Philadelphia Marriott Downtown
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How has this hotel rated in the past?
- Room service
- Swimming pool
- Wheelchair accessibility
- Fitness/Health center
Historical Traveler Reviews Philadelphia Marriott Downtown
The rooms were modern and clean. The location was great.
I stayed at this hotel in August with my father and I was very impressed. When we got there we were immediately checked in. The woman who checked us in said we were getting a nice room. It was a corner room and by far the largest hotel room I have ever stayed in. It had two large clean and comfortable beds and two sofas. The bathroom was very large and clean as well. One of the best parts of the hotel is the pool (a little on the small side) and hot tub on one of the lower floors. The staff was very friendly and helpful. The hotel is ideally situated within walking distance of most of the major points of interest in the city. Unlike other reviewers, I had no problems with the elevators. I didn't order room service so I can't comment on the food. My only complaint was that there were not enough television channels, but they said that was only temporary as some part of upgrade they were doing. I remember getting a really great price and would absolutely stay here again the next time I'm in the City of Brotherly Love.
Regular customers get short service
If you are here for a convention this hotel is probably great - if you are a regular customer you are better off with a number of the smaller hotels which cater to tourists. Expensive large hotel. Why be a number when you can be a name at a smaller more local place?
This IS a good place!
I'm not sure why so many people wrote bad reviews, because when I went here with a group last winter we had a great time. The rooms were a bit small, but everything was new and clean. The beds were actually quite comfortable. My favorite part of the hotel was the indoor pool and fitness center which were some of the best I've ever seen. They're on the 7th floor and have a nice view of the city. The lobby is very nice, but I wouldn't reccomend the restaurant (we had a bad experience there). The italian restaurant across the street is much better. I would definitely stay here again - don't listen to the bad reviews!
Try not to visit when hordes of teens are staying there. The staff people who were competent were nice, friendly. But about half the staff people seemed decidedly not competent. Matresses (we stayed in 2 rooms trying to dodge the teens) were too soft.
The beds are great
The beds at the Marriotts are the best. This hotel is in a great location. We also were able to use a two for one special. There were guests smoking pot on our floor and the hotel took care of the problem. I would go back.
Not the best...
Great rooms, convenient location, but very loud, moderate to poor service, and bad food.
Back in December, 2000, some friends and I went to out national convention for our fraternity, Alpha Phi Omega. I was surprised at the appearance of the hotel -- it was really nice! It certainly was very, very large. Elevator service is a big problem with a big convention, so at times when we all had to be somewhere, getting an elevator could take 15 minutes or more! Hope you can climb stairs! The mattresses were foam pads (I felt like I was at camp!), and the rooms were kind of small. But, the bathroom was SUPER nice! A spacious shower, big vanity -- I wish my own bathroom would be this nice! The concierge service was superb, and got us tickets to the ballet. Located directly across the street from the big market, it made getting lunch a lot of fun! I would not stay if a big convention was in town located at the hotel, but otherwise, it was OK. I certainly hope they do something about the mattresses. That made for a bad night's sleep.
This hotel is tops at handling conventions. When my room was rifled and items stolen, their attitude was "who cares". I intend on billing them for the value of the items stolen.
Thoroughly enjoyed the Marriott!!
My wife and I checked into the Philadelphia Marriott Downtown adjacent to the Pennsylvania Convention Center following a national conference that I attended. (Unfortunately, I was forced to stay at another DREADFUL hotel - Clarion Suites nearby -- run, don't walk away from this place! and anything would have been a drastic improvement from what we'd experienced earlier in the week). However, the staff and accommodations at the Marriott were splendid. Our room was stately decorated and very clean. All of the staff were very cordial and welcomed us to the hotel (even a janitor working in the hall stopped and wished us a good day!). I will always try to stay at the Marriott if I have business at the convention center or in the Central City of Philadelphia.