San Mateo Marriott San Francisco Airport
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How has this hotel rated in the past?
- Airport Transportation
- Room service
- Swimming pool
- Breakfast Available
Photos of San Mateo Marriott San Francisco Airport
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Historical Traveler Reviews Holiday Inn Basingstoke
Pretty much perfect!
The hotel is located a few miles south of the SF Airport. My girlfriend and I drove up from Los Angeles to attend a wedding in Half Moon bay (about twenty miles West and North of San Mateo), but we also used the hotel to head North to check out a giants game and eat in the city.
We pricelined the hotel and I was expecting a standard four star room, but we got a great room on the ground floor. There's nothing with a great view around the hotel, but the fitness center was large enough with some fresh fruit in it, a regular pool area and nice grounds. We received excellent check in and check out service and our toilet also clogged and they responded quickly enough.
Some items to note about the hotel:
It is about three blocks away from the Caltrain and seems to have regular service to SFO.
It is two blocks away from Trader Joes (a great grocery store) and a drugstore should you need anything.
It's right near where the 101 and 93 intersect so if you need to go to the city or to the coast, it's in a good location.
There is some street parking so you might not have to pay for parking when you go to the hotel (the cost is bit too expensive at something like 14 buck a night!).
Don't eat the hotel's food - we had really bad pizza that was overpriced. There isn't much local cuisine either so you'll have to drive to get some good grub.
I spent a day at the San Mateo Marriott while I was in town on business. I typically stay in downtown San Francisco, but due to the fact that I had a 7:00 a.m. meeting in San Mateo, it made sense for me to stay nearby. The property looks nice enough on approach, although since the hotel faces a highway, the view from inside the hotel is nothing special. Upon check-in, I was assigned a suite (which I requested), but I had to go back down to the desk to retrieve a package that had been awaiting my arrival (and should have been given me at check-in). Once back in my room, it was quickly apparent that the facilities are a bit tired: the furnishings were of average quality and somewhat worn, the bathroom was in need of renovation, with an old-style tub and laminate counter. The bedroom was small and lacked a closet (an armoire provided hanging facilities). The bed was OK, but not quite "heavenly". Although the hotel was close to my morning meeting, it is not especially convenient, as there is nothing within walking distance. Overall, my stay was disappointing: overrated by AAA at four-diamonds and overpriced during the week. Look elsewhere.
Definitely not without it's problems
Overall my experience at the San Mateo Marriott was pleasant as I stayed in an Executive King Suite which had ample space. However at check-in (around 4:30) even though I had previously reserved a room they told me that there was not a room available for me and that I would have to be downgraded to a standard guest room. Upon not agreeing to this they told me that I could wait 30-45 minutes to see if a room would become available. Upon checking back with the front desk they told me a room was available however it had to be cleaned and would take another 30 minutes or so. This 30 minutes ended up turning into a good hour of wait time. I stayed overnight for two nights and had to have my keycard recoded each night (which was very inconvenient). However it was the weekend of the Notre Dame-Stanford football game and as to how the Notre Dame football team and fans (myself included)were staying there it was very busy. I would definitely stay at the San Mateo Marriott again however not during a busy weekend.
Convenient, nice hotel
Nice, new hotel with huge event/lobby area. This hotel appears to be popular for weddings so it can be a bit noisy if you are staying in a room near the lobby on a weekend. Hotel is right off Highway and very convenient to all locations in the Bay area.
We stayed in this hotel over 4th of July weekend for a wedding. Although it is a AAA four-diamond hotel, I found it to be average. Conversely, I don't really have any complaints. The front-desk staff was friendly, both at check-in and check-out. They overcharged me for parking, but immediately made the change when I noted it at check-out. They upgraded us to the concierge floor, but the rooms were merely average. The sleeping area was quite small. The bathroom was large and had a separate shower and bathtub, although the shower had some mold and the cleaning staff had left a towel in the shower from the previous occupant.
The banquet facilities were also very nice, but nothing particularly distinguished them. Similarly, brunch at the buffet was nice, but probably overpriced ($14.95) for what was provided (nothing fancy).
This is a good hotel for people who are stopping over for one night at SFO and want a nice hotel a bit further from the airport. It is not good for tourists as it is even further from the city than the airport itself.
This is a very large hotel, but I was so allergic to the dust in my room that my eyes were bloodshot during my entire stay at the hotel.
