Historical Traveler Reviews of Marriott Newport
Not bad; typical Marriott
from M2inApril
After searching for a reasonably priced hotel room in Newport at the last minute, we settled on the Marriott because of price and location. It was close to many restaurants, bars, and shops on Thames Street and the wharfs. One highlight of the hotel was the concierge service in the lobby. They made excellent recommendations for dinner and breafast (La Petit Auberge and Corner Cafe). Overall the staff was very curtious and helpful. The hotel only has 19 rooms (out of 319) that have a harbor view. The rest have windows facing the hallway (you might as well have no window), a balcony overlooking the lobby (loud at night!) or a city view. The bed was hard. The room and bathroom were clean with basic furnishings. $20 for valet parking!
Horrible
from A TripAdvisor Member
This is the worst hotel my wife and i have ever stayed in. We arrived during the boat show and was advised we could not check in yet on our arrival day. (9:00am). I then rerequested not to have an inner room(comments from others readers here) and a non-smoking room.We arrived back in the early evening and the front desk attendant (Who was quite rude) said they had one smoking room available with outerview and one inner room non-smoking. We asked to have her hold both rooms while we went upstairs to see if the smoking would be okay. She agreed and while upstairs with one of their attendants she gave away both rooms. When arriving back in the lobby she was laughing about it. YOU ARE ALL WARNED
Would not return in the near future
from A TripAdvisor Member
My husband and I being Marriott Rewards Members stayed at the Marriott in January and March for a one night get-a-way. Thought we would have learned from our first stay, but did not. Rooms were nothing special and luckily we stayed at the off season rates. I cannot imagine spending up wheres to $350-$500 a night in season as the rooms were small and not as clean as one would expect from a Marriott property.
Local B & B's provide much nicer accommodations.
Don't book rooms overlooking lobby
from ar1969
Nice hotel in a good location but the rooms on the interior overlooking the lobby are like sleeping in a conference room. There are no windows to the outside which made us claustorphobic and the air inside the room was extremely dry and stuffy. We had to alternate between heat and air-conditioning to get the right temp. and the HVAC system would wake us up everytime the air came on. My husband and I had chapped lips for a week due to the poor, dry air quality. If you stay at the Marriott for it's good location do not book an interior room!
Ants!!!! water leaks!!!!
from A TripAdvisor Member
My husband booked a suite(very expensive!) on the top floor for my birthday this year. It was raining, but that can't be avoided. After going out on the town that night we came home, undressed and threw our clothes in the corner. The next morning we awoke to find there was a water leak in that exact corner. Our clothes were wet and covered with ants!!!! I couldn't get them off some of the clothes so I just threw them out. My husband is a builder and noticed that instead of fixing the leak they just painted over the rotted wood. Needless to say we were appalled and when we told the front desk they offered us a free breakfast....WOW. I didn't expect to pay huge $ for a damaged room and then need to throw out some of my clothes and that was all they offered us!! I wrote the co. and received a free night that I haven't used and am not sure I even want to!! Be careful of ants and water leaks!!!!
Was not happy
from A TripAdvisor Member
I took my husband to the Newport Marroitt for our anniversary in October. There was not a room ready for us at the normal check in time.
When I went to take a shower there was no hot water and after calling the front desk, I was told that I could take a shower in the showers at the gym. Still in the morning there were no hot showers. A small request for a hefty room rate. After leaving I had written a letter to the manager of the hotel and NEVER recieved a response. I am planning another trip this Oct. to Newport and the Marriott will not be on my list.
Disappointed
from A TripAdvisor Member
The staff was friendly and helpful and the meeting facilities and food were fine, but I cannot recommend this Marriott because of the sizable stains on the upholstery and rugs in at least four of the rooms.
Concierge Floor Booking Misleading
from A TripAdvisor Member
Overall the hotel is rather pleasant, modern in style but with very little charm. Rooms are of good size with comfortable furnishings. Potential guests should be aware that the hotel staff may suggest the booking of a room on the Concierge floor (7th) at a premium price. However, unlike most higher priced hotels that have such a distinct floor, there is "no" concierge service provided - at least not at any time in the 2 1/2 days that I was there. No assistance, no separate checkout - nothing but an empty desk.
Loved the marriott
from belmarbeach
I have stayed here twice and enjoyed my stay. Newport in a great place.
Excellent in every way
from A TripAdvisor Member
My husband and I were married at the Newport Marriott last year June 2002. Before choosing the Marriott I had looked into other hotels for our wedding/reception, but as soon as I spoke with and met the Wedding Planner, Katie Platcher, and the staff, I was impressed. They didnt let me down throughout the year of planning. Unfortunately on the day of our wedding I came down with the flu and was quite ill......Katie Platcher and the entire Marriott staff were SUPERB in helping make our day as comfortable and easy as it could be. They went above and beyond in every single way, and made what could of been a very difficult day into the most wonderful and memorable we will have.The entire staff from front desk to bell person to maid service were friendly and extended themselves in any way to make a nice stay for us. I dont think I have ever been to a hotel were there were so many friendly "hello's" from the staff. Rooms were wonderful, and amenities great.We returned in August for our 3 month anniversary, and enjoyed our stay just as much, and look forward to returning this June for our 1 year annuversary. Thank you Mariott and most of all Katie Platcher. We will be returning to the Newport Marriott for many years to come with fond memories!!