Great Hotel

I don't know about all of the negative reviews that this hotel has been getting. My wife and I stayed here and loved it. The rooms were clean, the staff friendly and it was centrally located near major sites. The only advice I can give you is bring good walking shoes or spend alot of money on cabs. But overall this hotel is one of the best in the Marriott chains.

WW2 Memorial Visit was memorable

Wow. We had great service at this hotel. Loved the location, and couldn't beat the access to the metro stations. Within walking distance to most attractions. Beautiful lobby. The concierge and the reception staff were very patient and accommodating. A terriffic gift shop. Great buffet breakfast and friendly wait staff. It was beginning its renovation the day we left. Would be great to see it now.

What a Trip!

We were so thrilled with this hotel, and so sad to leave. The people were so nice! We especially enjoyed Sacha, at the Security checkpoint (which is nice, you have to show your room key to get on to the elevators). My eight year old took great pride in leading the way around the hotel and all of the employees made us feel so welcome and at home. Our special requests at the desk were met with a smile and taken care of immediately. The pool area was really nice and well kept. The whole place was lovely and our room was very clean and comfortable. When we asked for a little refrigerator for our room (which was free I might add) it was at our door within ten minutes!

This was our first trip to D.C. and our favorite vacation ever! The Metro system is fabulous and so easy to maneuver. And the elevator to take you down to the Metro station is about ten quick steps outside the hotel door, in case of rain. The people of D.C. are so friendly! We'd be standing in the station, looking over our Metro map and without fail, every time someone would ask us if we needed help. A great hotel - we'd stay there again in a second - and a great city!

Great experience

We wanted a hotel we could get to easily via public transportation, that was walking distance to the Mall and reasonably priced. Though we had concerns after reading negative comments here, they completely vanished upon check in. The lobby is beautiful, the staff professional, the room was nice and clean, and Dorie, the concierge, is delightful and extremely helpful. The only surprise was that the hotel is not actually connected to the underground Metro Center station, we had to walk a block outside in the pouring rain.

Pleasant Stay

This is a beautiful hotel located on top of the Metro, which made it great for taking sight-seeing trips. Our room was very quiet and clean. The bathroom was big and bright, but the tile in the corners of the bathroom floor were cracked and a little dirty. Nice desk area with internet connection. We had a very pleasant stay.

Gratefully Surprised

After buying this hotel on Priceline, I was nervous after reading the majority opinion on this hotel, as posted on TripAdvisor. Nevertheless, and the reason I write, is to hopefully put in a very good word for this hotel and its management. First impressions are worth a bundle, and my first impression was that this is a classy place, and I found this to be the case. On a week long trip in the area and stays at other 3 star Marriotts, I saw nothing close to the ambiance Metro Center created with fresh cut flowers and plants throughout the lobby and restaurant area. The hotel was totally clean, no problems there, and I do not exagerate when I say that the staff was over the top nice. My 14 year old nephew commented--"they pay these people to be nice..." Yeah, he's learning. Great locale next to the Metro, with the blue, red and orange lines right there. Again, I did priceline and got a great deal, but the hotel was worth $150 at the least... Restaurant was good too...

try the peppered salmon.

Adequate but dirty and disappointing

I will start by saying that I am a loyal Marriott Rewards member and have never been to a bad (or even average) Marriott - until I stayed at the Marriott Metro Center. On the positive side, the hotel has a great location - the hotel front door is about 1/10 mile from the MetroCenter Metro Stop (where the Red, Orange and Green lines converge). The staff was also very pleasant. The rooms all have high speed internet, and there is a convenient Starbucks franchisee in the lobby (open morning hours only). Other than the location, staff & a few conveniences, however, the Marriott Metro Center is barely adequate. The hotel room was really dirty - the sheets (both double beds) had blood spots (so disgusting). The desk in the room was so small that it was not usable for doing any work. The bathroom looked like a Motel 6 bathroom. The room was absolutely tiny. The walls of the rooms are paper thin - everything that goes on in the room next door can be heard. There does happen to be a tremendous amount of fitness equipment in the hotel gym - but the gym is not well maintained at all (dirty). Overall, I would avoid this hotel, especially at the $200+ weekday rates and the $125-$150 weekend rates (there are MUCH better values in DC).

Disappointment

Stayed here in August 2003. It was our second time in Washington, DC.

We had stayed at the Grand Hyatt around the corner before. This hotel was $99 a night for a special deal that included subway passes and a guidebook. The lobby was very nice, although on the small side. The minute we got off the elevator the disappointment began. The carpet was filthy, and the gold plates attached to the room doors were in need of a cleaning. The room was very small, and could barely fit 2 double beds. Off in the corner by the window was a desk, and an easy chair.

The bathroom was dark and dirty. During our stay there, one time housekeeping didn't even clean the room or bring fresh towels. Overall, great location, but thats it. I would not recommend this hotel to anyone.

Not for a family good location

The location was good since we want to see the mall. We parked 10 pm.

when we checked in, so they let us park the car until 10 pm. after check out. It was a special family weekend package that include free parking, one free movie, all family eat breakfast for 119 dollars.

Since most hotels in D.C ask for the parking fee, it was a good deal.

but next I rather stay in a hotel with a decent clean room and soft bedding. The room was small and carpet looked kinds of dirty. you can see the dark spots. I don't feel like walking around the room without shoes. the heating system makes little noise. It doesn't have a nice view even though we were at 12th floor after asking for a nice view.

the closet was so tiny there is no way we put our suitcase in it. The mattress was quite firm. In order to use internet you have to pay 10 dollars for the day. they have a ecent gym and a swimming pool with windows to street. we let baby play at the pool next morning at the pool. The breakfast was alright. Not great, but we had a good buffet meal in a nice restaurant overlooking the streets. The staffs were nice and helpful. I have a marriott reward card but I don't feel like to stay in this chain again. Since I have a baby it want some place rather bright and clean. It must be a good deal for business personel but not for a family with baby.

Couldn't ask for better

You couldnt ask for a better hotel experience. This Marriott was the best. They went out of their way to be friendly and help you in any way they could. The rooms were some of the cleanest I have ever seen. I could not make one complaint about this hotel or its staff. The room was quiet and I haven't slept better in a long time. The hotel is close to all of DC. Every thing you want to see is within walking distance.

The metro is just feet away. I would stay here again in a heartbeat!!

Thanks Marriott Metro Center!!! I will be back!!!