Tucson Marriott University Park

880 E Second Street, Tucson, Arizona, 85719, United States | 3 star hotel
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    Historical Traveler Reviews Tucson Marriott University Park

    Best Place To Stay By U of A

    from

    If you're visiting the University of Arizona, the Tucscon Marriott University Park is absolutely the very best place to stay. It's convenient location next to the Main Gate of the University makes it easy for those in town to visit students, for sporting events or for those looking for a place to stay with many shops, restaurants, bars, museums and nitelife close by.

    The hotel itself is well appointed and feautres a nice atrium style lobby and restaurant. Like most John Q Hammons properties, the Tucson Marriott features a friendly staff dedicated to making your stay a pleasureable one.

    In summary, the Marriott is the only place for me and my family when in Tucson!

    I'll be back

    from

    This Marriott is right on the edge of the Arizona campus. There are lots of bars and eats within a short walking distance. The rooms appeared to be clean. The beds have the new bedding and it was fantastic! They have fitted sheets and are very comfortable. The staff was not the nicest I've seen and at times were quite rude. Waiters in the restaurant were SO rude. I won't be eating there again.

    Overall, this is a nice hotel with great bedding and in a great location. Just don't eat there. But I'll be back for the stay.

    Perfect for visiting UA

    from

    I've stayed at this hotel several times while visiting my son, a student at UA. Most recently I stayed there in April 2005, along with a 4-year-old and a teenager. The best two things about this hotel are : 1) it's right on campus, and 2) the rooms are very large and predictably pleasant. It is really the best choice for a parent visiting the UA as I've learned from my experience staying in other Tucson hotels (unless you can afford the Arizona Inn every time of course!). On our most recent visit, we had a large room with a small balcony, which was really great. The hotel is not really set up for young children though. When my preschooler was younger, we found no highchairs in the dining room, and on this last visit, the staff was able to locate the kids' menu only once out of 3 visits to the restaurant. But there are many restaurants within the few blocks surrounding the hotel, and there was plenty of space in our room for a mom with 2 kids. The spacious lobby atrium with its waterfall and glass elevators delights the young ones. We also enjoyed catching the vintage trolley which stops very near the hotel, and riding it down to the 4th street shopping area. On the whole, this hotel is an excellent choice for visiting parents.

    Nice Hotel - Nice Staff - Good Overall Deal

    from

    I found this hotel to be very nice. I have stayed in very expensive 5 star places before, and this is not a four or five star hotel, but the staff was very courteous, the rooms were clean and spacious and the location is great. I stayed with my two cats and they charge a very minimal pet deposit. I think you get exactly what you pay for, a better than average hotel with better than average service and rooms. I would recommend this hotel to anyone looking for a nice hotel at a reasonable price that is close to the U of A!

    Convenient location

    from

    I stayed at the Marriott Hotel, University Park, Tucson December 2003. I went there to visit my daughter at the University. I did not rent a car so this hotel was the perfect location for me, I could easily walk to the University and small shops and restaurants are close by. I particularly liked walking to Starbucks and sitting in the Courtyard with my coffee enjoying the birds in the palm trees. The hotel was fine, expensive for what it was but the location made it worth the price. Ask for a corner room on a high level.

    Not the Best Choice

    from

    I usually stay in Marriotts when I travel and I was appalled with this one. The front desk staff was curt and short with me. The restaurant is in the middle of the lobby--it is noisy and the food is lousy. The staff is mostly college students and they just don't care. My room needed drastic help. It was a combination of new things and old things and the carpet was dirty. There was mold growing on the wall in the hall next to my room. I just couldn't believe my eyes. The worst part was the parking garage. I had to walk a block to park and pay for it.

    As a woman traveler, I hate using parking garages as I feel vulnerable.

    I was told there had been an attack earlier and I was offered the valet service but I had to pay for it. I felt I paid enough for my room. Will not return.

    Great Location

    from

    I would highly recomment his property due to the convenient location.

    It is right by the campus, near funky 4th avenue, and right by the hotel itself is a bunch of shops and restaurants, with a great shop called Azure Skies Global Gifts across the street from the hotel. Very nice location, I think it is the best area in Tucson. Hotel was wonderful, but for me, the location made all the difference.

    Nice location...

    from

    Came to town for El Tour de Tucson Century Ride, fourth year in a row, and this was the first time staying at this hotel. Beautiful hotel with rooms opening to loft-style hallways overlooking the lobby. Cute, quiet neighborhood, right on campus. Rooms are nice and clean - - beds could be more comfortable though considering the price! Room service was quick, with generous portions and it was yummy. Friendly staff - - even when I locked myself out and had to get a new key! Great experience and we'd recommend this joint!

    As good as it gets

    from

    I love Tucson! But that wasn't always so. I remember the first time I ever went there on business. I thought the whole town was aweful and I checked into the Hampton Inn North and was immediately unhappy. I told the front desk that I was going to find another hotel and check-out. I drove around and found nothing better except for the Marriott University Park, but they had no rooms available and it was a bit too pricey anyway. The Hampton Inn North was about as good as it was going to get, so I checked back in.

    On my next visit I went ahead and paid the higher price for the Marriott. It is about the best chain hotel you'll find in Tucson and is located in a great neighborhood adjacent to the university. There are restaurants, shops, etc within 1 block. A Starbucks and microbrewery right around the corner. You can walk to the university theatre and watch a broadway musical or any number of national venues on any given night.

    If you aren't going to stay at a swanky resort, this is truly your best bet. Take my advice. I drove every inch of that town looking for something better. It's not to be found. If you don't want to pay for the Marriott, stay at the Hampton Inn North. Fine dining at the IHOP down the street.

    If you opt for the Marriott, just make certain your finances, ie credit cards, are in order. They'll treat you grandly. Wink, wink...its always the sales clerk's fault. And it always happens to the biggest wig.

    Customer Service Horror Story

    from

    I stayed for one week at this property. At check in, they ran my credit card. The next day they called my room to request an alternate form of payment as the card had been denied. In fact, it had been approved - 6 times. I eventually had to contact a manager at my bank's credit card center on my cell phone and have them speak to the controller of the hotel to resolve the issue. The next day, it happened again. And the next day. In each case, my explanation was met with disinterest and skepticism by the front desk management. They refused to let me see the GM or any other property manager. After having to speak three times to the hotel staff, the credit card center manager in effect raised the limit on my account and directed me to go straight to an ATM and get out as much cash as I could. That night, the account was again maxed. Upon checkout, the open authorizations were closed and there has been no further problems. However, the real story isn't the technical issues with their computer system - it was the patronizing and indifferent manner in which I was treated by the front desk staff and management. As a tourism industry leader in Wyoming and the director of a hospitality industry association, I was flabbergasted by the treatement I received at this property. Although it is physically in good shape, and the entry level staff - bell desk / valet and restaurant, were magnificent, the senior staff's attitude will ensure that neither I nor any of my associates will ever stay at this property again.

    TripAdvisor Reviews Tucson Marriott University Park

    4.00 of 5 stars Excellent
     

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