Really Nice Hotel - 4 Star
My impression after spending just one night at this hotel is that it is a really nice property, certainly rating 4 "stars."
I received my requested room, a non-smoking king, room 1066. This was a ground floor handicap room in the six-story concierge tower building. The décor of the room was upscale and looked pretty new, with a 9 or 10 foot ceiling. I did not measure the size of the room, but it was quite spacious.
My room had one of the new super-comfortable Marriott king beds. These beds are awesome. There was the expected work desk with a high-speed internet connection. The armoire housed the TV and was also the "closet." In the closet were a Marriott robe, iron and ironing board, and an empty mini refrigerator. One really nice surprise was a comfortable reclining chair!
Because my room was a handicap room there was a very large shower in the bathroom, no tub. I don't use a tub so this did not bother me. The décor of the bathroom was also very pleasing with a granite vanity counter top and excellent lighting. The coffee maker was in the bathroom, along with a hair dryer.
The pool at this hotel is not large, but looked adequate. The pool was heated and there was also a whirlpool tub. The exercise room seemed pretty complete and there always seemed to be people working out. The concierge lounge on the 6th floor is very large. I had intended to have dinner, but after making myself a nice salad and munching on both hot and cold appetizers, I didn't feel like dinner. Later I went back for brownies and milk. The host and hostess were very friendly and accommodating.
There seemed to be plenty of parking around the hotel. The property is laid out in a number of connected buildings with parking close by each. The charge for parking when I was there was $12.00 per day. Room keys are coded so that they open the parking gates.
As for service, all of the Marriott associates that I came in contact with gave me great service. Besides that, everyone I came in contact with, including several doing custodial work, was really friendly, indicating of a well run operation.
Clean room, good sleep!
I transferred to this hotel on November 12th and stayed for 3 nights. I was in another San Mateo hotel that was terrible and the Marriot was recommended by friends. I was pleased with the room rate which was a 3 night special. When I checked in, I mentioned to the clerk that I was coming from another local hotel. He was very concerned, and made sure that I got a room that I was happy with (ie. upper floor, with balcony, etc.) In addition, every staff person I encountered was friendlyand helpful. The room was clean, the towels were white and fluffy and the furnishings were comfortable. I arrived exhausted, not having slept for the previous 2 nights. It was a relief to be somewhere that felt safe and was quiet and to be able relax and have a good sleep. The shuttle driver to the airport was a very pleasant individual and made my 6 a.m. departure a little more bearable. All in all, I was very satisfied and would/will stay at the San Mateo Marriot again.
After 9 days in California, we had our worst hotel experience here. We booked online for a family of 5 (marriott). The website said the room we booked would accommodate our family, but when we arrived, they said we needed to upgrade to a larger room for $20 more. The new room was a suite with a king, sofabed, and a rollaway would be provided. When the rollaway showed up, there was no bedding for it. The sofabed also didn't have bedding. After explaining the problem to the front desk, two sheets and 1 pillow were provided, but we needed bedding for two beds (three people). We were more specific and asked for 2 more sheets, 2 blankets, and 2 pillows. They brought 1 blanket that looked like it was pulled out of the laundry bin and 1 pillow. There is a fee for self-parking, and the parking lot is gated (our room card wouldn't open the gate most of the time). The only good thing we experienced at this hotel was the airport shuttle that picked us up after dropping off our rental car and taking us to the airport the next morning. We were very disappointed in this hotel and were not provided the service we have come to expect from a Marriott.
Might as well stay Down Town!
Last November we traveled to San Francisco for our First time, This will not be our last! Loved the City, Area, People...ECT.
We were very disapointed in the San Mateo Marriott though. It's not that we had a bad stay. We thought we should stay outside the City so as to save on parking fees. Most all the hotels in San Francisco have a parking fee, The San Mateo Marriott didn't inform us untill we checked in that they have a parking fee. We never could figure out why? It's a good 35 min + drive into the city, 15 min drive from the airport, it's hard to find off the highway, it's in a nice area but not so nice that it would merit a fee for parking. So if you are trying to find a place in the city that you don't have to pay for parking, think of it this way, You still have to pay to park your car while you are in the city. You might as well just stay in the downtown area and use the trolly/bus systems($6 a day for unlimited use), your going to want to ride the trolly anyway! It part of San Francisco's charm, and you can't put a price on charm!
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Travel Blogs from San Mateo
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