Mercure Bristol Holland House Hotel
How has this hotel rated in the past?
- Minbar in room
- High-speed internet in room
- Reduced mobility rooms
- Non-smoking rooms
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Historical Traveler Reviews Mercure Bristol Holland House Hotel
Lovely City Centre Hotel
I was booked into the hotel on a business trip and have no idea what rate was paid, but I know it won't have been the rack rate! I had a lovely spacious bedroom with a sitting area, a desk with internet access and a huge bathroom with a seperate walk-in shower and a bath. The bed was very comfortable with a duvet, the pillows were feather which got a bit hard - I asked for synthetic pillows which arrived promptly and were very comfortable. Breakfast was included in the deal we had and was very good. The downside was no opening windows - so the air-con made the rooms very dry and the church across the road ringing its bells over the weekend when you want a lie-in!! The other downside was the bar not staying open past 11 p.m.. But bars and restaurants are nearby down the road and over the bridge.
The hotel staff were very helpful and nothing was too much trouble.
I would happily stay here again.
Great city Hotel
Stayed here for one night while we went to see James Taylor at the Colston Hall. Its a 10 minute walk back into city to cathedral green
- loads of restaurants and bars in that area. The hotel itself was very clean, staff extremely helpful, room service very prompt. Parking at the hotel - worth the £8 per 24 hours. We had one of the " basic" rooms - which was much better than some other
"special" rooms in some hotels - very clean bathroom with first rate shower - large white towels and bath robes. Flat screen TV and all the usual equipment. The hotel was very quiet which was a bit spooky.
Breakfast well up to standard- fresh fruit, nice pastries, cereal, cooked ranges etc etc. Did not try pool because we did not have time unfortunately. My only problem was not having any open windows anywhere in the hotel - the weather was lovely and we were totally reliant on air con -which was very efficient but I would rather have had at least the option to be able to open the window. Its amazing what they have done with an office block- would certainly use again -particularly when attending the Colston Hall or Old Vic
we booked this hotel through lastminute - before it was finished, which fortunately it was in time for our stay! good location, unless it's views you're after. we got a great rate - wouldn't like to pay full price, but we were more than happy. being 8 months pregnant, I would really have appreciated having a bath to lie in, but hey, the shower/en-suite as a whole was beautiful.
hotel bar wasn't open past midnight, which may be a consideration for you, and windows don't open at all, although air-con is always available. iron & board in room, and an empty fridge for your own food/drinks!
swimming pool in basement - very new and clean, and never busy.
don't pay the hotel prices for breakfast if room only - have a look for la havana (turn left at roundabout, over bridge, take first right and it's on your right) opens at 10am, and full english is only a fiver!
Great stay (if a little quiet) at Holland House
We stayed over at the Holland House for one night on the return from Cornwall to Wigan. We booked the double double contemporary room and found it was a very generous size with 2 king size beds, flat screen TV, beautiful bathroom and very tastefullly decorated. We got an excellent price for the room £70 through lastminute.
The hotel was exceptionally quiet (it appeared as if there were only another couple of rooms occupied). Pool was lovely but water was a little cool. Staff were friendly and attentive. Breakfast was too expensive too sample as was evening meal, considering we had 2 children in tow.
I would definitely recommend this hotel if you can get a good room price. It is close enough to city centre for the restaurant prices not to be a problem.
What a hotel!
I look at the past reviews and was worried slightly but decided to go ahead with my booking - I was not disappointed!
Rooms are larger than most hotels I believe all have A/C, FREE broadband, great breakfast so much choice I had sooo much i missed lunch each day. Bar staff are friendly and attentive, food was fantastic, receptioan and concierge were fab - had great local knowledge and nothing was too much trouble. housekeeping standards were spotless which makes a change from most hotel. The pool is not a bad size but wow looks great has to be seen to be appreciated.
Would I go back - you bet I would a new gem for bristol
A new gem in Bristol
We read the reviews, some were scathing. As it was a new hotel we would try it.
