Clarion Hotel

6101 Shelby Oaks Drive, Memphis, Tennessee, 38134, United States | 2 star hotel
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Location

This 2 star hotel, located in the Walnut Grove - Shelby Farms PD area of Memphis, is near Memphis Botanic Gardens- Hardin Hall, Dixon Gallery & Gardens, Putt-Putt Family Park, and Shelby Farms Stables.
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Amenities

       

    Historical Traveler Reviews Clarion Hotel Memphis

    Decent Stay at Affordable Rate

    from

    We had a very pleasing stay at this hotel. Rate is very reasonable for the value that we received. The hotel has a heated indoor pool that was very nice. We are very satisfied with the cleanliness of the room. The staff were very friendly and accommodating. We enjoyed are stay even though we were just passing thru.

    For a nice stay and a resonable price, I will definitely be back and stay here.

    New owners and convenient to everything in Memphis

    from

    After reading these comments my wife and i were planning on canceling our reservation. I called and spoke to a reservationist and explained my concern. She made it clear that the hotel was purchased by new owners and there is constant improvements made since October . We decided to stay on her word, she said if we were not pleased we could cancel our reservation without penalty. We were checked it to room 311 we were very pleased with accommodations the hotel had a heated indoor pool that was just redone with a Jacuzzi, Free wireless in all pool and common areas business center in lobby.

    Our room looked brand new the only problem was the tub was repainted and spots seemed to be peeling.

    I spoke to a manager on duty and asked why the hotel had such bad comments, she explained the new owners are working hard at improving the hotel but could not close all old rooms due to very high reservation volume. But the renovation is now just about completed.

    They are opening a new sports bar by mid November in the hotel. Cracker barrel was right next door so that was convenient for great food at a resonable price.

    We were 20 minutes from Graceland, 15 minutes from Beahle street and about a hour from Tunica Casinos.

    We had a great time and there was a lot of value for the money and I would highly recomend this hotel to fellow travelers.

    I will be Back

    Horrible hotel

    from

    The first room we were checked into was very moldy and mildewy, we were then moved to another room on the third floor. This room had exposed electrical outlets. When we came back from dinner the elevator was out of service, and half of the washers were out of service in the laundry area. I can't believe this hotel is rated as a three star hotel, I wouldn't even give it half a star.

    Watch the hype!!

    from

    After two rooms was finally put into one of the "showrooms". Black mold on the shower ceiling, dresser was broken down (appeared someone had jumped on it), phone cables hanging out of wall, and air conditioner could only get cooling to 83 degrees. If they would had told me the place was the old Holiday Inn I would have never made reservations there. Too much price for poor quality rooms. Guest services was very competent, but had little to work with.

    Plenty of hospitality and value for your money

    from

    We recently stayed at the memphis plaza hotel. Upon check-in we were warmly greeted by the front desk clerk and quickly checked in. We also appreciated the fact that there was a indoor heated pool and hot tub.

    The rooms were standard but a great deal for your money and clean.

    I would not ever hesistate to stay at this hotel again in the future.

    THANKS MEMPHIS PLAZA!!!

    Really Nasty

    from

    The only thing good about this place was the staff.....they were VERY nice. Otherwise, the place was filthy, smelled bad, the beds were dirty and damp, stains everywhere, no sports bar as claimed, halls were dark, hoodlums loitering in the parking lot, telephones in the room were ripped apart and all the buttons were missing, bathroom was disgusting

    Not all that bad, but not the Hilton

    from

    My husband and infant daughter stayed here over Memorial Day weekend. I had found this hotel on a combo flight and hotel thru Yahoo Travel. Upon arrival there was only one desk clerk working and about 10 of us ready to check in on a holiday weekend. I felt really bad for her (Lakisha was her name I think) She finally got us checked in and was super friendly. Our room was very average. Not the most sparkling clean, but it was OK. The nice thing there was the pool area. We swam both days. and found it to be very nice. Hot tub too. Also, the staff was friendly to us, just slow with regards to requests for extra towels. I finally had to go to the front desk and stand there along with another lady while they got us more towels. It seemed like they were very understaffed. We did not go in the lounge, so I can't report on that. We were on the 3rd floor and our pop machine did not work. Ice machine did. Maid that we saw every day was very very nice.

    I did call the hotel prior to the trip and asked about baby cribs...whoever I got said no problem. When we arrived "Lakisha" said they did not have cribs and never did. She could not understand who told me that. So we got extra blankets and made a bed for our infant on the floor.

    Apparently this was an old Holiday Inn, and for what reason it has not been updated much at all. The hallways were a little gloomy and could use a good vacuuming. Elevators too were old.

    Some nice little restaurants nearby. We also drove downtown and to the zoo...made both in about 20 minutes each way. Not bad, all freeway driving. Graceland was about a 20-30 minute drive ...freeway too.

    We would stay there again if we return to Memphis. If you do choose this hotel, just remember it's not the Hilton.

    Very Unpleasant experience

    from

    Our party picked this place on our recent trip because of the advertisement they had running in a local Memphis coupon magazine.

    Rooms were listed at 39.00 per night (1-5 persons)

    11 minutes from downtown Memphis

    free cocktail when booking

    sportsbar & grill

    Grand Opening

    They charge $2.50 per night amenity charges for a coffee maker, a phone that doesn't work and television with no premium channels.

    The rooms were dirty, damp, and moldy. Furniture was scratched, dented and torn. I couldn't receive any calls into my room. Message on recorded said it was the Holiday Inn.

    Was showed 4 rooms before I found one that I could even sleep in.

    No free cocktail

    No sportsbar & grill

    Not 11 minutes from Downtown Memphis unless you drove with no traffic on the roads

    Was put on 4rth floor and not one ice machine on any of the floors worked.

    All & all this was the worst place I have stayed in for a long time. The only reason stayed was tired from traveling all day, low on cash, and their large advertisement. I should of gone up the road.

    Don't even consider it!

    from

    This place is an absolute dump! Bad smells, broken down old furniture and fixtures, dim lighting, dirty, dirty dirty.........I would have rather slept in the car. If it is any indication, while we were checking in two separate guests appeared who had apparantly just checked in and viewed the facility and their rooms, turned in their keys and left saying that the place was awful!.....well we should have taken the hint.......I really can't say enough about how terrible this place is.......it was disgusting!

    Holiday Inn should be ashamed!

    from

    We just got back from a business trip to Memphis and chose to spend the night in this hotel because of its convenient location. While we didn't expect to be in the lap of luxury we did expect to have a clean room. The place is all scruffy and dilapidated. Our sheets were old and stained, the upholstery on the chair was filthy, and the bathroom was nasty. My husband and I went to the "lounge" for a cocktail before leaving for dinner and it was a joke. Twenty or so bottles of liquor and a few beaten up tables- it looked like a bar in the basement of a house. I watched the person behind the bar make a marguerita for a guest- she poured out Popov vodka and commercial bottled mix (I thought this was a tequila drink??) into a glass and put the oldest, most discolored lime that I've ever seen on the rim. The drink fit right in with this hotel's condition. There's a Drury Inn within spitting distance of this Holiday Inn, and it looked clean, updated and welcoming. Spend the $30 extra dollars and stay there.

    TripAdvisor Reviews Clarion Hotel Memphis

    2.50 of 5 stars Fair
     

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