Gran Melia Don Pepe
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How has this hotel rated in the past?
- Shuttle bus service
- Room service
- Swimming pool
- Wheelchair accessibility
Historical Traveler Reviews Gran Melia Don Pepe Marbella
Do Not go to the Don Pepe
My husband and I arrived here today and have been nothing but dissapointed from the minute we walked into this place. I am actually writing this review from one of the miniscule "standard rooms" here. Nothing here is acceptable to us. The decor is awful. The looby is dated and smells musky. The room is so small that 2 people can not pass in front of the bed.
We are here on out honeymoon and came to this place because of the reviews we read on trip advisor. DO NOT BE MISLEAD!!! We are looking for other hotels to move into tomorrow because this place is that bad. It is by far the most expensive with the least to offer.
We had a 92euro dinner tonight that was bad at best. I have NO idea what the posititve reviews were based on. All that AND there is not one couple younger than 65 here.
Save yourself a LOT of grief and DO NOT come here.
We HIGHLY recommend the Hotel Arts in Barcelona. I wish we ahd stayed there longer.
Gran Melia Don Pepe in Marbella is a great hotel
We recently stayed at the Gran Melia Don Pepe for 3 nights during our honeymoon on May 24-27, 2005.
We were in an upgraded corner room with a balcony that wrapped around the room and was quite large for European standards.
The bathroom was a nice size and the tub had jacuzzi jets in it and the shower was huge with many different shower heads at different levels - great for honeymooners!
The location of the hotel in Marbella can't be beat. I believe it's the only hotel that is located right on the beach. All others have to cross a busy street to reach the beach, but we just had to walk down a few steps and through a gate before we were right on the boardwalk that stretches quite a distance in both directions. We were just a 3-minute walk to "downtown" Marbella where there is a big complex of cafes, pubs, restaurants and a little grocery store, movie theatre and shops.
The only thing I didn't like about our room is that the bed was comprised of two single beds pushed together. They had separate bedding and there was a definite crack in the middle, so sleeping right next to my new husband wasn't too comfortable.
We decided to sun ourselves on the beach as opposed to the pool and had to pay 4 Euros each to rent the chairs for the day. It was worth it though because it was much more quiet than the pool. The pool has quite a few "beds" that are under canopys that you can lay on, with curtains that can open and close around it. I'm not sure if they had to be rented or not.
The restaurants were very good as well. We ate in the dining room our first night there and had great food as well as service. We moved into the piano lounge after dinner for a couple of drinks, which turned out to be about 12.50 Euros each, so we didn't hang out there again for the rest of our stay. The pianist was good though and it was fun to sit and relax there.
The breakfast buffet spread is fantastic! There aren't any live stations for omelettes or waffles, but what was there was really good. Eggs, meats, fresh fruit, breakfast breads, cereals.......it was all there.
I do have to say that the rest of the patrons in the hotel seemed MUCH older than us, and we're 30. If you're young and looking to hang out with people your own age, this may not be the place. We didn't mind because as honeymooners, we weren't looking to hang out with anybody but ourselves.
Overall, I definitely recommend the Don Pepe to spend your holiday at!
We have just returned from spending Easter at this hotel. We spent a week there about 5 years ago. Let me get the complaint out of the way first! You'll see I still give this hotel 5 stars though!
We booked on the SolMelia website. On arrival the outdoor pool was under rennovation so could not be used. And the spa was also closed for rennovation, so no sauna, Turkish bath or massage. But no mention of this on the website. Naughty. Truth is neither I or my partner are outdoor pool users so not a problem. But I was looking forward to the spa. But here are the good points:
i) The position is stunning. Located right on the beach/promenade, so no road between the hotel and beach. We could walk along the front to Marbella in 15 minute stroll/10 minutes at more of a pace. We walked to Puerto Banus all along the front so no road in about 35 minutes.
ii) The gardens are lovely and the outdoor pool area will be stunning - big pools facing the sea.
iii) We booked a standard room, and got a beautiful room as they all face the sea. The rooms have been renovated to a very high quality and standard. Lovely beds, and a French Provencal decor. Lovely and light and airy. Gorgeous bathroom with nice toiletries, towelling robes and slippers, and the loo and bidet were separated off by a sliding glass door. It was unrecognisable from the room we had 5 years ago. The room is ample, with a sofa and dining table, and a balcony with chairs, table and lights so you can read at night while getting the sea air.
iv) The dining room for breakfast was lovely - light airy and very big with views of the garden. Nice breakfast with everything, but the hot breakfast food was disappointing - too oily for us! And no omelettes made to order, just fried eggs, frankfurter sausages, very streaky bacon. But lovely cold meats, cheeses, salad, etc. Bread and rolls and other pastries were lovely.