The hotel was fresh and funky with a relaxed atmosphere feeling. We were upgraded to a executive room, with a very good view overlooking St Mary Redcliffe Church.
The room was big, good bathroom. What I liked was free access to broadband, any hotel that offer internet is a bonus for us. The bathrobes were very good and large most hotels have bathrobes that are too small.
The location was great though a little away from city centre a easy 10 minute walk, for both Jeff and I it is what we prefer.
The staff were eager to help, but we were aware of teething problems. This did not detract from our overall liking for this hotel.
Checkout is at 11am, we asked for a 12.30pm checkout and this was not a problem. We recommend this hotel, in the past month we have stayed at Novetel Citygate Hong Kong, Century Hyatt Tokyo, Jumeriah Towers Dubai, Sheraton Skygate and The Grove in Cornwall.
A bit shaky..
New hotel with nice rooms. Parking difficulty and not enough for a hotel of this size. Breakfast poor quality and expensive (£16) if not booked in a package. For a newly opened hotel mgmt don't seem to go our of their way to ask for feedback. Whilst its a Macdonald hotel now, its already been sold off and won't be theirs or even managed by them from 10th april - so expect some more corner-cutting !
Nice decor, big teething problems
I have just returned from a 3 night break at The Holland House in Bristol. Having previously stayed at the wonderful Holland House in Cardiff I decided to give the new Bristol hotel a try. I had requested a room with either 2 doubles or a king bed as my sister was staying with me. On arrival I was allocated a queen room even though I had paid extra for a king or double double room. The receptionist was unaware of the difference between a king & a queen bed! Eventually I was upgraded to a suite with a king bed which wasn't even as big as a club room in the Cardiff hotel, however it had a beautiful bathroom with a roll top bath & views over the city & river (room 450). I was however disappointed with the quailty of the bedlinen - the quilt cover was polycotton & very uncomfortable, I had to request an additonal cotton sheet as the polycotton irritated my skin. Due to a shortage of housekeeping staff my room wasn't maid up during my stay & I had to request, clean towels & toiletries & make the bed myself! The housekeeping supervisor & receptionist told me that they had a shortage of staff & weren't expecting the hotel to be so busy. On my third night I dined in the Phoenix restaurant with a friend & must say that the food was excellent however when settling the bill the waiter had big problems figuring out how to split it. Despite paying the bill in the restaurant I was charged again when checking out, I was also charged for breakfast which was included in my rate, in all I was overcharged by over £100. The receptionist struggled to take the items off the bill but managed on the third attempt. All in all it was not a great experience! I spoke with the duty manager before I left to point out all of the problems, he said he would take my comments on board & hoped that I would give the hotel another try. Also be aware that most rooms in this hotel do not have baths, showers only, they are however very nicely furnished & have LCD TV's. Once the teething problems are ironed out this could be a good hotel, I must say however that overall The Holland House in Cardiff is much better.
Luxury on a budget.
Just returned from a weekend stay.
We loved the hotel, in spite of a few teething troubles.(Hotel had only been open for 5 days when we arrived).
We found all the staff very eager to please-especially the concierge who couldn't do enough for us.
We have stayed at quite a few 5* hotels recently and this hotel is up there with them.
Our daughter who is very fussy, was most impressed with her room-no 250.
Breakfast is V.G. with a wide choice.
No doubt as time goes on, the prices will rise. Give yourselves a treat and book now!
I have just returned from a one night stay at the Holland House - Bristol. The hotel is magnificent and I have never experienced such incredible levels of service before (especially reception). The hotel is brand spanking new and is located a short walk from the city centre, so is ideal for both business and leisure guests alike. In the past I have always stayed at the Marriott, however this will now change. Also, a big thankyou should go to Denise (reception) who made me feel very welcome. Nothing was to be much trouble for her, and even though reception was very busy she constantly had a smile on her face.
TripAdvisor Reviews Mercure Bristol Holland House Hotel
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