Melia Hotel Hanoi

Great place to relax!

We stayed in the executive suite as part of the $89+US promotion on our honeymoon at the Melia Hotel over New Years Eve & it was a most pleasant & enjoyable experience!

The room was large with modern decor that was well maintained - exactly how the website pictures it. The room service cannot be faulted - they understood all our requests from extra bathrobes/slippers, ice & razors etc. & attended within 5-10min literally. Breakfast is a sumptuous buffet that left us feeling most satisfied every time.

My only criticism is that the staff could do with a little more attention to detail. They automatically addressed the check-in papers & final bill to my husband and ignored the fact I actually footed the bill, which irritated me quite a bit. They even gave him my title (Dr) which also got up my nose... Oddly enough my husband didn't seem too upset somewhat...

The other criticism was that we were not initially given our drink vouchers on checking in & on reading this was part of the promotional package, had to request this at the front counter.

BUT otherwise we had a most enjoyable stay. I would recommend AGAINST using the countless motos/cyclos parked right outisde the hotel as they know you have money and aren't afraid to ask for enormous amounts. Eg. one cyclo driver asked for 50,000vd for a short distance - we ended up taking a taxi & paying only 11,000vd instead. If you need transport, get motos/cyclos AWAY from the hotel, otherwise taxis are preferable.

Average

Melia Hotel.

Liked: Good price. Great Service.

Dislike: Rock hard bed. Dated decor. Poor Food.

Listed as a 4 star, this hotel was not as we had hoped. I would rate it to be great value as a nice 3 star. Lacked atmosphere. Uncomfortable beds. We moved to the Hilton for $43.00 more and it's a world of difference.

Highly recommended

This was our first trip to Hanoi and the Melia was chosen based on the good reviews posted. We took up the "Executive Suite" promotion that was offered at USD89++ up. Definitely well worth the upgrade. The rooms were very new, clean and extremely spacious, with a separate living room and bedroom. There was also a competent spread of buffet breakfast in the lobby cafe offered as part of the package.

For the 2 days spent in Hanoi, we didn't take any public transport. Instead, we opted to walk around the city to take in the sights and this was extremely convenient, given the very central location of the hotel. Customer service was generally cordial, but there was one slightly disconcerting experience with an unhelpful front desk personnel in relation to a request for assistance in making a local phone call. Despite this incident, the stay was overall a very pleasant one indeed for a tourist visiting the city.

Fabulous hotel

I highly recommend this hotel to anyone visiting Hanoi; in fact, I would suggest this as a better alternative to the famous Metropole. Great lobby, rooms, client service, dining options. The breakfast buffet is super.

It is by far the most centrally located hotel for the tourist or business traveler. Immediately to the right of the hotel is a market where you can find fresh fruits, street food, and other knick knacks. If you want to see what a typical wet/dry market in VN looks like, this one is a good introduction. Just a block down from the hotel is also an internet cafe with extremely cheap rates.

You should also use the taxis provided by the hotel as they will give you a fair and honest rate. Beware of the "privately owned" taxis that you find on the street as they may overcharge you.

I would definitely stay at this hotel again.

Great Hotel

Great hotel: very nice staff, very comfortable rooms, great breakfast (a must for long days of sight-seeing), and very quiet (no street noise at all, which can apparently be a factor elsewhere). And its dramatically less expensive than the Metropole (though less elegant, obviously, but how much time are you going to spend at your hotel?). Other great thing is the neighborhood: walking distance to some of the better restaurants in town (Le Tonkin, Indochine), to Hoan Kiem Lake, and far less cramped than the very over-rated Old Quarter (broad avenues and sidewalks).

Great place

could not fault the melia hanoi, i have stayed at some of the best hotels and this rates with them. will be staying with this chain of hotels from now on. and oh so cheap. reccomend it

val brisbane australia

Nice hotel for this price

Melia Hanoi is really a good hotel, especially taking into account its price. It compenses its lack of atmosphere -neither vietnamese nor colonial- with a good infrastructure. Probably it is thought for business people. Good location. Satisfactory.

A great place to stay

We really enjoyed our stay at the Melia. It is a spacious, clean, comfortable and modern hotel. The bathrooms probably need to be renovated, but the rooms themselves are great (we stayed in two different rooms during our stay). The Melia is in a good location (a 5-10 min walk from the lake), the staff is fantastic and the hotel is a great value. Price being the same, I would probably stay in the Hilton or Metropole instead (they are supposed to be more elegant), but I would definitely recommend the Melia.

Pretty Good

This place isn't as elegant as some other, older Hanoi hotels, but it is huge, well-located, relatively new, and the rooms are great value for money. Gym is adequate.

I suggest not using the hotel transfer service, however; the charge for a hotel car pickup is a ridiculous $35 while you can easily get a taxi from the airport for $12. (To the airport is $15).

Slick, smart and relaxing

This hotel is great. Hanoi can be noisy and dusty and this hotel just south of the lake is glitzy and a great refuge. Its international standard, a tad businessy but offers a great attentive service and a super location. Its also great value.