v) Peaceful. As the hotel does not face the road, all we heard was the sea. The clientele were upmarket holiday makers. No slamming doors, screaming kiddies or groups. Very calm and peaceful.
vi) Lovely spacious and light and airy public places. Very calm and relaxing.
vii) Plenty of parking for hire cars. Never a problem. Also there is a security guard at the actual road entrance to the car park who once they got to know us were so friendly.
viii) Staff were wonderful. Friendly but unobtrusive. Always willing and helpful. They actual appear truly genuine in their approach and pride in their jobs. The maid kept our room spotless and the level of cleanliness and hygiene is the best I have ever come across in an hotel. And we are messy and picky! We forgot to take our Do Not Disturb sign off the door so the room did not get made up (they really do respect the DND sign!). Within 5 minutes of us apologising for this and asking for some new towels, the maid was up and did the whole room - at 7.30pm!
ix) The corridors and lifts are spotless, always someone cleaning and polishing! The corridors are light and airy, and each landing has sofas and flowers.
x) We did not eat in the hotel at night, but the menu looked nice and varied, and there were plenty of people eating in the evening restaurant. Half Board would be better value than eating A La Carte. And no, it's not a bland buffet in the evening, but waiter service with speciality dishes.
xi) Evening entertainment is a quiet night in the relaxing bar with a piano player/singer. Lovely.
Overall, apart from the lack of the spa due to the rennovations (which will make the hotel even more lovely), we could not fault this hotel and did not want to leave. We could have lived there! And we are VERY picky and fussy when it comes to hotels. This hotel is not a small boutique hotel where everyone appear a bit nosey. We do not like those so called more 'intimate' hotels. It is a large, spacious modern hotel for peole who like calm, relaxation, sophistication, all amenties to hand, but not overly stuffy and interfering. A very upmarket, classy holiday/business hotel with not a sign of a package tour in sight!
Be warned. In Marbella, like the South of France, you get what you pay for. We looked at other hotels which had been a bit cheaper. Many are on the other side of the road so you have to cross a very busy motorway to get to the beach or the seafront promenade, and your room would have no views. Some aer a few miles outside of Marbella, on the motorway in bland built up areas, so be careful and check the actual location. There are only a handful of hotels in actual Marbella/Puerto Banus on the beach/seafront, and one or two do not compare to the Don Pepe for such pristine conditions. The Fuerte hotels, and the Coral Beach look tired in comparison and need updating. The Puente Romano look shabbier and not as clean too (also with a disused seafront restaurant to teh side which was part of the hotel when we were in Marbella all those years ago), and the Marbella Beach Club did not impress us as much either - much smaller pool and more cluttered communal areas. I used the loo at the latter and it was nowhere near as spotless as the Don Pepe. However, some people may prefer the more Andalucian style of the Puente and Beach Club - we preferred the modern grandeur of the Don Pepe. Americans will love it.
I truly commend Melia on this hotel. I'll say it again, it was so clean and spotless everything gleamed. The staff take grat pride in the hotel, from the doormen, the security guards, the maids and waiters. On checking out, the receptionist insisted I check the bill - it was spot on.
We loved it so much we are going back again in May.
Finally, the weather. We were there from 23-8 March. It was lovely. About 23 degrees. Light from 7.00am to about 8.00pm. The colours in Marbella - the sea, sky, gardens and walkways are gorgeous. It did rain for half a day, but cleared up to glorious sunshine lasting to 8.00pm.
I highly recommend this hotel, and say the extra Euros for it are definitely worth it.
Bad hotel great for shameless oldies
If you are young and in your senses you wont got.... bad service, okay rooms....very bad guests horrible beach
Stayed At Don Pepe August 2004. this is an excellent all round hotel and in our opinion,the eceptional beach and pool complex makes this suitable for groups of all ages. We did find the restaurants in the hotel expensive but there are many very reasonable restaurants within a few minutes walking distance of the hotel and if you want there is no shortage of late night entertainment in Marbella which is only a 15 minute cab ride away.
A delightful stay!
I spent a week at the Don Pepe in November as organiser of a 30 person conference. Everyone agreed; this was the best venue and hotel we have ever used!
The hotel is beautiful, the food is excellent, and the service was outstanding.
For the first time ever, I didn't receive one complaint about rooms.
The Don Pepe was so good, we have already booked again for February and I can see my company doing a lot of business here.
Excellent + + +
A trip Spoilt
I went with my sister, were having a nice time the first day, pool side is good, but not a great hotel for young people (we usuallly go to miami but thought should try spain) most of their guests are 50+.
