Marriott Norfolk Waterside

What a beautiful hotel and wonderful staff...I will definately be back!! From the friendly staff to the beautiful Piano Lounge on the second level, we loved it!! I will refer this hotel to everyone!! Lisa-Boston

What a wonderful place! The hotel was beautiful, clean and wonderfully staffed! Everyone was so friendly and accommodating - I felt right at home! The city is beautiful and so much to do! Don't miss out on this experience!

My family and I recently stayed at this hotel, and had a fabulous time! The staff catered to our every need, and couldn't have been friendlier. They suggested several fun things for my kids to do, and we loved the pool overlooking the river. Enjoyed the food in the Deli on the first floor, and the gentleman at the front door was UNBELIEVABLE- I've never met anyone more genuinely hospitable! We'll be back!!

Took my wife to stay on a top floor of this beautiful Marriott. We had heard for such a long time how wonderful the hotel and it's staff are, so finally took a weekend and relaxed. Found it to be very refreshing and attentive. The staff remembered me from check in time when I went though the lobby the next day. Lobby specialty coffee service is better than Starbucks across the street! Will be back!

Unlike my friend from Michigan, my daughter does not work at the hotel.

I stayed here the first night and then went down the street to the brand new Courtyard. It is perfect, less expensive, has more features and best of all IT HAS ITS OWN PARKING.

The Marriott was showing improvement from our last seminar visit, but still needs a massive capital infusion.

WOW!! The Front Desk at this Marriott is wonderful. They make you want to stay with them just by the way they smile and take care of you. I have stand at this hotel 7-8 times this year and the staff remembers my name and is willing to assist me with anything I need. Sure the property is older (10 years, I think) but just like a fine glass of wine it gets better with time. The rooms are nice, the locate is excellent and staff is great. I just can't wait for their renovation because this will be the best Marriott in the US. Way to go.

The Piano bar on the second floor is a great place to meet and have some conversation. Prices are reasonable and bartenders have great personality. Looking forward to winter and sitting in front of the fireplace.

Hotel has a deli on the ground floor that has great food and resonable prices for a downtown location. Bartenders have lots of personality and hospitality plus.

Staff was hostile, rooms beat-up and food cold.

Oh well!

This hotel is not a REAL Marriott - its a franchised operation that has lost touch with the Marriott "Spirit of Hospitality" that you would expect. The room sare small, beat-up, dirty and the staff thinks you are doing them a favor by staying. Complaints are passed off as management failures rather than addressed and corrected.

Try the Sheraton one block over or the new Courtyard product that opens in late 2001. Avoid the Renaissance in Portsmouth as it is the same management company with, unbelieveably, the same issues, just newer and cleaner.

I tried it 4 times and will drive rather than stay there.