Key Bridge Marriott
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Historical Traveler Reviews Key Bridge Marriott Arlington
My feeling about this hotel is mixed. Positives: 1- well located near the Key Bridge (walking distance to Georgetown and the Metro), 2-friendly staff, 3-comfortable beds, 4-high speed internet and good desk in room; Negatives: 1-old hotel/old rooms, 2-small rooms/bathrooms (looked like a Hampton Inn bathroom rather than a Marriott bathroom), 3-the AC unit did not function properly even after calling the front desk twice to have it fixed
Home away from home....
The Key Bridge has been our "home away from home" for at least 10 Thanksgiving weekends. While I won't say we have never had any problems, I will say that the few small problems we did have were taken care of. The staff has always been very friendly and accommodating. The facility is very well kept and has always been clean. It is an older facility (recently renovated, I believe), but that's part of what makes it so grand. It is also a good value considering it's location. We won't stay anywhere else.
Exactly what you expect at a Marriott
I have stayed here dozens of times over the past 10 years. The rooms, dining, and service consistently meet the standards one expects from Marriott. Rooms have been recarpeted and redecorated within the past few years, and tower rooms have great views of DC, Rosslyn, or the Potomac River. The location cannot be beat. The Rosslyn Metro station is a 10 minute walk, making it possible to stay here without a car. Frequency of Metro service into DC is great as both the Orange and Blue lines serve Rosslyn. Georgetown is a 10 minute via the Key Bridge. Restaurants in Clarendon are a 20 minute walk (or two Metro stops away on the Orange line).
Passable hotel, decent rooms - ask for upgrades early!
Stayed at this hotel in October 2003 for a conference and it was OK: rooms clean, bed comfortable enough. The comfortor was dingy and beyond that, there were only sheets (no warm blankets), so I had to crank up the heat. The hallways go on forever - be sure to ask where the nearest elevator is before you attempt to find your room. One of my travel companions stayed at the same hotel but had a much better experience: new carpeting, featherbed, new sheets and comforter, view, etc. - the whole nine yards. She checked in the day after me. I called the front desk and asked for more blankets or a comforter - the staff was incredibly unhelpful and seemed as though they did not understand what I was requesting. Overall, this hotel is quite dated and the majority of the rooms (from other conference attendees) were like mine. If you don't plan on staying in your hotel much, the location is nice - close to the metro and a $5 cabfare to Georgetown. I would not pay full price, however, nor would I stay here again as a first (or second) pick.
Adequate, convenient location
The building is somewhat dated, and the rooms are nothing to write home about... but I didn't have any major complaints. It's just an older, 60's/70's motel style room, with some updates like broadband internet.
The location is pretty convenient to Rosslyn and the Metro, and of course Georgetown is just across the bridge. Wish the parking was a little less steep, but hey, it's in Rosslyn and you'll pay just about anywhere.
Grimy rooms and poor (almost hostile) service
Grimy rooms, poor service, bad over-priced breakfast. And despite what their web site says, this hotel is not very close to the Rosslyn Metro station or to any restaurant alternatives. The hotel has three major roadways practically cutting across the property, which somewhat isolates it from easy access. Government travellers beware -- they refuse to provide tax exemption so if you are a Fed you might end up out of pocket.
A short walk from it all
This is a great place to stay, and the staff goes out of their way to make your stay the best. You are a hop, skip and a jump from everything, including the METRO.
Unaccomodating Apathetic, Seniors Beware
The hotel staff provided no alternative other than to leave and find lodging elsewhere, when they were unable to satisfy a senior women's request for a room near the elevator.Reservations were made a week in advance, and the Marriott representative when asked, would not provide any detailed information on location of the room. They responded by saying the room location will be available at check-in.Rate Quote: The lowest rate for a standard room on the Key Bridge Marriott web site at the time resevations were made was $93, the room rate quoted over the phone was $99 for the same type of room. During check-in when asked about the $93 rate, the staff said the room rate is $99 - period. When asked about a senior rate for the same room, the staff quoted a rate of $169.The room was not in the 14 story main hotel building, but in a 4 story attached annex. The room was small, dirty and extremely outdated.In conclusion, insist on knowing where the room is located, or you could be in for a disappointing visit.Also, the Courtyard Marriott is just up the road about 6 blocks and the rooms are much nicer and the staff was very helpful.
The Key Bridge Marriott staff went above and beyond the call of duty for my stay there. I was in the area visiting friends from college for a wedding and also visiting just to go out and drink/party etc. The KBM staff took care of us. While we were waiting for a cab, the bellman got us a limo for the same price and we got to ride in to georgetown in a limo, which was really nice. The wedding was really well done and the food was excellent. The band was pretty bad, but that wasn't the hotels fault...overall, A+++ stay.
Great place to stay to see all area attractions
My family stayed at the Key Bridge Marriott recently and were very pleased with our accomodations. This was a great place to stay if you wanted a location close to the metro rail. I would highly recommend this location to anyone wanting to see Arlington and DC atractions. The staff were very friendly.
TripAdvisor Reviews Key Bridge Marriott Arlington
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