) which has a better location, but the Shakespeare Hotel is a bit better all around except for that.

    Great Place to Stay


    Gorgeous hotel in heart of Shakespear country. Went for 1yr anniversary with husbund. Rooms were very romantic even if ours backed onto carpark the decor was so sumptious and luxurious we didn't care!

    Breakfast was very scrummy in intimate restaurant.

    Great Hotel located in the central area many places to walk and shop nearby.


    The entire Cotswold area is really a nice place to visit. I did little research on the area but I will deffinately go back again someday. The ponds and the attmosphere are very serene.

    TripAdvisor Reviews Mercure Stratford-Upon-Avon Shakespeare Hotel

    4.00 of 5 stars Excellent

    Travel Blogs from Stratford-upon-Avon

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