Be warned!

Two friends and myself stayed at the Mayflower last weekend, having seen the wonderful rooms in internet. We had booked a triple room but when we arrived the receptionist told us we had been given an upgrade to a "deluxe" apartment as the triple room was a bit cramp for three adults. We were then taken next door up a dirty, hideously shabby corridor where people obviously permanently have rooms (there was post strewn all over the floor) into this "deluxe" apartment. It was modern enough, but very poorly kept. There was no hairdryer in the bathroom, not even a bar of soap. No remote for the tiny TV and worse still, the balcony doors did not shut properly. We complained but received no apology. It really isn't acceptable to book a room in a palace and then be given a pigsty! The hotel where we had originally booked looked absolutely wonderful by comparison. Too many London hotels staffed by incompetent staff do this, and it's about time the authorities in the capital did something to stop unsuspecting people like myself being taken for a ride. Be warned!

Awesome Hotel

My friends and I were originally supposed to stay at the Rushmore Hotel but ended up staying at the Mayflower, their sister hotel. We stayed in a quad that was a bit tiny but that is my only complaint. Delicious continental breakfast is included and the location (right near Earl's Court Tube Station) is amazing. The rooms are also spotless. I would highly recommend this hotel to any traveler.

Dissapointed

On the face of it very nice, but some dissapointing issues - charged £15 for remote we never had (Tough **** attitude when raised this issue - read your terms and conditions etc.) - doors to balcomy would not close beacuse wires for the bedside lights were trailed through from outside, very thin walls - you can hear everything!

Very small single room

good location. tastefully refurbished. the single room is extremely small. the shower room, with basin and toilet, is tiny. one can barely move around in them! if anything appears not to be working, and the receptionist is approached, someone will be sent up immediately. the heating in my room was turned off. as the room is so small, and the bedspread hid the radiator control knob, i thought i had no heating.

the receptionist sent someone up with me and he turned it on. in the morning, the shower's hot water was lukewarm. when i complained, someone was sent up immediately who showed me, but only after i insisted that the "hot" water was not hot enough, how to release the catch in order to get hotter water. breakfast is very basic and simple.

Super clean, just make sure where your room is situated....

I booked our stay at the Mayflower online well in-advance for our October 2003 stay. The staff is friendly and fairly accomodating. The hotel room was spotless--as I read in a review that was posted here earlier, however, be warned that there are rooms that you can hear the trains from the nearby Earl's Court tube station. While most people are gone during the day sightseeing etc., and tubes stop running by 12 or so at night, it may not present a problem, but you don't want to discover this once you're unpacked. The Earl's Court area itself is a bit seedy--you won't want to spend any time there other than for time spent at your hotel.

Great Place, Great Value

Just got back from 9 days in London. The Mayflower is just around the corner from Earl's Court and it was great. The room was newly renovated and one of the cleanest I've ever stayed in London. It is a small hotel with great rooms and very quiet. The lobby area was being remodeled while we were ther but you have never known it.

The staff was kind and on and very responsive. The only challenge we had was receiving mail sent via post to us at the hotel. The mail was misplaced. However, we would not hesitate to stay at this hotel again.

It was a great deal and a great place.

Modern but Noisey

This hotel has been recently renovated...very modern. However, my husband and I were awaken at 3 am to people running up the stairs and through the hallway (scared us to death!!) then they ended up going to the room next door to us where we could hear their conversation clearly for the next 45 mins.My in-laws on the same floor in a different section were not awaken by the runners...they were awaken by the harmonica players at 3am.This only happened one evening. This place is nice and convienient, but loud. The rooms are also very small.I would recommend it if you get a good deal.

Helpful

My son & I stayed here 10th & 11th September. We found the Staff VERY helpful, the room lovely & clean & really close to everything!

Very attractive remodeling . . .

I stayed in a family room in May, 2002. This room had recently been remodeling with a very trendy all-granite bathroom and minimalist decor in the room (lots of wood and white, with good lighting, alarm clock, etc.). A really pleasant environment in a convenient location with a bargain price.

Nice Place to Stay

We've stayed at the Mayflower hotel 3 times. It's terrifically convenient to the Earl's Court tube stop.

Twice the hotel has been totally booked and they had to move us to other accommodations they own.

The first time to a great little apartment on a quiet mews only half a block from the hotel and even more convenient to the shopping and restaurants. I highly recommend them.