Mercure Cardiff Holland House Hotel and Spa
How has this hotel rated in the past?
Historical Traveler Reviews Mercure Cardiff Holland House Hotel and Spa
What a surprise...
We have now used this hotel on a number of occasions and on each have been surprised by the high standards of what is austensively a 4 star hotel. The dining experience is especially worthy of note and the view from the rooms second to none in central Cardiff. We attended a wedding exhibition there recently and the main function room was vast.
Hotel is top banana!
Fabulous beds, fabulous views and first class service with a smile - nothing was too much trouble! Excellent disabled facilities and able to book in at 11am and leave 12 midday the following morning - you don't often get that! Restaurant was very good also. A top hotel!
Best Rooms In Cardiff....
....By Far! The hotel used to be an anonymous office block, but thanks to a lot of money and imagination has been turned into a superbly appointed modern style hotel, with the biggest and best rooms on offer in the whole of Cardiff. Great views across the Bristol Channel from the south side, with views up to the north just as interesting from the higher levels.
Location a little less convenient than some of the more established hotels, but still a short walk to shops and restaurants (including a great new Sushi bar 200m away!).
Staff generally friendly, if not outstanding in any way. Excellent in-room breakfast, served on a proper trolley with the hot food kept warm underneath - a nice touch!
A great addition to Cardiff's ever improving hotel and leisure offering - highly recommended.
Simply the best hotel we have ever stayed in!!
My husband and I have stayed in some fantastic 4 and 5* hotels all over the world and found that this hotel was quite simply the best we had ever stayed in!
This was a total surprise to us and we had booked it as a last minute get-away and did not know anyone who had used the hotel before, so we were pleasantly surprised when we arrived and saw the stunning marble reception! I won't go into all of the details of the hotel/rooms as other reviewers have listed these in detail, but in brief, our room was very large and had fantastic views over the city and we only had a standard room! In the past we have paid more than 3 times the amount we paid for a room in this hotel, for a room in other hotels and our rooms have never been so spacious and luxurious as this one!
It is important to add however, that its not just the beautiful and spacious rooms that make this hotel great, its also the staff. We were treated like royalty and it made the weekend very special. Nothing was too much trouble for the staff and we even ended up staying an extra night because we just didnt want to go home!
We cannot recommend this hotel enough!
The hotel is very nice, clean and lovely. There is a brilliant swimming pool with steam and sauna room. The Breakfast is delicious.
I stayed at Holland House on the 7th August 2004. As i had travelled up from London to watch the football the following day. Arriving in Cardiff earlier than expected i thought i would try and check in early.... to my surprise this was not a problem although it was a good few hours earlier than the "normal" check in time.
My room was on the 10th floor which offered great views over Cardiff city centre and towards the bay.
Great bathroom with walk in shower, widescreen tv, cd player and comfortable leather sofa (is this really just a 4* hotel?!) Not to mention the excellent swimming pool, sauna & steam room. I noticed a note below about the size and cost of the car park, as im from London i find the charge of £6.50 to park your car in a 24 hour secured underground car park very reasonable, especially when thats a couple of hours at most car parks around the capital!!
As a earlier reviewer mentioned the Manchester Utd football team were also staying here. It was amusing to watch the various players/management relaxing in the bar whilst enjoying a drink. There were a few security men around the hotel but even they were friendly.
I did not take dinner at the hotel although i did enjoy the continental/English breakfast in the morning, it was of a good standard and better than many i have stayed at before.
Overall i cannot recommend the Holland House Hotel high enough im pretty sure it will change from a 4* to 5* pretty soon as i stayed in "leading hotel of the world" not too far away the following evening and personally it was not a patch on Holland House....when Arsenal next head to Cardiff i know where i will be staying!!
If the manchester utd football team can stay here so can I
I visited the hotel this weekend ready for the football. The lobby is beautiful.Rooms are very spacious and very modern in decoration and the views across Cardiff are superb. It is literally across the road from the shops, and bars etc are all within a 5 min walk. It has everything you would expect from a hotel of that standard and imagine my surprise when I arrived to find the Manchester Utd football team arrive for an overnight stay.
I stay in many 4-5* hotels throughout the UK on a regular basis and this so far is one of the best.
What a nice suprise!
I remember when Holland Hiuse was an office block, so when I had to attend a business meeting in Cardiff and was booked into this hotel at a very good rate, I wasn't expecting much.
I was amazed at the size and high standard of furnishings in my room. Fab bathroom, molton brown toiletries, lovely deep bath & separate marble shower enclosure.
Wide screen TV, stereo, iron & ironing board plus trouser press. A PROPER hairdryer (ladies, you'll understand how important this is).
Superking bed with crisp white cotton duvet cover. The only drawback was the sound of the generators in the night.
Private diner in the Argyll suite was excellent. We kept the kitchen waiting, but the food was still really good. Attentive staff.
Best room service breakfast I have ever had. It was piping hot and very tasty.
Would highly recommend this hotel to anyone.
Four-star rating is ambitious. The lobby stank of cigarette smoke, the dining room is difficult to locate, the car park is very expensive. The rooms are smart, large and well-decorated, the bar is pleasant and the pool facilities good. I think this hotel will start looking rather down-at-heel within a year or two.
Top Marks for Service, Quality and Facilities!
The three nights we spent at Holland House in May 2004 were thoroughly enjoyable. We had anticipated some teething problems given that the hotel had only been open for 1 month...but there were none. The staff were friendly and welcoming and went out of their way to be helpful, the central location is good, the rooms are very tastefully decorated (funky cherry wood interior complete with wide screen TV and superb views of the city) and all the facilities were wonderful. Room service was prompt and polite. Our meal in the restaurant was superb and the leisure facilities were very good. I'd definitely stay here again if in Cardiff and can thoroughly recommend it.
TripAdvisor Reviews Mercure Cardiff Holland House Hotel and Spa
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