Moscow Marriott Grand Hotel
Travel Blogs from Moscow
... t understood the cashier's request for extra coinage. She embarked upon the winning strategy of yelling. The funny thing about Russian is that I didn't understand it at normal audible level, but when she started yelling, it suddenly became crystal clear. Nyet.
Moscow is full of money and was by far the most expensive city we've been to in our travels (trumping more highly favoured contenders such as Italy and the French Riveria). We arrived in time for the Victory ...
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TravelPod Member ReviewsMoscow Marriott Grand Hotel
This hotel is one of the nicest hotels I've stayed in around the world. The staff was very helpful and the room was clean, roomy, and had all the things a great hotel should have including a white terry coverup and matching shoes. Their breakfast included something for every culture no matter what country you hail from.
This review is the subjective opinion of a TravelPod member and not of TravelPod.com.
Historical Traveler Reviews Moscow Marriott Grand Hotel
This hotel needs a real makeover in terms of how to treat guests - paricularly the front desk staff. They did nothing to make you feel welcome or comfortable. They were curt, unsmiling, officious and dismissive. This was uniformly the case and not limited to one staff member.
What a great find in Russia!
staff speaks fluent
rated as a four star hotel, truly closer to a five star!
Embarasses the Marriott name
I am very partial to the Marriott chain, so I was looking forward to staying in this hotel. What a disappointment. The staff was extremely rude and taxi service was a joke. The fitness center was ok, but the pool was used by a local swim club and not always available. Huh? But it's Moscow - don't expect much anyway.
I've stayed several times in this hotel. As an experienced business traveller, I can say that this one is far below the average.
Came to Moscow on a Business Trip for 3 nights. YOU WOULD NOT COME TO MOSCOW AS A TOURIST.
My wife and I stay in many Marriotts across Europe, Asia and the Middle East, but despite being a big fan of the brand, this was one of the worst we stayed in so far.
We stayed at this hotel during the Easter break. Staff unfriendly and room very disappointing. Overall, building + facilities very average (given the price). Stayed for few days also at the Park Hyatt paying basically the same price for a lot better accomodation - do think Park Hyatt is definitely in another league. Would definitely not recommend the Grand - overall low value for money.
Spent 4 nights in the Grand Marriott on a business trip. The hotel is of a very good standard and the staff were friendly, efficient and helpful. Good central location and good facilities. Only problem was lack of humidity control, which, in the cold dry conditions of Moscow created suignificant problems with static electricity. The very large king size bed was full of static. You could feel the hairs on your body stand on end when you got in, and every movement in the bed was accompanied by a blaze of big white sparks - quite bizarre, I have never witnessed anything quite like it. Staff were unable to do anything to help. Big static shock every time I got out of bed. I can safely say I had a "shocking" night's sleep every night! Would stay again, but would try to make the trip in summer next time when the humidity is higher.
I was suprised to see a good review about this hotel here and had to make sure that it is the one that I stayed -two more Marrriots in Moscow. I stayed at this hotel twice (the last one in Sep04). Although my first stay two years ago was OK, the second was a total disappointment. The staff was unfriendly and reluctant to help, and the rooms were very cold. At the end of my first night, I was given a fan heater as a solution. (Then found out that I was not the only one and a number of other people were using heaters. Even if you ignore the fire hazard generated, I do not think rich tourists and business people are paying such rates for their rooms to sleep with their socks on.) My room had no bathrobe or slippers, which I managed to get on the second day. Apart from these, the restaurants& minibar were pricey as expected, with average quality. Telephone charges were exorbitantly high as well, even if you are used to being robbed through this method. Among the blunders that happened during my two-night stay; the staff could not locate my faxes sent to the hotel and they could not provide a charger for my mobile phone. There are so many good hotels in Moscow nowadays and Grand Marriott is at the bottom of that list.
Depend on the Marriott Grand
Marriott Grand - Superb island of the US in a loud and confusing sea of Russia. Probabaly the best Marriott I have ever stayed in. At around $300 pricey but worth it. Saving $100 drops the true value by a lot more. Not the most convenient hotel for walking to sightseeing locations .. Kremlin, Red Square, Arbat Street but managable. Outstanding Concierge service. Russia is learning about tourism so having a comfortable and dependable base at the end of the day is a necessity.