Nice hotel in overpriced resort

Stayed 3 nights at Hotel Massena Nov 2004 very good reception area, stylish, on the whole the place was well decorated and clean. Paid for superior room, hairdrier didn't work and obviously hadn't for some time, we did not get bathrobes untill we requested them, tissues weren't renewed in the bathroom little things but important.

Buffet breakfast at 15 euros way over priced and served in cramped room, with guests squashed together.

As with a lot of French Hotels the bathroom needs some modernisation, we have seen better in hotels costing far less.

Staff were very courteous, smart and obliging, and the Hotel is in a good position for shops and restaurants, I must add that everything in Nice except possibly footwear is way overpriced and not good value, the ongoing extensive roadworks everywhere in the city centre are noisy and smelly, avoid Nice till summer 2005.

It's a great location

The L'Hotel Massena is a perfect location. It's about a 25 euro ride from the airport. The room was large enough for two people and very clean. The breakfast was buffet and very good. They provided a nice selection of food. The hotel is the perfect location from which to explore Nice. It's the best location for someone who doesn't like to or can't walk very far. We were able to get to everything we wanted to see by foot. The large department store is on the corner and they have a grocery store so the bottled water was much cheaper there. The walking street is about a 5 minute walk and there lots of good restaurants. Food was very expensive compared to Germany and the United States so bring extra euros! The walkway by the water is beautiful and you can get there in about 10 minutes by foot. You can also go to Monte Carlo by train for 6 euros round trip. That was much cheaper than the tours and the trains leave and arrive about every hour from Nice.

Nice Hotel, Superb Location

Having stayed in other French hotels, I would say that this hotel compares favorably with many other French 4* hotels. It's interior has been designed with a taste. The room I was staying in was cozy and clean and the hotel's personnel was rather helpful. This hotel offers a truly superb location next to the main shopping street Rue Jean Madecin, many restaurants and is within walking distance from the beach and Old Nice. Definitely a good value for money in comparision with many other Riviera hotels. I would return!

Not Good

Stayed at this hotel recently and I can only say the initial room I was given was vile to say the least..I had booked a superior room...after a long discussion with a most arrogant receptionist I was transferred to a superior room that was ok..Overall avoid this property...poor rooms and horrible staff

Disappointment

Perhaps the only thing that is good about this hotel is its website. I was enchanted by the hotel's webiste pictures (as well as good reviews from Rick Steves' guide book) so I booked 3 highest priced rooms for 4 nights in the fall of 2001 for our group. Alas, our rooms were very small, no views like the one shown on the hotel's website. Upon check in, my room smelled cigarette smoke even though I had requested non-smoking rooms, so we had to wait in the lobby for a different room to be ready. The next morning, we found water dripping from the ceiling onto the carpet just outside of our bathroom door. We reported that, and had to pack to be moved to another room. One evening I talked to a night clerk at the desk about the smallness of the room, he looked at the computer and said that there were bigger rooms available the next two day and I could ask for it in the morning. I did, and then we packed again to be moved to a larger room. This one, finally looked more like the room picture shown on their website. Since I am still on the 2nd floor, there is no views.

Nice Exterior but not so nice room

Great location but rooms were dated and old. The exterior looks old and elegant, the lobby is OK size and new but the room is dated. The room is small which is OK by european standard. But the worst thing is that the bathroom was not that clean and the sink has unpleasant odor (probably from old plumbing).

Good Value, Great Location

Just back from one week in Nice and the Monte Carlo Grand Prix. Stayed in Hotel Massena - great location, beside Galleries Lafayette (dept store) and five minutes from pedestrianed Messana, 5 minutes from the sea and 5-10 mins from the old town.Room small enough, clean with very reasonable 24 hr room service. On the 6th Floor (top) so had a very large sun terrace with furniture which was great and unexpected when we booked. Would definitely try to get this floor if I stayed there again.Rates reasonable, they do charge more when the grand prix is on but as we stayed for a week, they just charged us the standard rate for those days which was very good of them, quoted rates were almost 100 euro a night more for this w/end.Ideal for a city break, maybe not for sun holiday due to lack of garden / solarium / pool etc

One day was enough

The hotel location is good enough on a backstreet near many attractions. However, when our ceiling began raining water, and despite three requests to fix it, we were forced to leave the hotel after one night. The staff at the front desk was genuinely concerned, except for one person whose indignence was classical. She even tried to charge us for the room (that was raining water, and was now hot) on our way to another hotel.

At the other hotel, we found much better amenities, a great location and for only 10 euros more. Next time, I will skip by this place. Beware.