This 70's something spanish pool attendant was very kind to my sister (in her 20's) and being very flirtatious, inviting her to dinner etc. whenever he saw her. She would laugh it off and dismissed it thinking it to be a joke.
The pool used to be empty most of the time as its massive (I mean really big with two sides -- one being over 7 feet deep, diving not allowed)... We had nothing better to do... no entertainment no fun crowd; just older people who look at you with dirty eyes and make you feel guilty for not being their age. Basically it's not a youth friendly hotel.
So we put our floaters in the pool the very first day.... (a wheel and an inflatable bed) and the fourth day the same old pool attendant comes to my sister and asks her to take the floaters out of the pool. We kept asking for a reason and he became aggressive and started shouting saying that an old guest doesnt like it... We asked if they were prohibitted as there were no signs at the pool side regarding floaters (diving not allowed sign was visible, no nudity sign was there, and other signs like, shower before entering the pool etc)
We asked if we could ask at the reception and he threatens us that if we went to the reception he wouldn't even allow us into the pools at all!!!!! Believe it or Not!
There are two possibilities, the old pool attendant got upset coz he could not take my sis out to dinner, and took it out this way... or the old guest really complained saying it was unhygienic. But can someone explain to me how it can be so when the same old guest was spitting in the pool big time, saggy women sit topless, naughty kids diving into the pool and splashing the water everywhere.... AND you see 'cobwebs' on the showers near the pool. THe kids pool was the best... with really cloudy water like mushroom soup. And the trip was spoilt we spoke to the manager etc who was a good for nothing he just kept apologising for the attendants behaviour. Upon making him aware of all the unhygienic sighting mentioned above he would just smile like a dummy.... aaaaaaaaaargh
Please dont consider this horrible hotel if you want to have fun and don't want that old-age home feeling. Oh and the last two days our rooms were not even cleaned.
The hotel is very good and the rooms are finished to a very high standard. The pool area is also very good and the gardens are extensive. The only downside is that everything in the hotel is expensive (food and drink) also the pool side lunch menu is disapointing for a hotel of this class.
Don Pepe, a wonderful hotel
We stayed from Sept. 18 - 21 and it was wonderful. Lovely, spacious lobby. Wonderful grounds. Nice pool. The marble promenade along the beach started at this hotel. But the room was the best. It had rough ceramic (or slate) tiles with area rugs, and it was a nice size according to European standards. AND IT WAS CLEAN!!!! There were two twin beds together (their version of king??), 2 night tables, a settee, a marble table and 2 chairs, a long credenza for the TV, and a large closet with drawers. Ice was available in a machine in each hallway. We Americans love our ice, which we can't always get easily in Europe. And a wonderful view from our balcony. The service was very good and the staff were pleasant. We were always able to get cabs. We had a balcony overlooking the lovely grounds and sea. The only complaint is that the lunch buffet is $50 per person, which is exceptionally high for lunch.
We ate at the grill one day, Orange Square, the next day, and Puerto Banus the day before we left. The beach is nice, but not as nice as the white sand of the Jersey shore. Although we paid close to $300 a night (including breakfast), I would definitely go to this hotel again if we ever go back to the Costa del Sol. Another thing...many British people both at the hotel and in the area.
The Gran Melia Don Pepe is delightful
This is a great place to stay while in Marbella. The Hotel rooms and hallways have just been completely renovated. My room with a sea view was perhaps the nicest room Ive ever stayed in. The floors are done with a stone like tile. If you visit there website (...), you can get a good idea as to how beautiful these rooms are decorated. The bathroom was also brand new and had all the extras you would expect in a fine hotel. After checking-in, a bowl of fruit and bottle of wine were placed on a table in our room. This was compliments of the hotel and was a great touch. The grounds of the hotel were lovely with 3 pools that overlook the Mediterranean Sea. Lounge chairs were plentiful. I paid 225 Euros (No meals) to stay here and felt I received good value. If you are considering this hotel, check out the rates (...) at the Melia website. The one area that needs improvement is the food service. From my perspective, a breakfast buffet that costs approximately 20 Euros per person and a lunch buffet that costs over 45 Euros per person is way out of line. Because of these prices we ate elsewhere right near the hotel. Having visited the Caribbean frequently, I would have preferred to have music playing in the background of the pool area and would have liked a barbeque out there with burgers, chicken etc. This would have made the pool area a lot more festive. To sum it up, this is a great location in Marbella. The Gran Melia Don Pepe has done a wonderful job in renovating their rooms and earns its 5 Star G.L. rating. I would definitely stay here again as long as the price did not escalate.
TripAdvisor Reviews Gran Melia Don Pepe Marbella
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